# GHC SmartCare

> Medical care access, feedback, and 24/7 health support. (iPhone/iPad app by Group Health Cooperative of South Central Wisconsin.)

- Source: https://appshunter.io/ios/app/ghc-smartcare/id1479759477 (this page in markdown: same URL + `.md`)
- Developer: [Group Health Cooperative of South Central Wisconsin](https://appshunter.io/developer/1479759476)
- Category: Medical
- Price: Free
- Rating: 2.33/5 from 6 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 12 MB
- Languages: English
- Released: 2019-09-18
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ghc-smartcare/id1479759477/reviews.md

## What is GHC SmartCare?

Combines the power of a moneyback guarantee with immediate access to the right care when you need it. Tap the app because you and happy are better together. 

-	GHC Experience Guarantee: Tell us about your visit at a GHC Clinic with Experience Guarantee. We want your experience to exceed your expectations every time, so we need your feedback. Share with us your experience through Experience Guarantee – the good and bad –and if you request, we’ll refund some or all of the costs associated with your visit.
-	GHC OnCall: Visit GHC OnCall when you need fast answers to health-related question. With GHC-SCW nurses available 24/7, they can answer your questions, pull your medical records, or schedule time with your provider. GHC OnCall is where you go when you don’t know where to go. 
-	virtuwell: Access virtuwell’s 24/7 online clinic for 60 common conditions. virtuwell is here to answer questions from anywhere on any device.

NOTE: If you have the GHC Experience Guarantee app, please uninstall the app before downloading GHC SmartCare.

## Key features

- GHC Experience Guarantee for clinic visit feedback
- Refunds for clinic visits based on feedback
- GHC OnCall for 24/7 health questions
- Access to medical records
- Schedule provider appointments
- virtuwell 24/7 online clinic for common conditions

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/ghc-smartcare/id1479759477/reviews.md

### 1/5 — Nothing useful

*2021-09-21, version 1.0*

Not a fully functional app.  This should not be in the store until functionality is built in and tested.  It is not helpful.

### 1/5 — Terrible

*2020-01-31, version 1.0*

Brutally glitchy and difficult to use.  Ended up writing everything in a notepad document and pasting in as text editing was so finicky.  Took several tries.  They need to work on this!

### 1/5 — Not ready yet

*2019-11-13, version 1.0*

Downloaded today.

First opened it: Loaded really slow. Then wouldn’t let me connect to Nurse Connect.  Restarted it.

Second time opening: Blank white screen.  Deleted and reinstalled.

After reinstall: Just get the loading screen.  Tried multiple times.

This in on an iPhone 11 Pro Max with a fast internet connection so it should be fine to run it.  I think this needs some more testing before it’s ready for general use.

## Frequently asked questions about GHC SmartCare

### What is GHC SmartCare?

GHC SmartCare is a medical app that provides immediate access to healthcare support. It allows users to get answers to health-related questions 24/7, access medical records, schedule appointments, and provide feedback on clinic visits.

### How does the GHC Experience Guarantee work?

The GHC Experience Guarantee allows you to share feedback about your visit to a GHC Clinic. If your experience does not meet expectations, you can request a refund for some or all of the costs associated with your visit.

### Can I get immediate health advice with GHC SmartCare?

Yes, GHC SmartCare features GHC OnCall, where nurses are available 24/7 to answer your health-related questions and provide fast answers.

### What is virtuwell?

virtuwell is an online clinic accessible through GHC SmartCare, offering 24/7 support for 60 common conditions. It allows you to get answers to your health questions from anywhere on any device.

### What devices is GHC SmartCare available on?

GHC SmartCare is available on iPhone, iPad, and iPod. It is also supported on Apple Watch devices.

### What is the age rating for GHC SmartCare?

GHC SmartCare has an age rating of 4+, making it suitable for a wide range of users.

### When was GHC SmartCare last updated?

GHC SmartCare was last updated on September 18, 2019, with version 1.0.

### What is the user sentiment for GHC SmartCare based on ratings?

GHC SmartCare has a rating of 2.3 stars from 6 ratings, indicating that user satisfaction may be mixed.

## Version history (last 1 release)

### 1.0 — 2019-09-18

No release notes.

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## More apps by Group Health Cooperative of South Central Wisconsin

- [GHC Care OnDemand](https://appshunter.io/ios/app/ghc-care-ondemand/id1503194604)

All apps by Group Health Cooperative of South Central Wisconsin: https://appshunter.io/developer/1479759476

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*