# Giant Food — user reviews > 417 indexed App Store user reviews of Giant Food by Giant of Maryland LLC, rated 4.60/5 from 40,599 ratings. - Source: https://appshunter.io/ios/app/giant-food/id423806284/reviews - App overview in markdown: https://appshunter.io/ios/app/giant-food/id423806284.md - Rating breakdown: 5★ 33,202 · 4★ 4,087 · 3★ 1,093 · 2★ 598 · 1★ 1,619 ## What do users think of Giant Food? Overall sentiment: negative **Pros** - 💳 Automatic coupon application - ⏱️ Convenient online ordering and pickup - 🏪 Reliable in-store experience **Cons** - 🐛 Frequent app crashes and glitches - 🕰️ Slow and unresponsive performance - 🔍 Difficult to navigate and find items - 🔄 Issues with updating and managing orders - 🔌 High battery consumption **Commonly reported bugs** - App crashes during use - Issues retrieving order details - Problems applying coupons correctly - Inconsistent inventory and product information **Most requested features** - Improve shopping list functionality - Add ability to easily remove/manage coupons - Provide better organization and filtering of coupons - Integrate seamless order updates and tracking - Implement smoother app performance and stability ## Newest reviews (14 of 417) ### 3/5 — Combine the two shopping lists into one list. *2026-08-14, version 9.3.0* Now you have to go to home and clipped coupons to see what you want to purchase. Please combine in one place. ### 2/5 — iPhone app ok, iPad app junk *2026-08-14, version 9.3.0* The iPhone app is ok, but clunky. The iPad app is total trash and completely useless. It doesn’t even support landscape mode. Seriously? ### 4/5 — Great for management *2026-08-13, version 9.3.0* A truly fantastic app for planning your shopping trips and using your points. Gave 4 stars because it can glitch pretty frequently. ### 2/5 — Giant APP Review *2026-08-12, version 9.3.0* I blame your I.P. people with Giant APP problems. I don’t think you’ve got the best you can have. ### 2/5 — Bag fee *2026-08-11, version 9.2.2* Bag fee needs to be optional for online pickup . I am tired of giant putting ONE apple in a bag and charging me 10cents every week ### 3/5 — App needs updating *2026-07-30, version 9.2.2* HAVING to press every coupon is ridiculous This needs to be fixed ### 4/5 — Obnoxious update now an option *2026-07-28, version 9.2.2* Kudos to the app developers for making updating the app optional. Previously: I’m standing in my Giant. I can’t find what I want. I pull out the app to see where I might find it. Nope, I have to update the app while I am standing there. Can it then tell me where I might look for what it considers a “speciality item”? Nope, I have to go in search of an employee and ask. More stellar examples of the way Giant treats its customers ### 2/5 — Issues *2026-07-20, version 9.2.2* Frequently the app and website doesn’t all you to log in. ### 2/5 — App sucks *2026-07-17, version 9.2.2* The weekly ad is never available when I log on to the app ### 3/5 — Good but could be better *2026-07-11, version 9.2.0* Overall, this is a good and speedy app. But I took away two stars for the following reasons: 1. No support for landscape mode on iPad. 2. When searching for an item to buy in-store (rather than delivery or pickup), the app tells you which aisle it is in BUT when you shop, the cart does NOT list the aisle, forcing you to tap on the item to see what aisle it is in and then go back to the cart again. 3. The cart is NOT sorted by the aisle items are found, causing you to go up and down needlessly in the store. 4. When you search for an item it tells what aisle it is in but also the section in that aisle. Yet, the aisles do NOT show section numbers. ### 4/5 — Suggestion to Improve *2026-07-09, version 9.2.0* The Giant app is mostly helpful, however in the Shopping section it would be most helpful to have a ‘Save for Later’ option for the cart. ### 1/5 — Ugh *2026-07-07, version 9.2.0* Should not need password to use app on phone. Interface clumsy. Can’t find advertised $5 discount. ### 1/5 — Disaster *2026-07-06, version 9.1.0* I’ve been shopping at Giant for quite some time. When I go to look at my past purchases, there are none. This has also been going on for quite some time. It appears that nobody is really maintaining this app any longer. I think I’m going to switch my supermarket. Nobody needs this. ### 1/5 — It won’t search *2026-07-04, version 9.1.0* App is terrible always says error when I search up anything ## Most critical reviews (10 lowest-rated) ### 1/5 — Nothing ever load *2026-08-19, version 9.3.0* The app literally never loads content past the home page. Yes it’s updated and my internet is on ### 1/5 — Coupon section a total mess *2026-08-15, version 9.3.0* App was doing better until some genius decided to eliminate the ability to sort coupons alphabetically. Searching through 200-300 coupons now a royal pain in the butt. What was the most useful section of the app is now extremely consumer unfriendly. Whoever thought of this “upgrade” should be shown the door. ### 1/5 — Doesn't Work *2026-08-12, version 9.3.0* Tried creating an account and it needed an email