# Giftagram: Gifting Made Easy — user reviews > 104 indexed App Store user reviews of Giftagram by Giftagram Inc., rated 4.50/5 from 604 ratings. - Source: https://appshunter.io/ios/app/giftagram-gifting-made-easy/id647383882/reviews - App overview in markdown: https://appshunter.io/ios/app/giftagram-gifting-made-easy/id647383882.md - Rating breakdown: 5★ 483 · 4★ 47 · 3★ 12 · 2★ 4 · 1★ 58 ## What do users think of Giftagram? Overall sentiment: negative **Pros** - 🚀 Easy and convenient gifting - 💡 Unique and thoughtful gift selection - 👍 Slick and user-friendly app **Cons** - 🐛 App crashes and freezes - 🕰️ Slow and delayed deliveries - 💰 Overpriced products - 🚫 Poor customer service and lack of communication **Commonly reported bugs** - Login and sign-up issues - Compatibility problems with older devices - Incorrect product availability and inventory information **Most requested features** - Integration with mobile payment options - Improved order tracking and delivery notifications - Easier returns and refund process ## Newest reviews (15 of 104) ### 2/5 — App crashes at sign in *2025-05-07, version 2.9.4* The app crashes when attempting to sign in using Apple ID and when trying to use Facebook to sign in, Facebook rejects the attempt. ### 2/5 — Consistently late gifts *2021-02-19, version 2.9.1* I’ve tried to use Giftagram twice — and it’s been frustrating both times. 1. Unlike what their website says — there is no chat feature on the app. there’s no way to contact customer service other than email — and even then, it’s hit or miss. It took 5 days to respond to my first query about the product not being delivered after 4 weeks. 2. Order #2 is experiencing the same problem — there is no response from customer service and no way to know if my order will arrive on time. ### 1/5 — US recipients asked for a Canadian address *2020-12-25, version 2.9.0* Incredibly confusing process with separate US and Canada stores, that in spite of following instructions, ends up messing up orders. No customer service. Will never use again nor recommend to anyone. ### 1/5 — Awful Experience Sending Client Gifts *2020-12-16, version 2.9.0* Pretty awful experience. Website showed our company products only available in Canada in the US Store. We sent these to many clients who were unable to receive them. Same with alcohol gifts, their platform was broken and could not recognize zip codes so they told our clients that the gifts could not be delivered to them. No way to get in touch with customer service. Took 2+ days to get a response. Disappointing. Do not recommend. ### 1/5 — Told us to chat with customer rep in app never able to find that chat place *2020-12-15, version 2.9.0* Told us in the website to chat with customer rep in app, never able to find that chat place in your app. ### 1/5 — BAD customer service *2020-12-06, version 2.9.0* I received a gift that was alcohol and when I tried to receive it, I was asked to enter an address in calif, washington or nevada. I don’t live in any of those states so I simply asked if I could choose a candle or another gift that can be sent to Virginia and I was told NO. I spoke to the person who sent the gift and he said that it was hot made clear at all to him that I wouldn’t be able to receive the gift in my state. So now, he’s out $50 dollars and Giftagram keeps texting me to tell to accept my gift — and I have told them numerous times I have tried but wasnt allows to accept it. Really?? ### 1/5 — App doesn’t open *2020-05-04, version 2.8.16* Downloaded and app doesn’t load on my phone. Shows the logo, then crashes and closes ### 1/5 — The app does not work *2020-05-03, version 2.8.16* Downloaded the app and created a user name. Tried to log in and the app closes. Deleted and downloaded again and the same happened over and over again. Terrible way to introduce yourself to a new customer. ### 1/5 — 👎🏾 *2020-05-03, version 2.8.16* The app keeps crashing. I’ve even tried deleting it and redownloading it, but nothing helps. ### 1/5 — Ok if stuff is in stock - terrible If not. *2020-01-14, version 2.8.15* Used these guys a few times now. Overpriced items are fine if they make it to their destination - but if things are out of stock - they just cancel it without warning. I had to find out from my clients that their gift didn’t arrive. Not reliable - can’t risk using it again. ### 1/5 — Bad company *2019-10-07, version 2.8.15* Not a responsible company. Delayed shipment, no refund ### 1/5 — Horrible experience Sketchy App! *2019-07-18, version 2.8.11* Why most of what is advertised alcohol centered? I don't drink but didn’t find the other selection that interesting, way overpriced, Frustrating app to deal with! Also interesting to see all comments of frustration from customers yet maintaining 4.6 stars, something is sketchy in this app rating and practices starting from the time you download the app till you place the order. ### 2/5 — App doesn't open *2019-05-10, version 2.8.9* Have been a loyal customer but shopping with your app is exhausting! The app crashes regularly. Many times cannot open app, cannot complete transaction and have to start over, cannot scroll. Wish Sesame gifts was still around. No issues there! ### 1/5 — Address *2019-05-08, version 2.8.9* I don’t want to send my recipient a text that I bought them flowers. I want to send them the effing flowers. Why?! Way to ruin it. ### 1/5 — So overpriced *2019-03-11, version 2.8.7* No sure why anyone would pay $30 to send a box of crayons, I deleted the app right after scrolling through the prices. