# Gibsland Bank Mobile — user reviews > 37 indexed App Store user reviews of Gibsland Bank Mobile by Gibsland Bank & Trust, rated 4.80/5 from 1,269 ratings. - Source: https://appshunter.io/ios/app/gibsland-bank-mobile/id535510089/reviews - App overview in markdown: https://appshunter.io/ios/app/gibsland-bank-mobile/id535510089.md - Rating breakdown: 5★ 1,130 · 4★ 81 · 3★ 26 · 2★ 9 · 1★ 23 ## What do users think of Gibsland Bank Mobile? Overall sentiment: positive **Pros** - 👍 User-friendly - 👍 Great customer service - 👍 Convenient and easy to use - 👍 Reliable and works properly - 👍 Keeps users updated - 👍 Prioritizes customer needs - 👍 Smooth transactions - 👍 Friendly employees - 👍 Helpful and convenient - 👍 Friendly service - 👍 Improved app updates **Cons** - 🐛 Forgets login details - 🐛 Inaccurate transaction dates - 🐛 Complicated and not user-friendly (new version) - 🐛 Slow and unreliable - 🐛 No password reset option **Commonly reported bugs** - Login issues - Connectivity problems **Most requested features** - Notification for account activity - More advanced features to compete with competitors ## Newest reviews (15 of 37) ### 5/5 — Love the phone app!! *2025-08-20, version 6.0.9223* The phone app is so easy to use! ### 5/5 — Great bank and employees *2025-08-15* The people at this bank actually care about their customers. They show the upmost respect every time. ### 5/5 — Bank Package *2025-08-09* At age 70 I’m proud to say that I’ve been a customer with Gibsland Bank & Trust for many years . There’s not 1 thing that I had an issue that they got it remedied quickly ! I especially love that if there’s a purchase that’s from a different state or just not my ordinary type of purchase Gibsland Bank sends me an alert . Thankfully because there’s been a few times that it wasn’t me & the bank took care of it ! Everyone working there is very friendly ! ### 5/5 — My money *2025-08-05, version 6.0.0.8183* Love the app! Convenient and easy to use. ### 5/5 — GBT App *2025-08-04* Easy to use and adaptive to our business’ needs. Great, friendly, local service as well! ### 5/5 — Very helpful *2025-08-04, version 6.0.0.8183* Helpful and convenient ### 5/5 — Friendly *2025-08-03* I have never entered a GBT, that I wasn’t met with a friendly smile. They help me, they check with me about questionable purchases, due to fraud. I love that are all over the place. I have nothing negative to say about GBT. JW ### 5/5 — Review *2025-08-03* I liked the new updates that the app has gotten, but I think we are still pretty behind when it comes to the competitor's apps though. I'm excited to see how we change in the futures ### 5/5 — Great *2025-08-02* Much better and more up to date information! ### 5/5 — App😎😏 *2025-01-26, version 5.0.31.897* Great app!!! ### 5/5 — User friendly! *2024-12-10* The app is super easy to use! All of my accounts, including business accounts are on here and it’s just super simple to navigate! ### 5/5 — GBT is awesome *2024-09-24, version 5.0.31.897* Love this bank!! ### 5/5 — GBT App *2024-04-01* Easy to use and adaptive to our business’ needs. Great, friendly, local service as well! ### 5/5 — GBT is the Best *2022-09-08* Great customer service and really customer-friendly GBT App. ### 5/5 — Sorry - but asked for it *2022-07-23* I have a Bank of America account now since 1980. Their app is far better. I still use it to pay some bills. I had moved all my payees to GBT and hate your app. So I moved many back to BoA, except those needing Louisiana sourced checks. I keep $40,000 there for those bills. ## Most critical reviews (10 lowest-rated) ### 1/5 — GBT App *2026-05-20, version 6.0.0.15380* 2026 Assessment ### 1/5 — Never keeps user info *2025-08-09, version 6.0.0.8183* Never keeps user info ### 1/5 — Not good *2025-08-01, version 6.0.0.8183* This new app constantly forgets my login details and doesn’t flow well. The old version was way better. Please fix these issues! ### 1/5 — Useless *2020-12-29, version 4.6.2.746* The worst banking app i ever dealt with, it has been 4 days, I’m trying to login l. it won’t let me its so slow and useless, i might change banks cus i can’t keep up with my account status ### 1/5 — No where to reset password *2018-11-01, version 4.4.4.151* This app has been giving me a headache, have forgotten my password and I can’t just find a place on the app to reset that. ### 2/5 — Go back to the old app! *2025-08-04* The old app was way better. This updated version is more complicated and not as user friendly. ### 2/5 — Needs tweaking *2025-08-02* Everytime I go to open the app even when I have already put my credentials in from previous sign ins and I’ve selected the option “remember me” it still ask me to sign in and put everything back in it’s annoying, I wish I could get a phone notification when money is being deducted out of my account that needs to be a thing also can we please have the dates updated when a purchase is made please cause it’s so in accurate it’ll show I bought something the same day but I know I bought it a different day if that makes sense like the dates don’t match the actual purchases. If those things get fixed we might be in good shape. ### 2/5 — Gent mobile app ugh *2020-10-13, version 4.6.2.746* I love my back. GBT is great. What’s not great is the app isn’t working. It’s such a headache. I’m starting to think they need to create a whole new app. ### 2/5 — Fix it *2020-07-19* App worked perfectly but I’m not sure what’s been going on lately but the mobile app has been having Problems connecting and it won’t allow me to access my accounts. ### 5/5 — Best Bank Ever *2026-08-08* I love the service that they give to everyone, from the newest to the oldest person, Gibsland Bank is 100% committed to it’s customers ## Most praised reviews (9 highest-rated) ### 5/5 — Love my GBT bank! *2026-07-29* As a longtime customer of Gibsland Bank, their customer service has been outstanding; they are always ready to help with any questions I have. If you're looking for a reliable local bank with exceptional service, I highly recommend Gibsland Bank! ### 5/5 — User Friendly *2026-04-13* Love the new update to the mobile layout! ### 5/5 — User friendly *2026-02-20* Love how easy the app is to use ### 5/5 — Great Bank *2025-12-31* Great customer service easy to use app ### 5/5 — Excellent *2025-12-08* Always works properly and is convenient. ### 5/5 — Good stuff *2025-11-17* I’ve really enjoyed using it, and it keeps me updated on everything bank related. ### 5/5 — Awesome *2025-11-12, version 6.0.0.11224* Great banking app. Safe and secure! Love it!! ### 5/5 — Love Gibsland Bank! *2025-09-16, version 6.0.0.9650* As a longtime customer of Gibsland Bank, I couldn't be happier! Their mobile app is user-friendly and packed with features that make banking easy. I love how easy it is to check my balance, transfer funds, and pay bills—all from my mobile phone. Their customer service has been outstanding; they are always ready to help with any questions I have. Gibsland Bank truly prioritizes its customers' needs, making banking not only convenient but enjoyable. If you're looking for a reliable bank with exceptional service, I highly recommend Gibsland Bank! ### 5/5 — Smooth Transactions *2025-09-01* It works! Tasks can be completed correctly and timely. Not stressful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*