# GhanaPay Customer — user reviews

> 12 indexed App Store user reviews of GhanaPay Customer by GHANA INTERBANK PAYMENT AND SETTLEMENT SYSTEMS LIMITED, rated 3.20/5 from 74 ratings.

- Source: https://appshunter.io/ios/app/ghanapay-customer/id1619527051/reviews
- App overview in markdown: https://appshunter.io/ios/app/ghanapay-customer/id1619527051.md
- Rating breakdown: 5★ 29 · 4★ 8 · 3★ 7 · 2★ 6 · 1★ 24

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t see any activity of your transactions.

*2026-02-05*

This app is very good with no fees for transfers but very bad app in terms of not showing history or activities. I made a wrong transfer and after I called for a reverse, they told me they couldn’t find anything and they confirmed that I made a transfer. Bad at that. So it mean when you made and wrong transaction, just know that your money is gone because you won’t see any activity of any transactions. If am lying then check it. Very bad at that. That’s my review for this app.

**Developer response:** Thank you for sharing your experience.
GhanaPay provides a transaction history feature, and users can view and export their wallet activities by following these steps:

1. Log into your GhanaPay App

2. Select Other Services

3. Choose Wallet Management

4. Tap Wallet Activity

5. Select the duration

6. Submit and export.

We understand your concern regarding the reversal request, and we encourage you to contact our support team on 0800 000 707 with the transaction details for further assistance. Your feedback has been noted and will help us improve the app experience.

### 1/5 — Error

*2025-10-08, version 2.7.27*

The app kept on giving me errors when I try to take selfi

### 1/5 — Fraudulent app

*2025-09-26, version 2.7.27*

Requested for information that never works with very poor customer service coupled with rude customer service representatives. 

No one should waste their time and data downloading this bogus app.

### 1/5 — Very bad to be frankly speaking

*2025-08-15, version 2.7.26*

It will sometimes tell you wrong password sometimes and also failed to connect the app has to upgraded is very bad

### 1/5 — Account locked

*2023-03-18, version 2.7.0*

I can’t access my account even with the correct credentials🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️

### 1/5 — Pin blocked

*2023-01-24, version 2.7.0*

You peoples are the worse people ever I tried my pin and it got blocked the same pin I set from the beginning..

### 3/5 — Reversal Option

*2026-01-29, version 2.7.28*

A nice app like this without an option to reverse transaction is unheard of.

GhanaPay must as a matter of urgency incorporate a reversal option to take care of such instances.

I find it hard to sometimes use the app because I wouldn’t be able to reverse a transaction when the need arises.

### 3/5 — Great App

*2023-06-08, version 2.7.17*

So far so good the app is perfectly fine and it’s easy to use. I wish MTN momo app were like this

### 5/5 — Best Ghana transactions app

*2026-01-30, version 2.7.28*

Best Ghana app for all financial transactions

### 5/5 — Its easy to use

*2025-09-16, version 2.7.27*

Simple and easy

## Most praised reviews (2 highest-rated)

### 5/5 — My honest review of GhanaPay mobile money

*2024-01-04, version 2.7.20*

The best I have experienced so far and it’s easy to understand and use 👍🏽

### 5/5 — Wallet blocked

*2022-07-01, version 1.4*

Please my wallet is blocked. How do I retrieve it?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*