# Giftpack — user reviews > 11 indexed App Store user reviews of Giftpack by GIFTPACK INC., rated 4.60/5 from 14 ratings. - Source: https://appshunter.io/ios/app/giftpack/id1207605845/reviews - App overview in markdown: https://appshunter.io/ios/app/giftpack/id1207605845.md - Rating breakdown: 5★ 12 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 2/5 — Please improve on the App! *2021-05-07, version 1.4.31* I found the app really difficult to use. The interface initially appeared nice and streamlined. But once I began to fill in information along the way, things became really frustrating. Parts of the instructions I filled in and my drop down selection kept getting erased when I attempted to modify a prior step. And there were instances when the app kept automatically breaking down Chinese characters I filled in into phonetics. I spent at least double the time I did using the web version trying to place an order due to having to redo certain sections multiple times. Would have given up on the purchase if it weren’t for the amazing service I know Giftpack provides. ### 3/5 — App requires some refinement *2020-02-15, version 1.4.24* App is a little buggy and it needs to be refined a little. Although, all features seem to working, the buggy or laggy feeling does not inspire confidence in the product. Which is a little sad, because I really like this product and service and want to see it adopted widely. I am a QA Engineer and feel free to reach out to see if I can help with testing of this app. Sincerely, baha **Developer response:** Hi Baha, Thanks for the feedback! I'm sorry to have the experience like that and we will have a new version coming up to fix the issue! We would love to have your help and it would be great if you can email us to giftpacker@giftpack.io and we can go from there! We really appreciate that people love our products and we are on the way to create a hassle-free gifting solution worldwide to make the long-distance easier. It will be our pleasure to have your help! ### 5/5 — Very nice service *2020-12-01, version 1.4.31* Wonderful is only I can say ❤️ ### 5/5 — Love love love *2019-07-30, version 1.4.22* I absolutely love their service! I was at a crunch for time, but they were able to deliver my gift on the same day of me placing the order. They have amazing customer service and the gifts are so beautiful! **Developer response:** Hi Hanomami! We really appreciate the kind words. Don't forget to check the memory photos and videos! Thanks for supporting Giftpack. Let's the long-distance gifting easy and surprise! ### 5/5 — Fantastic service!!!! *2018-12-16, version 1.4.16* Giftpack creates fantastic service for friends, families and their love one. Luv the service you guys provide!!! Will definitely keep using it!!!!! **Developer response:** Thanks for the kind words and we glad that we can make your memories much more than normal! Appreciate all the feedbacks to make Giftpack a better service ❤️- Archer @Giftpack ### 5/5 — Warm app that delivery my care *2017-08-31, version 1.1.0* Use the app to delivery my miss to a girl. The gift is pretty and cute and the whole process is very efficient. The girl was touch so much. In fact I miss spell the girl's phone number and the staff correct it for me. And still delivery in time. And they has good taste in card. Willl deftly recommend my friends about it. **Developer response:** AWWWW She is such a lucky one for having you to miss her <3 We are very honored to be part of this wonderful memory of two :) -Reply by Nichola with❤️ @Giftpack ### 5/5 — Best *2017-07-16, version 1.0.8* I just ordered a birthday cake to my mom, they developed it to my mom in time. The flowers and cake are soooo great. My mother was so happy and surprise because she received a cake from her son who is in SF. **Developer response:** OMG! A birthday surprise!! Soooo sweet <3 We are so honored to be part of you and your mother's wonderful memory. Can't wait to build another one with you :) -Reply by Nichola with❤️ @Giftpack ### 5/5 — 服務快速，謝謝你們 *2017-06-15, version 1.0.5* 上個月大學好朋友生日時我人在國外 點了可愛小蛋糕給台北的她一個驚喜 東西如願送到手上了～她超開心！ 希望能開放高雄，想送東西給爸媽✨ **Developer response:** 能夠給朋友驚喜真的超開心！！事實上我們APP最新的更新就是開放高雄和新北市的送禮～～現在就更新預定一個驚喜給爸媽吧 φ(゜▽゜*)♪ - reply by Pamela with ❤️ @Giftpack ### 5/5 — Found an unusual way to use this app :) *2017-06-14, version 1.0.5* Soooo, it's the NBA finals and I want to prank my friend in Taiwan who's a huge fan of the Cavaliers. I've given Giftpack specific directions that I want them to send the gift (cup of latte) to my friend at the exact moment where the Cavaliers lost and with a card that says "Thank you for playing Cavaliers, see ya next year! :)" They met all of my requirements. My friend even sent me a video of him wearing a Cavaliers drawstring bag in front and tore the card into pieces. It was epic, Hahahaha. Five star prank, BAM! **Developer response:** Well, what a surprise isn't it (LOL) We believe that video would be unforgettable~how about send your friend another surprise next year~?- reply by Pamela with ❤️ @Giftpack ### 5/5 — Send my love overseas *2017-06-14, version 1.0.5* Thank you for helping me to send my love back to Taiwan and gave them the best graduation surprise ever❤️❤️❤️❤️❤️❤️❤️❤️ **Developer response:** It's our pleasure to send your love!!! Always here to deliver surprise for you:)- reply by Pamela with ❤️ @Giftpack ## Most praised reviews (1 highest-rated) ### 5/5 — Impressed! *2017-05-24, version 1.0.3* Just received a gift from a colleague of mine and I must say I was impressed with the quality of service. This will definitely be my go-to app for sending gifts. **Developer response:** It's always our honor to brought people together through our service!! Looking forward seeing you on Giftpack soon :) (P.s. prepared to do another delivery for you as well! 😉 ) - reply by Nichola with ❤️ @Giftpack --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*