# Ghaziabad 311 > Citizen reporting and emergency helpline for Ghaziabad. (iPhone/iPad app by CIVIC SOLUTIONS PRIVATE LIMITED.) - Source: https://appshunter.io/ios/app/ghaziabad-311/id1441091919 (this page in markdown: same URL + `.md`) - Developer: [CIVIC SOLUTIONS PRIVATE LIMITED](https://appshunter.io/developer/1095650765) - Category: Utilities, Productivity - Price: Free - Age rating: 4+ - Requires: iOS 12.0 · 115 MB - Languages: American English - Released: 2018-11-24 - Data updated: 2026-08-31 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ghaziabad-311/id1441091919/reviews.md ## What is Ghaziabad 311? Ghaziabad-311 app encourages citizens to: - - Report a non-emergency issue in your neighbourhood, like Street light not working, Garbage dumb, Sewer Problem, etc. - Get 24*7 Helpline for any emergencies like fire, ambulance, police, etc. - Find What's Near Me with GPS Driving Route Ghaziabad-311 is designed to adopt to Open311 protocols and APIs to simplify access to citizen services. Download the app today to get started! ## Key features - Report neighborhood issues - 24/7 emergency helpline - Find nearby services - GPS driving routes - Open311 protocol support ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/ghaziabad-311/id1441091919/reviews.md ### 1/5 — No action *2026-07-11* It has been over a month since I submitted my complaint through the Ghaziabad 311 app, but no action has been taken. I have tried contacting the concerned authorities multiple times, but no one answers the phone. The toll-free helpline is equally disappointing—I have called repeatedly, yet there has been no response. An app meant to improve civic services is of little use if complaints are ignored and there is no customer support or follow-up. I hope the authorities improve their response time and provide proper support to citizens ### 1/5 — Isse ghatiya kuch nahi *2026-07-09* No one bothers about complaints. Shows solved without doing any effort or resolution ### 1/5 — Waste app no one take it seriously *2026-02-13* I have raised a complaint on 11th of Feb and continuously trying to follow-up but there have no resolve on my complaint after 3 days, Government can try to make it digital but the employee don’t want to change. ### 1/5 — Not monitored *2025-08-04* Seems nobody monitors the complaints, as no action taken on any complaints ### 1/5 — app not working *2025-03-27* app is not working ### 1/5 — Worst experience *2025-03-12* I had raised a complaint 4-5 times regarding water issue as they supply of sewage water in the houses. None of their officer resolve the case, even i called to Customer care they raise a case and still no resolution. Bhaad m jao salo. ### 1/5 — LOCATION NOT PICKED FOR GHAZIABAD *2025-02-15* I reside in Ghaziabad and it’s showing that I am not in Ghaziabad. If you don’t want to work, then please shut down the app. ### 1/5 — Pathetic App iOS *2024-07-24* Pathetic app. Unable to submit complaint. Avoiding complaint submission easy way to reduce any liability or responsibility ### 1/5 — Fake management *2021-04-15* Yaha se complain kro 1/2 ghante m complain k status pe problem solve likh deta hai nagar nigam ka adhikari jab ki koi ata bhi nai ghar pe ### 5/5 — Ghaziabad 311 *2019-01-30* Wonderful app by Nigar Nigam go approach for smart governance ## Frequently asked questions about Ghaziabad 311 ### What types of issues can I report with Ghaziabad 311? You can report non-emergency issues such as street lights not working, garbage dumping, and sewer problems. The app also provides a 24/7 helpline for emergencies like fire, ambulance, and police. ### Is Ghaziabad 311 free to use? Yes, Ghaziabad 311 is completely free to download and use. It does not have any in-app purchases or advertisements. ### What devices support Ghaziabad 311? Ghaziabad 311 is available for iPhone and iPod devices. It is designed to be accessible on these platforms. ### How often is Ghaziabad 311 updated? The app was last updated on June 24, 2026, with version 1.5.3. While the exact update frequency isn't specified, this indicates ongoing development and support. ### Does Ghaziabad 311 have ads? No, Ghaziabad 311 does not contain advertisements. Users can utilize its services without interruption. ### What is the age rating for Ghaziabad 311? Ghaziabad 311 has an age rating of 4+, making it suitable for a wide range of users. ### Can I find my way around Ghaziabad with this app? Yes, Ghaziabad 311 includes a 'What's Near Me' feature with GPS driving routes, helping you navigate to nearby services and locations. ### What is the primary purpose of Ghaziabad 311? The app's primary purpose is to simplify access to citizen services by allowing residents to report non-emergency issues and access emergency helplines, adhering to Open311 protocols. ## Version history (last 5 releases) ### 1.5.3 — 2026-06-24 -UI improvements and bug fixes ### 1.5.2 — 2025-11-04 - Improvements and fixes ### 1.5.1 — 2025-10-17 - Bug fixes and improvements. ### 1.5.0 — 2025-09-10 Resolved bugs and optimized performance for improved stability and user experience. ### 1.4.9 — 2025-05-16 improvement and fix bug ## More apps by CIVIC SOLUTIONS PRIVATE LIMITED - [AMC Seva](https://appshunter.io/ios/app/amc-seva/id892692098) - [Smartcity-311](https://appshunter.io/ios/app/smartcity-311/id977524565) - [CGM Gujarat](https://appshunter.io/ios/app/cgm-gujarat/id1090664480) - [Jabalpur 311](https://appshunter.io/ios/app/jabalpur-311/id1127224741) - [Indore 311](https://appshunter.io/ios/app/indore-311/id1135167189) - [Junagadh 311](https://appshunter.io/ios/app/junagadh-311/id1173150948) All apps by CIVIC SOLUTIONS PRIVATE LIMITED: https://appshunter.io/developer/1095650765 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*