# GIANT SCAN IT! Mobile

> Mobile grocery scanner for in-store shopping and checkout. (iPhone/iPad app by Ahold U.S.A, Inc..)

- Source: https://appshunter.io/ios/app/giant-scan-it-mobile/id715625233 (this page in markdown: same URL + `.md`)
- Developer: [Ahold U.S.A, Inc.](https://appshunter.io/developer/1089596866)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 2.40/5 from 131 App Store ratings · 87 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.3.5 · 80 MB
- Languages: American English
- Released: 2013-10-08
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/giant-scan-it-mobile/id715625233/reviews.md

## What is GIANT SCAN IT! Mobile?

Quickly turn your mobile device into a scanner with our easy-to-use mobile app.

Use your smartphone to Scan and bag your groceries while you shop. 

If you are new to the app, you’ll need to stop by the customer service desk to finish setting up your GIANT Card for SCAN IT! Mobile. 

In-app instructions available for first-time users. If you experience any difficulties with GIANT SCAN IT! Mobile, visit our Customer Service desk for assistance.

## Key features

- Mobile scanning
- Grocery shopping
- In-store checkout
- GIANT Card integration
- In-app instructions

## What do users think of GIANT SCAN IT! Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Fast checkout process when working properly
- 👍 Convenient scan-as-you-go shopping experience
- 💰 Ability to track spending in real-time
- 🛍️ Eliminates need to unload/reload cart at checkout
- 📱 Contactless shopping option
- 🎯 Price checking feature available
- 💡 Coupon integration capability

**Cons**

- 🐛 Frequent app crashes during shopping
- 🐛 Crashes after every scan or multiple scans
- ⚠️ Requires WiFi connection that often fails
- ⚠️ WiFi connectivity issues despite being connected
- 🔄 Requires repeated app relaunches during trips
- ❌ Non-functional for extended periods
- 🔐 Frequent unexpected logouts
- 🔐 Multiple login requirements for different features
- 📵 Inconsistent performance across store locations
- ⏱️ Slow performance and lag
- 🚫 Store discontinuation of service
- 🎫 Coupons not properly applied at checkout
- 🎫 Coupon disappearance after login
- 📊 Scanning errors and double/triple scans
- 🔍 Barcode scanning issues on newer iPhone models
- 🛑 Order audit triggers from scanning errors
- 💳 Card recognition failures
- 🚫 Incompatibility with bonus card/points system
- ⚠️ Limited store availability
- 🔧 Lack of developer support and updates
- 😕 Poor customer service knowledge

**Commonly reported bugs**

- App crashes immediately upon opening
- App crashes after every scan
- App crashes during coupon fetching
- App freezes during shopping trips
- WiFi connection not recognized despite being connected
- Session expiration mid-checkout
- Card not recognized by app despite valid card
- Barcode scanning focus issues on iPhone 14 Pro
- Double and triple item scanning
- App loses cart data after crash
- Coupon deduction not applied
- Bonus points/dollars not deducting
- Bonus card app conflicts after Scan It use
- Coupons disappearing after login
- App incompatible with certain store locations
- Error messages with no resolution path
- Login failures with correct credentials
- Password creation issues
- Server connection errors
- App not updated in over a year
- Incompatibility with iOS updates

**Most requested features**

- Integration with main Giant app for unified experience
- Direct in-app payment without register visit
- Combine Scan It Wallet with main Giant account login
- Apple Pay/Android Pay integration without separate wallet
- Bonus card barcode display in app
- Shopping list creation feature
- Grocery points/dollars redemption in app
- Check all coupons button for bulk selection
- Transaction history viewable outside store
- Multi-item scan quantity adjustment
- Scan to remove items feature
- Integration of two WiFi networks into one
- Face recognition for login
- Battery level warnings before forcing register checkout
- Dedicated Scan It customer service line

## Recent user reviews (10 of 87)

All indexed reviews: https://appshunter.io/ios/app/giant-scan-it-mobile/id715625233/reviews.md

### 1/5 — Need to fix this app

*2026-03-08, version 24.105.117*

This app keeps shutting down after every scan. When I want to scan again it takes 15 seconds and two button presses to be able to scan. The scan gun in the store works much better and at this point I will delete the app. This app should be completely revamped and take off of apples we’d site until it is reliable.

### 1/5 — Broken App

*2026-01-06, version 24.105.117*

Quite literally doesn’t work.

