# GIANT: eSIM Mobile Data Plan — user reviews > 214 indexed App Store user reviews of GIANT by ShareG, Inc, rated 4.50/5 from 1,164 ratings. - Source: https://appshunter.io/ios/app/giant-esim-mobile-data-plan/id1444024115/reviews - App overview in markdown: https://appshunter.io/ios/app/giant-esim-mobile-data-plan/id1444024115.md - Rating breakdown: 5★ 873 · 4★ 131 · 3★ 62 · 2★ 33 · 1★ 65 ## What do users think of GIANT? Overall sentiment: neutral **Pros** - 💻 Convenient in-flight connectivity - 💳 Affordable pricing - 🌐 Broad coverage across airlines - 🔌 Works seamlessly with eSIM - 🛫 Saves money on inflight WiFi **Cons** - 🐛 Compatibility issues with newer devices - ⚠️ Unreliable service and connectivity - 💰 Overpriced compared to airline offerings - 🔍 Difficult to get refunds or support **Commonly reported bugs** - Purchased credits not showing up in the app - App not working on certain flights/airlines - Inability to connect to inflight WiFi **Most requested features** - Free trial period before purchase - Ability to share/gift credits with others - Integration with more airline WiFi providers ## Newest reviews (14 of 214) ### 4/5 — GIantios *2024-08-22, version 3.8.2* Attention ### 4/5 — Hh *2023-04-25, version 3.2.2* Gh ### 3/5 — New *2023-02-19, version 3.1.7* Pretty cool works ### 4/5 — Kpal11 *2023-02-02, version 3.1.3* Good so far ### 4/5 — USg *2022-03-21, version 2.2.73* Quite ### 4/5 — Nice app *2022-03-21, version 2.2.73* Nice idea for new era of internet ### 5/5 — Great app *2022-03-16, version 2.2.73* I love it so far ### 5/5 — Great *2022-03-10, version 2.2.73* Great ### 4/5 — Good *2022-03-04, version 2.2.71* Really works ### 5/5 — They said it is good *2022-03-03, version 2.2.71* I love it ### 5/5 — Game changer for inflight wifi *2022-03-01, version 2.2.71* Now I don’t have to pay for a whole flight of Wifi in case the Wifi is down for part of the flight. I just pay for what I use. So smart. And there were hotspots available at all the airports I went through. Love it. ### 4/5 — Intriguing *2022-02-11, version 2.2.71* I find the USG feature interesting and i think this is a fascinating app concept. i’m not sure how well they actually executed it yet, considering i’m writing this review simply for the USG reward. ### 4/5 — Great try *2022-02-11, version 2.2.71* Seems good ### 5/5 — Okay *2022-01-31, version 2.2.70* Hopefully this works! ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero stars *2023-08-22, version 3.2.8* No response! Have been trying for 16 hours now for resolution and still have yet to hear back!!! ### 1/5 — Scam don't trust them *2023-07-07, version 3.2.3* I paid 2GB for $ 7.50 no activation possible no service can't get my money back be aware of these peoples they should be banned from Aple Store ### 1/5 — Does not support iPhone 14 *2022-12-11, version 2.2.94* I have iPhone 14 pro max. The app says my device does not support eSim! (I’m using Verizon eSim to post this comment right now!) ### 1/5 — 74rdb *2022-03-14, version 2.2.73* Having problems ### 1/5 — Mood *2022-02-24, version 2.2.71* Ghjh ### 1/5 — Awful! *2022-02-10, version 2.2.71* Couldn’t get on!!!! ### 1/5 — Refund *2021-03-26, version 2.2.52* Can’t seem to get thru to them that I wasn’t able to even use this service and spent $40 for nothing! I have asked multiple times for a refund and nothing- unless you r sure you know how to make this work do waste your money! ### 1/5 — Bait and Switch *2021-01-02, version 2.2.49* Total scam. After you’ve given them the money, you discover that their service is unusable on the flight you’re on. Then they keep you hanging on while they decide whether or not to give you a refund, and eventually they just stop responding. ### 1/5 — Don’t waste your money! *2020-10-01, version 2.2.49* The app did not work and I already tried to get in contact with customer service for the second time but they won’t respond! I just want my $20 back!!!!! There should be a warning if you are unable to connect that there won’t be any refunds! I don’t know about anyone else but $20 is a lot of money!!!! ### 1/5 — Don’t pay *2020-04-10, version 2.1.39* Absolutely horrible service. I signed up for a subscription. Tried the app on multiple flights and in flight was told that I still need to purchase credits while in flight. When I’ve tried to cancel my subscription I get an automated email asking that I use the “email us” via the app (which is how I emailed them first) and can not get through at all via the phone. Will be disputing my charges. ## Most praised reviews (10 highest-rated) ### 5/5 — GlocalMe *2025-06-30, version 3.8.7* Glocalme ### 5/5 — تقييم لل تطبيق *2024-07-06, version 3.8.2* رهيب جداً ### 5/5 — Very bad you va Not inhala *2023-09-15, version 3.2.9* Bad ### 5/5 — So cool! Effortless, affordable and powered by blockchain *2023-08-01, version 3.2.3* Really love this app. It makes connectivity while traveling super convenient and affordable. And it’s powered by the Polkadot blockchain network. How cool is that! ### 5/5 — Not working *2023-05-03, version 3.2.2* Installation is not working. Please help. ### 5/5 — Best way to stay connected while traveling! *2023-02-15* On my recent trip to Japan, I downloaded the app and installed the eSIM before onboarding the flight. And while the plane was taxing at the Tokyo airport itself the internet automatically started working. It was quite magical and hassle-free experience and the GIANT eSIM coverage was great and it worked like a charm. Would highly recommend it! ### 5/5 — Astrología *2023-02-13, version 3.1.6* Aishaastrologa ### 5/5 — GREAT *2023-02-01, version 3.1.3* Gives excellent service ### 5/5 — eSIM Data app for Digital Nomads *2023-02-01, version 3.1.3* Works awesome in Malaysia. The best option specifically when you travel to another country. ### 5/5 — Ggg *2022-03-25, version 2.2.73* Shhh --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*