# GIFT On-Demand — On-demand public transit > On-demand point-to-point transportation service in Idaho Falls. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/gift-on-demand/id1624254093 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 4.40/5 from 63 App Store ratings · 26 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 134 MB - Languages: American English, European Spanish - Released: 2022-05-15 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/gift-on-demand/id1624254093/reviews.md ## What is GIFT On? GIFT On-Demand is a city wide point-to-point transportation service in Idaho Falls. It's easy to use! - Input your ride info to view the estimated wait time. - Tap the Request Ride button. - Track your driver’s progress. We’ll let you know when we’re getting close! ## Key features - On-demand rides - Point-to-point transportation - Estimated wait times - Request ride booking - Driver tracking ## Recent user reviews (10 of 26) All indexed reviews: https://appshunter.io/ios/app/gift-on-demand/id1624254093/reviews.md ### 5/5 — Casey *2026-05-22, version 3.1.22* Casey was a really cool driver ### 5/5 — Valuable *2026-01-09, version 3.1.22* My experience was exceptional. However, in a friendly conversation with the driver, I learned that the software that supports the drivers is inconsistent at times. This results and frustration for the drivers because they know that there are in efficiencies happening. I hope that the supervisor level doesn’t have such a heavy reliance on software that they’re not listening to the humans or trying to resolve the glitches. This is a people-centric operation. ### 2/5 — Cheap rides but inconsistent *2025-12-10* I’ve been using this app for about 4 months now, it’s super convenient if you need to get somewhere without having to spend a ton of money like uber. That’s the only thing I really like is that it is cheap. But the times are SUPER inconsistent. I use the app to get to work and so I schedule it ahead of time. Usually the day before. But somehow it always changes the time automatically from 3:30 PM to 3:59 PM a couple of hours before my ride. So then I have to cancel the ride and try scheduling it again only for it to tell me that all the seats are taken and to schedule it at an earlier time. But when I schedule it for earlier, it tells me the same thing. It’s super annoying and causes me to have to find a ride somewhere else which defeats the whole purpose of the app. ### 1/5 — Fix it *2025-10-08, version 3.1.22* Every time I order a ride it’s always they pick me up within 5 mins when I need it for like 20 mins or it’s 70mins. Sometimes when I order a ride it’s says estimated time like 20 mins and then when I order it and it loads it says a hour or more. Or when I’m waiting it will do the time and it will just go up or stay the same. Like I order a ride says 30 mins I do something for like 15 mins it’s only changed by 5 mins ### 1/5 — Drivers need more training *2025-07-09, version 3.1.22* Very inaccurate wait time because of how careless the drivers are. The wait time will drop from 70 minutes to 2 minutes suddenly cause the driver decides to accept the ride 2 minutes before picking up the passenger instead of deciding ahead of time. This leaves the passenger no time to prepare (cause in the passengers mind the wait is 70 minutes!) and cancel the ride. It’s a trick cause if you cancel the ride after the driver accepts to pick you up, you get charged. With this trick the driver doesn’t have to drop you anymore but still gets paid 👏🏻 there’s so much rules for the passengers, zero rules for the drivers! ### 5/5 — Great App! Great Ride! *2025-05-16, version 3.0.29* Simple! Perfect timing! We’ll do it again. ### 1/5 — Bad timing *2025-02-07, version 3.0.29* The time of arrival goes from an hour to here within seconds. Then the driver confirms you are there while you are scrabbling to get outside because they said they won’t be there for a hour. But by the time you get out there they leave. ### 1/5 — Ride times aren’t accurate *2024-02-06* Booked a ride for 4:00 and they didn’t get there till half hour later. This has happened more than once Edit: the wait times are ridiculously LONG. ### 2/5 — ¿¡NO app support?! with IF GIFT or Downtowner! *2023-09-07* No one ever took a ride yet, so I can’t speak to that, but with these gas prices and the fact that I can’t delete the ACCOUNT now because it won’t let me without the password, which I apparently forgot to save, and there’s apparently NO APP SUPPORT WHETHER WITH DOWNTOWNER OR THE PEOPLE IN IDAHO FALLS who “run” the service, I AM SO DONE WITH THIS APP!!! Can’t change birthdate in the app once it’s in so I can’t change it from my uncle’s year (he doesn’t have a smart phone and was traveling to IF and might need a ride) to mine since I may try the service since these gas prices aren’t letting up!!! And the gal’s big solution (when I called the number in IF) is to just delete the app. But I know from experience in Nampa-Caldwell with VRT’s “on-demand” app (that rarely even allows my people to schedule a ride, even for HOURS AT A TIME WHEN THEY’RE OPEN) that deleting the app isn’t the solution. Then I won’t be able to even try but I’m going to call and ask if they can change the birthdate or if they can just ACTUALLY delete the account, but I already know the answer from the dog and pony show for the “on-demand” service that I and my people have had extensive experience with!!! There’s still NO actual customer service to change any settings or reset the password in the app and NO SERVICE AVAILABLE if I call and want to request help with those things! It shouldn’t be this hard to click a couple buttons and prompt a valid password reset option! There should be no waiting for a call back, etc. And between them and apple App