### 2/5 — Stopped working

*2025-10-29, version 24.105.117*

Recently this stopped working. Not sure if it’s my local giant stores having problems or if they discontinued it? Grocery shopping is back to being a chore now…

### 1/5 — No longer active

*2025-10-20, version 24.105.117*

I liked the application. Went to the store last week and found they don’t use it anymore. You have to use the store scanner. Yuck. 11/2025

### 1/5 — Unhappy

*2025-07-26, version 24.105.117*

What did you do to the app? It no longer works. Two different store and two different phones both said to see customer service and they have no idea why or what to do.

### 2/5 — When it works it’s ok

*2025-05-04, version 24.105.117*

It’s fine when it doesn’t freeze. The last time I used it I had to close and reopen the app 9 times. And I thought the app needed updating. Nope, they haven’t updated it in more than a year. What’s up with that?

### 1/5 — Does not work

*2024-12-18, version 24.105.117*

When the handheld devices at Giant did not work, I downloaded the app so I could still use scan it.   The app did not recognize my card number so I went to customer service to verify that my card number was valid.  It was.    But the app did not recognize it.    Customer service told me they had had a great many complaints about the scan it app, as well as the scan it handhelds.   

I love the ability to pre-scan my products and check out fast.     It is the primary reason why I go to Giant instead of other grocery stores.
Now neither the handheld nor the apps work.      You need to fix this or you’re gonna be losing losing customers, including this one.

### 1/5 — Used to be great, no longer supported.

*2024-10-29, version 24.105.117*

I was very happy when Giant first launched this.  It made it so much easier to scan using my phone, versus getting the wand to scan.  The app has now gone to the wayside.  After talking with store employees at Enola, Elizabethtown, Linglestown, Union Deposit, and Selingsgrove. The company doesn’t want to fix the problems with the app, the store’s connections, etc, citing costs. It’s time to delete the app and cut back on shopping at Giant.  They were ahead of many other stores, especially Walmart!!!!  The only saving grace is the few quality employees in some of the locations that still care about the customers.

### 1/5 — Really wish it worked

*2023-11-04, version 23.30.00*

I hate using online grocery pickup. I would much rather shop in store. I would also like to not have to interact with a person more than I need to. And I like keeping track of how much I spend when I shop. This app would be great for that, if it worked.  

The app is routinely broken. I’ve used it for a year now and when it works it’s great, I can coupon at home and then scan as I shop. But it works so rarely it’s not even worth it anymore. 

Currently the app is shutting down while fetching coupons. Been doing this for two weeks and still has not be solved.

### 1/5 — Crashes after every scan!

*2023-09-02, version 23.20.00*

This app used to work very well. Though I always wished they would combine it with the Giant app so you could redeem points, make your list and check it off as you scan in store all in one app. About a month or 2 ago, the app started crashing EVERY time I scan and I have to resume the current shop! Can’t even make it go to checkout anymore!

## Frequently asked questions about GIANT SCAN IT! Mobile

### What does GIANT SCAN IT! Mobile do?

GIANT SCAN IT! Mobile allows you to use your smartphone as a scanner while shopping in-store. You can scan items as you place them in your cart, which helps to speed up the checkout process.

### How do I set up GIANT SCAN IT! Mobile?

To set up the app, you will need to visit the customer service desk at a GIANT store. There, you can finish setting up your GIANT Card for use with SCAN IT! Mobile. In-app instructions are also available for first-time users.

### Is GIANT SCAN IT! Mobile free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned.

### What if I have problems using the app?

If you encounter any difficulties while using GIANT SCAN IT! Mobile, you can visit the Customer Service desk at your local GIANT store for assistance. They are equipped to help you resolve any issues.

## Version history (last 5 releases)

### 24.105.117 — 2024-04-10

Minor enhancements and bug fixes

### 23.30.00 — 2023-09-18

No release notes.

### 23.20.00 — 2023-08-01

Minor bug fixes

### 23.10.10 — 2023-04-26

Minor bug fixes

### 23.10.00 — 2023-04-11

Minor enhancements and bug fixes.

## Apps similar to GIANT SCAN IT! Mobile

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## More apps by Ahold U.S.A, Inc.

- [Stop & Shop SCAN IT! Mobile](https://appshunter.io/ios/app/stop-and-shop-scan-it-mobile/id426163468)
- [Giant Food SCAN IT! Mobile](https://appshunter.io/ios/app/giant-food-scan-it-mobile/id563007303)
- [MARTIN'S SCAN IT! Mobile](https://appshunter.io/ios/app/martins-scan-it-mobile/id815691002)
- [Lunchbox Frictionless Shopping](https://appshunter.io/ios/app/lunchbox-frictionless-shopping/id1467023686)
- [Guiding Stars Food Finder](https://appshunter.io/ios/app/guiding-stars-food-finder/id1555717402)

All apps by Ahold U.S.A, Inc.: https://appshunter.io/developer/1089596866

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*