# GIANT Food Stores — user reviews > 480 indexed App Store user reviews of GIANT Food Stores by Giant Food Stores LLC, rated 4.60/5 from 53,629 ratings. - Source: https://appshunter.io/ios/app/giant-food-stores/id491014869/reviews - App overview in markdown: https://appshunter.io/ios/app/giant-food-stores/id491014869.md - Rating breakdown: 5★ 42,096 · 4★ 6,394 · 3★ 1,653 · 2★ 1,004 · 1★ 2,482 ## What do users think of GIANT Food Stores? Overall sentiment: neutral **Pros** - 🚀 Convenient delivery and pickup services - 👍 Useful digital coupons and rewards - ⚡ Efficient shopping experience **Cons** - 🐛 Frequent app crashes and glitches - 🔍 Confusing and unintuitive interface - 🔄 Inconsistent coupon and rewards functionality - 🕰️ Slow and unresponsive app performance **Commonly reported bugs** - Digital coupons not working as expected - Inability to update account information through the app - Shopping cart and order details not syncing properly - Search functionality failing to find common products **Most requested features** - Ability to easily manage and apply digital coupons - Option to customize shopping lists and order history - Improved in-store scanning and checkout features - Better integration between app and physical store experience ## Newest reviews (10 of 480) ### 4/5 — App good with one apparent flaw. *2026-09-02, version 9.3.0* Several times I used put my points in for grocery dollars and they disappeared. Apparently someone else is using my phone number. So now I only use my points for gas ### 2/5 — Stupid Experience *2026-09-01, version 9.3.0* Hate clipping coupon, just give me the discount when I purchase the items. I don’t need to remember to “clip” the coupon, it should be automatically applied. ### 4/5 — Giant app . *2026-08-21, version 9.3.0* Still having a hard time at check out if I want to add couple more things before checking out or if I want to look over my cart items to make sure I got something or forgot. Doesn’t move smoothly back and forth. ### 4/5 — Shopping on App doesn’t always work well *2026-08-14, version 9.3.0* When selecting a replacement item for an out of stock, the App doesn’t show the full information so you can’t see what flavor or variety of the product and you can’t click on it. Honestly, I don’t think your App programmers or testers have ever actually used the App and the people gathering info from these surveys can’t be sharing the info because nothing ever gets better even after years. ### 2/5 — This site is often down making it unusable. *2026-08-10, version 9.2.2* This site is often down making it unusable. ### 2/5 — I constantly have the delete *2026-08-02, version 9.2.2* This guy s the 4 time I have to delete this app from my iPhone. Seems like every couple months I get error when I look for something. I delete the app and reinstall it and it works again. Very annoying ### 3/5 — App *2026-07-23, version 9.2.2* Sometimes it works, sometimes it doesn’t. ### 2/5 — Old outdated format *2026-07-17, version 9.2.2* Very slow outdated, and not user friendly enough ### 3/5 — Not user friendly *2026-07-12, version 9.2.0* The app is very glitchy, they have lots of items on their site that you can add to cart but they are not in all the stores, they give you random substitutions sometimes, a lot of times my stuff takes forever to load/add to cart it will say the site is having a problem. ### 1/5 — Upgrade *2026-07-10, version 8.16.0* I can not upgrade my app because you block me because I have an older phone which can not use17. How can I get your ecoupons? ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-28, version 9.3.0* Can’t delete items from shopping list. Adding items to shopping list is now a tiny dot instead of a plus sign. Coupon in my list does not work. ### 1/5 — Digital coupons *2026-08-22, version 9.3.0* It never connects in store so can’t redeem digital coupons ### 1/5 — Disaster *2026-08-20, version 9.3.0* This site is the worst I have dealt with since Sears. I sear for coupons … spell the product’s name accurately … “not found.” I then have to scroll through ALL the coupons. Plus … I make a shopping list … but can NOT print it! ### 1/5 — All Kinds of Problems *2026-08-16, version 9.3.0* I always forget how BAD