Store I’ve had it up to my eyeballs with this going in circles nonsense!!! The App Store deletes your drafted review when you have the “ nerve” to switch to another screen to verify something for the review, and then apple’s own App Store review page (this one lol) also doesn’t register apple’s speech to text option like “every” 3rd party app, even though it’s an apple (first party) app!!! SO THIS IS WHY I AVOID MOST APPS!!! Fight the power! They’re trying to force everyone (even those with visual impairments and who are seniors and TRIED A BIGGER BUTTON NONSMART FLIP PHONE AND WEREN’T SUCCESSFUL WITH IT!) to use apps and become compliant robots! I’m not saying do anything violent EVER because the vengeance is the Lord’s and the Lord will repay, and yet He states repeatedly through His word that He does NOT revel in death as much as in love and faithfulness and obeying Him in love and trust! But seriously! You don’t “need” this crap! You can call their number and schedule and reschedule and cancel rides. Some of us are more visual learners and seeing what’s happening can be essential, but most people who understand basic maps, or at least “know” the areas where they go (or want to go), can get by without this app and most others if you don’t “need” much of anything of this world and aren’t a robot mentality who can’t or won’t consider that there are usually multiple ways to solve problems. All the differently-abled people I know (seniors or not) know this is true and do it consistently because life is full of challenges and problems to be solved. ### 2/5 — Not so good anymore! So far so good *2023-07-29, version 3.0.29* Update: July 29… The app was updated/changed to a new developer NOT A GOOD CHANGE AT ALL! On the app, You can only schedule 7 hours in advance. So if you need to be picked up under 7 hours you have to CALL IT IN, then they charge you 2X as much to talk to a human! HIGHWAY ROBBING I don’t understand it! I would love to have someone make sense of this! Update:Sept.16… friends of mine scheduled an airport run (Sept.15) p/u @ 5pm, app kept bumping them: 5:04, 5:19, 5:26, 5:34. They had to call a friend to get them to the airport on schedule. I have also found that mornings are best to get a quick ride, BEWARE, be done by noon. They have driver changes @ 12:30-2pm, SO DO NOT expect good service till after 2:30. Then you’ll be on the afternoon late schedule. THEY NEED MORE VEHICLES AND DRIVERS NOW!!! Or better yet: a real bus route PLUS the GIFT for door to door service. Update: changes are happening. I was told today (Aug9th) it’s best to schedule your ride the day before, because THE pre-scheduled are NOW the top priority. If you try to get a ride for now it IS NOW a 45-133 min wait. You also CANNOT schedule a ride for 2 hr from now. It is 7hr in advance! It’s great to have public transportation again. Let’s just hope that this will have the support to grow. Hoping the service stays as good as it is going. Adding to this: has a few glitches (to be expected) ## Frequently asked questions about GIFT On ### What does GIFT On-Demand do? GIFT On-Demand provides a city-wide point-to-point transportation service within Idaho Falls. It allows users to request rides, view estimated wait times, and track their driver's progress. ### How do I request a ride? To request a ride, simply input your ride information to see the estimated wait time. Then, tap the 'Request Ride' button to book your trip. You will be notified when your driver is getting close. ### Is GIFT On-Demand free to use? Based on the provided information, the app itself is free to download and use. Payment for the rides would be handled separately, likely upon completion of the service. ### What areas does GIFT On-Demand serve? The service operates city-wide within Idaho Falls, offering point-to-point transportation. This means it covers travel between various locations within the city limits. ## Version history (last 5 releases) ### 4.29 — 2026-08-23 Performance improvements and bug fixes ### 3.1.22 — 2025-06-04 General enhancements to the rider experience. ### 3.0.29 — 2023-06-01 New and improved rider experience! ### 1.0.2 — 2022-06-02 A few tweaks and updates before the service kicks off! ### 1.0.1 — 2022-06-01 A few tweaks and updates before the service kicks off! ## Apps similar to GIFT On | App | Rating | Price | Category | | --- | --- | --- | --- | | [Jefferson Lines](https://appshunter.io/ios/app/jefferson-lines/id1483043022) | 2.0 (29) | Free | Travel | | [SLC International](https://appshunter.io/ios/app/slc-international/id1449785201) | 2.5 (36) | Free | Travel | | [Zapmoto Driver](https://appshunter.io/ios/app/zapmoto-driver/id6454191742) | 3.1 (30) | Free | Travel | | [Wildlife Drives](https://appshunter.io/ios/app/wildlife-drives/id1471530710) | 5.0 (5) | Free | Travel | | [VRT Booking](https://appshunter.io/ios/app/vrt-booking/id1529088797) | 4.5 (95) | Free | Travel | | [Goat - Scooter Rental](https://appshunter.io/ios/app/goat-scooter-rental/id1458096538) | 4.8 (994) | Free | Travel | ## More apps by Via Transportation, Inc. - [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015) - [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508) - [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687) - [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356) - [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596) - [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394) All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018 ## Related topics [gift idaho falls](https://appshunter.io/ios/topics/gift-idaho-falls) · [greater idaho falls transit](https://appshunter.io/ios/topics/greater-idaho-falls-transit) · [idaho falls](https://appshunter.io/ios/topics/idaho-falls) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*