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sorry for the one star. *2025-02-11, version 2.9.4* I really was excited about this app. I do a lot of gift-giving. unfortunately the app crashes as soon as I login. I’m hoping that it gets fixed, and you don’t have to sign in every time you go into the app. Great idea, though! I’ll keep my eye on it and watch for improvements. ### 1/5 — Giftaheadache *2025-02-04, version 2.9.4* App is so wonky it won’t load, just crashes. I rather have a rectal exam than deal with this mess. ### 1/5 — doesn't work *2024-11-25, version 2.9.4* crashes all the time i can't even open the app ### 1/5 — Update makes it crash *2024-07-10, version 2.9.4* I use to be a pretty heavy user of Giftagram. I just came back to it to find the perfect gift for my boss’s birthday but now that I’ve updated the app, as soon as I sign in it starts to load and then crashes. I’ve uninstalled and reinstalled the app but it continues to crash. I want to use Giftagram but I guess I’ll need to go elsewhere. ### 1/5 — What does not like me *2024-03-15, version 2.9.4* This app does not let meMake an account ### 1/5 — The app crashes *2024-02-26, version 2.9.4* I’ve been trying on all my devices and the app still crashes, disappointing ### 1/5 — Doesn’t work *2024-02-15, version 2.9.4* I’m trying to use this as I got a gift but the app just closes on you when you attempt to sign in ### 1/5 — Don’t Deliver Orders *2022-02-07, version 2.9.4* Twice I’ve used this and had order confirmed and then have had the recipient tell me they never received. Company is slow to reply and then ships it once I ask for a refund. Terrible service and feels like they are trying to get away with not fulfilling. Would not recommend even though I think this is a great concept! The execution is terrible; either intentionally or through poor management. ### 1/5 — Worst app ever *2022-02-03, version 2.9.4* If I could I would have given 0! I am not sure how this business is still alive. I had a super hard time to find my gift (I received a text and entered my address but nothing happened after a few weeks, had to contact the customer service to enter my info again) and when i finally received the credit, working with the app was extremely frustrating. Error when paying, error tracking my gift, more than 3 weeks since I have ordered my gift and I have not heard back anything about the delivery date. Their customer service is a mess too. Do yourself a favour and do not order anything with Giftagram… ### 1/5 — App keeps crashing *2021-04-26, version 2.9.3* I can’t complete a transaction because the app crashes at the point where I try to select my gift recipient. Unable to use the service! ## Most praised reviews (10 highest-rated) ### 5/5 — Very interesting way to send gifts *2022-04-07, version 2.9.4* Though the gifts and shipping on this app tend to lean on the expensive side, it does what it’s set out to do pretty well. The selection is nice, and the process is fairly simple. I do wish it could integrate with Apple Pay since otherwise it would’ve been completely frictionless. ### 5/5 — Sweet *2022-04-07, version 2.9.4* Nailed my friends birthday this year so it’s a win from me ### 5/5 — Great gifting app *2022-04-07, version 2.9.4* This app rocks when it comes to giving thoughtful gifts. Highly recommend to everyone ### 5/5 — The Best Gifting Platform *2022-03-31, version 2.9.4* I’ve used Giftagram for personal and corporate gifting for years. It’s the fastest and easiest way to send beautiful gifts. You can always trust in the quality and speed. Absolutely love Giftagram! ### 5/5 — It's great to be thoughtful *2019-06-07, version 2.8.10* There's some really unique gifts here that makes it easy to be thoughtful, and combined with the ease of use and the fact that you don't need to know the recipient's address, this is the ultimate gifting app. Sent a coworker a gift and he was blown away by the presentation of the gift and the gift itself. Easiest 5 star rating I've ever given. ### 5/5 — Gifting Made Simple *2019-02-19, version 2.8.7* I have both received gifts and sent out gifts through Giftagram. This app makes sending a gift to someone is soooo simple. All you need is the recipients phone number and the company will send a text to the recipient for them to put in the delivery details. I don’t have to go out, look for a gift, wrap it up, get the recipients address and go to the post office anymore. This app does all the work for you. ### 5/5 — Great interface and easy to use! *2018-09-12, version 2.6* Love this app! So easy to use and a fantastic concept. Will use this for all my gifts for friends and family moving forward. Highly recommend! ### 5/5 — Im taking this on the plane with us on Vacation this year. *2018-05-25, version 2.5.15* Its crazy, I told our kids were going on holiday and then I let them play with this app and now theyre even more excited. Definitely for the plane! ### 5/5 — Best New App *2018-04-02, version 2.5.13* I am absolutely loving this app. Having family and friends across the country can make gift giving difficult. This app compiles the cutest gifts for any price range and makes it incredibly easy to send. Customer for life!! ### 5/5 — Ms. Rasmussen *2018-03-27, version 2.5.13* Easy to navigate, great options, and simple which is wonderful!! I really enjoy browsing through the options and being able to check out almost instantly! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-03.*