this app is.. I will avoid using it for a while, then come back, and ‘sorry, this page will not load,’ constant glitches, the app just closes by itself when I’m trying to make a list. Leaving now, AGAIN ### 1/5 — Always down *2026-08-10, version 9.2.2* App always broken ### 1/5 — Useless *2026-08-08, version 9.2.2* What’s the point of having an app with Face ID enabled when you can’t use it to change the password? I had to change the info online with help (long story) and now want to update my app so that the new password can be used. Apparently I can only do it via the phone?? Useless POS app as far as I’m concerned. ### 1/5 — Worst App Ever *2026-07-27, version 9.2.2* 07/27/26 “We are still processing your previous point redemption” - What on earth? Is this another way for the Giant app to waste my time waiting to use the points which you so strongly promote everywhere?! Who came up with this lame idea. Seriously. Previous Review: Fire the developers! I encountered the “device verification” screen 6 times (!) in my single browsing session of the app on my iPad this morning. And this is not an isolated instance of my never-ending frustration with Giant’s app. This is an excellent example of developers becoming over obsessed with “security” and failing to realize they have actually ended up grossly frustrating the actual customer base that makes Giant’s existence possible (and their own jobs). Time to get some new developers - and preferably ones that care about the actual customer experience. ### 1/5 — I think this is not even real *2026-07-26, version 9.2.2* Impossible to make an account , link an account or create a new account and the store won’t honor any of the in ap coupons without it. It’s total @$$ ### 1/5 — Most Difficult To Use Compared to other Grocery Stores *2026-07-14, version 9.2.0* I find Giant’s app to be the most unfriendly app when compared to others that I use, Harris Teeter, and Wegmans . No easy way to check off items as you put them in you cart when shopping at the store. Doesn’t provide “alerts” for lack of better term when you have savings available.. overall very poor app ### 1/5 — Hard to use *2026-07-13, version 9.2.0* This app is the hardest to use of any of the ones we use. Why doesn’t Giant use a phone number based app that when you put your number in at check out it takes off all eligible discounts automatically ## Most praised reviews (10 highest-rated) ### 5/5 — Giant Savings *2026-08-16, version 9.3.0* Our family loves Giant because they give rewards for gas and grocery dollars. The app is so easy to use. Great food, selection and the aisles are easy to navigate. Also, bakery is phenomenal. They will write anything on any cake that you purchase and add beautiful handwriting…in cursive 👏. Keep up the great work. Feel free to send me some coupons.😇 ### 5/5 — Great Market *2026-08-15, version 9.3.0* Clean, Well -planned out, store not TOO Large like some other football field ones, Great selection, Great customer service * I wd have a few small shopping carts in back of every store, it’s to YOUR advantage, we wd buy more if just running in for a few items…that wd become a large order…make a few feet room for them.🙂Christine is a great manager along w/ all the service desk ppl! ### 5/5 — Quick Access *2026-08-09, version 9.2.2* Downloading to my cellphone was very easy. ### 5/5 — Service *2026-08-07, version 9.2.2* I always get great help in Giant . I’ve never NOT gotten any of the sales that are for the week . Well stocked . ### 5/5 — Delivery *2026-07-24, version 9.2.2* Driver was nice and brought them to the correct location ### 5/5 — Amazing *2026-07-22, version 9.2.2* I like a lot this supermarket has great deals and it’s clean and the shelf is almost full every time I went ### 5/5 — Easy and useful to use *2026-07-17, version 9.2.2* Helpful love the coupons ### 5/5 — J *2026-07-14, version 9.2.0* Easy to use! ### 5/5 — Easy shopping *2026-07-12, version 9.2.0* My go to grocery store app. I shop weekly with delivery. ### 5/5 — Giant App *2026-07-10, version 9.2.0* I Love Giant’s App. It is so easy to learn how to earn extra points and save by clipping coupons!! Thank you for this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*