# gg - Transportation Service — user reviews > 114 indexed App Store user reviews of gg by gg CJSC, rated 4.70/5 from 782 ratings. - Source: https://appshunter.io/ios/app/gg-transportation-service/id852874923/reviews - App overview in markdown: https://appshunter.io/ios/app/gg-transportation-service/id852874923.md - Rating breakdown: 5★ 678 · 4★ 43 · 3★ 16 · 2★ 5 · 1★ 40 ## What do users think of gg? Overall sentiment: positive **Pros** - 🚀 Fast and efficient - 👍 Reliable and professional drivers - 🚗 Clean and well-maintained cars - 💳 Accepts international payment methods - 🤝 Great customer service **Cons** - 🐛 App bugs and crashes - 🌍 Limited availability outside of Yerevan - 💰 Expensive for out-of-town trips - 📞 Difficulty contacting drivers without local number - 🗺️ Poor map and address functionality **Commonly reported bugs** - Inability to add payment methods - Geolocation issues and incorrect address detection - App freezes and long loading times - Inconsistent availability of cars **Most requested features** - Ability to schedule recurring rides - Loyalty program for frequent users - Option to block unreliable drivers - Improved multi-stop trip planning ## Newest reviews (12 of 114) ### 4/5 — Good app *2026-07-07, version 7.5.0* All good but it lies about pickup time ### 3/5 — App was a little confusing. *2026-06-19* Map sent us to the building next door around the corner. Found the correct address after some time. Then found that we put in our destination as the starting point. So 24,000arm gone. Lesson learned. ### 5/5 — Good *2025-06-29, version 7.1.0* Very patient driver ### 5/5 — Seamless initial experience *2025-06-26, version 7.1.3* Having used many ride apps over the years I’m always sceptical of trying a new one. I’m in shock right now because I use gg for the first time and my language is English, and I used a foreign card and everything just worked perfectly. Clearly they have a very strong team focussed on the right problem and executing flawlessly. Well done. ### 3/5 — Scary driving. *2025-06-08, version 7.0.20* Scary driving. Driving fast. Missing sit belt in the back. ### 5/5 — Excellent service *2025-04-05, version 7.0.12* I appreciate that the drivers drive safely, the cars are smoke free and that the service is reliable 👍 ### 5/5 — Quality service *2024-10-07* Thanks for your great service **Developer response:** Thank You very much for your appreciation 😍 We are very happy that you are satisfied with our application and our services. ### 5/5 — Good driver like home 👍 *2024-08-13, version 6.6.15* 5 star ### 5/5 — Ռուբիկ *2024-08-09, version 6.6.15* Առաջին անգամն է, այս ափիը օգտագործում եմ ու բավականին գոհ մնացի առ այժմ. Վարորդը, նոյնպէս հարգալից վերաբերմունք է ցուցաբերում. Շնորհակալություն! ### 2/5 — Worst experience! *2024-07-08, version 6.6.11* the guy asked for more money. ### 3/5 — Yerevan *2024-07-06, version 6.6.11* Works ok within the city however couldn’t find I ride to a/p at the midnight. ### 5/5 — Great driver *2024-07-05, version 6.6.11* Clean car and knowledgeable driver ## Most critical reviews (10 lowest-rated) ### 1/5 — For Armenians only *2026-05-15, version 7.4.0* I tried to use this on arrival in Yerevan. Although it has a language option the addresses are listed in Armenian only so you need to know their alphabet to select one. And there’s no Apple Pay so had the option of cash or entering cc details in the middle of an airport. Probably great for locals. ### 1/5 — Not for international travellers *2025-08-28, version 7.1.7* Good for locating a ride but won’t accept international credit cards or international phone numbers. You’ll need cash to pay drivers. So what’s the point? ### 1/5 — Poor Service *2025-08-27, version 7.1.7* Use alternatives like Yandex if possible, GG’s service is terrible, with rude and disrespectful drivers. ### 1/5 — Dysfunctional app *2025-07-16* Horrible experience trying to get a ride or even save a credit card on my account. It keeps failing after 4th time despite successful verification. No error, just keeps on going without any feedback. **Developer response:** Hello dear customer, please send us your phone number through the Help section of the app or via our social media channels, and we will investigate the matter. ### 1/5 — Unsatisfactory service *2025-01-16, version 6.6.16* I am deleting this application from my phone, gg is not the one that I used to know 4-5 years ago, when the cars were cleaner and the drivers intelligent. The drivers are not good any more and the cars dirty. I ordered gg special for better car but arrived the dirtiest Toyota Camry, even the glasses were not clean. ### 1/5 — Requires Armenian Phone Number *2024-12-02, version 6.6.16* Unable to sign up/in with my US or Austrian numbers. ### 1/5 — Doesn’t accept UK phone numbers *2024-10-08, version 6.6.16* I can’t even log in to the app. I thought it was just mine but I tried my sister’s number as well and it came up with the same error message ‘something went wrong with verifying your mobile number. Try again’ ### 1/5 — Doesn’t work with UK number *2024-07-08, version 6.6.11* Just get error message ‘Something went wrong verifying your number. Please try again.” Ad Infinitum - no way to register. ### 1/5 — Բողոք *2024-06-14, version 6.6.11* Սա թուրքական կամ հակահայկական տերեր ունեցող տաքսի ծառայություն է : Հայեր ջան ջնջեք վերացրեք ` կտրեք սրանց քոքը : ### 1/5 — Awful experience *2024-03-21, version 6.6.8* First driver in our first visit rejected us. And the next driver accepted us with tantrums ## Most praised reviews (10 highest-rated) ### 5/5 — Доработочка *2026-07-21, version 7.5.1* Прекрасное приложение, все четко и понятно везде написано, много выбора машин, связь с водителем и поддержкой, только добавьте функцию просмотра сколько я буду должен заплатить за поездку уже во время того как я нажал кнопку заказать и нахожусь уже в пути, а то забываешь за сколько изначально заказывал ### 5/5 — Great service *2026-06-15, version 7.5.0* 👍🏻👍🏻👍🏻 ### 5/5 — The best local transportation app for Yerevan *2026-04-02, version 7.3.10* Second trip to Armenia for me - this app is essential for visitors like me ### 5/5 — Great experience *2025-10-18, version 7.2.1* Nice car ### 5/5 — Arthur *2025-10-13, version 7.2.1* Exceptionally good driver. ### 5/5 — Dinner Sat - Amar *2025-09-13, version 7.1.8* Great ### 5/5 — H *2025-08-17, version 7.1.7* Very good Thank you ### 5/5 — Սիրա *2025-08-07, version 7.1.7* Driver Karen was very kind!Car also comfy and clean!we had a safe dropped in Metsamor city!Thank you ### 5/5 — Excellent app and great service *2025-07-31, version 7.1.3* This app is excellent. It has been easy to set up, and easy to use. Customer services are first class (really quick to respond and very helpful) and the drivers have all been excellent. Great app design gg! ### 5/5 — Mr *2025-07-03, version 7.1.3* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*