verification. The email with the verification link just takes you to a page that says that you need to verify your email and has a button to resend the link. I tried 3 times to verify but the link never worked so I couldn't create my account. Overall the app seemed like a bust ### 1/5 — Review *2026-08-02, version 9.2.2* Hate this app! ### 1/5 — Can’t search *2026-08-01, version 9.2.2* Always technical issues 🙄 ### 1/5 — Fix it *2026-07-30, version 9.2.2* Why can’t I view the app on my iPad sideways. ### 1/5 — Never functioning *2026-07-29, version 9.2.2* There’s always coupons that in store need to be clipped but the app never loads and always asks you to refresh it ### 1/5 — completely broken. *2026-07-13, version 9.2.0* I have not been able to use this app for weeks since I’ve gotten it. A page comes up when you search that just says error. If you click on something from their page, it just says technical difficulties. This has been can’t possibly recommend this. ### 1/5 — The worst app *2026-07-11, version 9.2.0* This app never shows you your last pickup order. There’s no reason the app should lag this much, unless it’s on purpose, so you can’t compare what they charged you for and didn’t put in the order. Don’t trust the app ### 1/5 — Substitutes email is WRONG & Doesn’t remember substitutes! *2026-07-11, version 9.2.0* This getting worse. Dropping review from 3 to 1 star. Fix these and it goes back up. Fix them all and it is a 5! The “ Approve substitutions by” email for a pickup shows the wrong number of the out of stock item that is being replaced. The pdf attached to the email shows the correct numbers. For example, if I ordered 10 GT brand kombucha and you only have 6 and you will substitute 3 Giant brand ones the email says 10 are out of stock and you will substitute 3 of the other brans. The PDF file attached to the email correctly says that 4 are out of stock not 10 and that 3 will be replaced. Both should say 4 are out of stock. Also, the new pickup procedure for online orders is terrible for someone on foot. It takes longer than just walking up to the dedicated side door. Also, even once you tell the new mini-website you are on foot it asks for your PARKING SPACE NUMBER. If you are walking to the store, you have to both say you are there in the app AND CALL the pickup people in person or you will wait 20+ minutes until they call you. Also: Overall a great app, but every time you check out you need to manually select all of your substitutions and add your notes. EVERY. SINGLE. TIME. Other grocery stores remember what you select from order to order for substitutions. Giant is SO hard to shop for pickup compared to their competitors! Fix this please. Make it easy to give you our money every week. ## Most praised reviews (10 highest-rated) ### 5/5 — Happy Shopper/ Happy Employee *2026-08-06, version 9.2.2* I have worked at giant, for 2 1/2 years and I absolutely love my job! With my additional 10%, clearance items, and sale items, I save so much money, every single week! I cannot say enough, Amazing things, about my management team, my coworkers, or my employment! My co-workers are the most welcoming, and wonderful humans, Ever! I totally Love my job! ### 5/5 — Clip Your Coupons *2026-08-02, version 9.2.2* Great prices every week. Save rewards for food or gas. It helps you save! Do not purchase meats from this location because I got molded ham hocks 2 times in a row. Very cautious about meats in this store only. ### 5/5 — Such convenience!! *2026-07-27, version 9.2.2* Love Giant pick up, it makes life so much easier. They have a really great crew!! ### 5/5 — Review of Giant app *2026-07-22, version 9.2.2* The Giant is very easy to use for items and weekly sales. ### 5/5 — Great people great service *2026-07-17, version 9.2.2* We always enjoy the great people and the great service ### 5/5 — Frequent Flyer! *2026-07-15, version 9.2.2* I use the Giant app frequently to check for the weekly add and to clip coupons. The app is easy to use, and rarely any issues with it. ### 5/5 — Giant you are the leader *2026-07-03, version 9.1.0* I’m a loyal customer. Even though prices of some items I can’t afford now. Before the “Age of Aquarius,” (internet, social media, cell phones etc). I enjoyed shopping. But the last time I shopped I had to put some items back. With your app I don’t have to risk being embarrassed at the checkout line. It’s easy to follow even for seniors. The location I really like. I know the items on sale (and qualifying equals), pictures of their size, sale period dates, limit amounts and if my purchase amounts qualify for the sale, shopping list, from there I can place digital/clipped coupons, but best of all it gives me my sub total. Thank you ### 5/5 — Mostly great *2026-06-30, version 9.1.0* The only problem I encounter is trying to find a current order ### 5/5 — Awesome service! *2026-06-22, version 9.1.0* Love our local store! ### 5/5 — Erik *2026-06-06, version 9.1.0* The app tells you in advance what is on sale and is aware of your regular purchases. It helps you shop effectively. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*