# GiftPocket - Gift Card Wallet — user reviews > 56 indexed App Store user reviews of GiftPocket by GiftPocket LLC, rated 3.89/5 from 268 ratings. - Source: https://appshunter.io/ios/app/giftpocket-gift-card-wallet/id1273166137/reviews - App overview in markdown: https://appshunter.io/ios/app/giftpocket-gift-card-wallet/id1273166137.md - Rating breakdown: 5★ 175 · 4★ 15 · 3★ 10 · 2★ 6 · 1★ 61 ## What do users think of GiftPocket? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Great concept for gift cards - 👍 Saves time and space - 💡 Replaces physical gift cards - 👍 Convenient for tracking balances - 💡 Good for teens and busy individuals - 👍 Useful for organizing gift cards - 💡 Helps make the most of gift cards - 👍 Great for finding new brands **Cons** - 🐛 App crashes - 🐛 Account disabled without reason - 🐛 Cannot cash out - 🐛 Transaction limit exceeded issue - 🐛 No customer service response - 🐛 Login issues - 🐛 App not working - 🐛 Gift card balance issues - 🐛 Verification problems - 🐛 Referral bonus not received - 🐛 Invasive data requests - 🐛 App doesn't load - 🐛 UI is the worst - 🐛 Gift cards inaccessible - 🐛 Exchange feature not working - 🐛 Sign up issues **Commonly reported bugs** - Buy feature unavailable - Account verification stuck - Customer service unresponsive - Account number not associated - Exceeded transaction limit without prior transactions - Gift card with insufficient funds - Account disabled without explanation - App didn't load - Account banned - Referral bonus not received - Passcode settings too frequent - App locked down, gift cards inaccessible - App says check signal - Cannot access gift cards - Verification process not completing - Cannot sign up - Cannot exchange gift card - App doesn't do advertised features - App crashed on login - App stuck at sign in page **Most requested features** - Ability to exchange gift cards - Option to delete gift cards - Improve customer service responsiveness - Fix transaction limit issues - Resolve account disabling without explanation - Improve app loading and UI - Fix verification process - Allow gift card exchange into points ## Newest reviews (10 of 56) ### 2/5 — Cannot buy gift cards *2024-10-27* Buy feature unavailable. Wish this information had been made available before giving my information ### 4/5 — Eek *2023-09-28* What has it been 7+ years and the app still doesn’t work it’s really disappointing everyone talked about how this app would be so cool never ended up being anything ### 2/5 — No Support Assistance *2022-12-22, version 3.0.0* I’ve left numerous emails regarding my issue, even went as far as contacting on social media. NO response whatsoever.. I NEED THIS FIXED ASAP ### 3/5 — Passcode *2022-11-27, version 2.9.0* What is up with these passcode settings? It’s every second ### 1/5 — trash app *2022-09-04, version 2.8.0* refer & earn 0 GP Points !!! ### 5/5 — Make this your 1st choice *2022-08-04, version 2.7.0* GiftPocket is a great name to remember because it is easy to use and you will get your highest value out of what you’re seeking with changing out gift cards you’re not really going to ever use. ### 5/5 — pop off brookie *2022-08-03, version 2.7.0* I LOVE THIS APP!!!! I must say I am guilty of losing gift cards which is definitely not what anyone wants to do; GiftPocket has helped a ton! Also, the management team is super receptive to feedback and is always willing listen. I can’t wait to see where this app is headed in the future, and I will definitely continue to use! GO BROOKIE ### 5/5 — best app ever *2022-08-02, version 2.7.0* i cannot imagine what i would do without giftpocket!! best way to make the most of your gift cards. makes my life so much easier, and i can put the money towards things i enjoy! ### 5/5 — Amazing!!! *2022-08-02, version 2.7.0* I love this app! Super easy to use and makes keeping track of my gift cards sm more convenient 🤩🤩🤩 ### 5/5 — My New Favorite App *2022-08-02, version 2.7.0* This app is amazing! I’m always losing my gift cards or forgetting my balance and with this app that never happens! Having everything in one place is a game changer for me. It helps me stay organized and not have too many cards in my wallet. I definitely recommend this app to all my friends and family! It’s just so convenient. ## Most critical reviews (10 lowest-rated) ### 1/5 — NOT WORTH IT *2024-01-27* I hate this app. I can’t even cash out, it just says my account is being verified but when I signed up it said my account was verified and I can’t at all get ahold of customer service. One of the worst apps. I also tried to log back in to my account and it said my number was not associated with an account. So dumb. DONT DOWNLOAD IT ITS NOT WORTH IT AT ALL ### 1/5 — would leave 0 stars if possible *2023-12-09* i have a lot of GP points & am unable to use any of them. every time i try it says that i have exceeded the transaction limit (i’ve never made a transaction at all, so how’s this possible?) & to contact support. ZERO customer service help. they don’t respond to emails EVER. absolute waste of time. ### 1/5 — would leave 0 stars if possible *2023-07-31* i have a lot of GP points & am unable to use any of them. every time i try it says that i have exceeded the transaction limit (i’ve never made a transaction at all, so how’s this possible?) & to contact support. ZERO customer service help. they don’t respond to emails EVER. absolute waste of time. ### 1/5 — Our experience *2023-03-28* Customer service is awful. We had a $100 Gift Card to Sheetz. Given to use by Grady's Decision. Used $50 to get to the Pittsburgh Children's Hospital. Went to use the remaining $50. And Sheetz told use their was insufficient funds. Contacted customer service several times. No resolutions. Rep Brooke said she would check into. Never heard anything back. Horrible app. ### 1/5 — Scam *2023-02-13, version 3.1.0* Don’t even waste Your time ### 1/5 — Scam *2023-01-31, version 3.0.0* They disabled my account without explanation even though the whole process of account creation was legit. No response to my email. Horrible app / company. ### 1/5 — Idea is great, app is crap *2023-01-10, version 3.0.0* Great to have an app to store all the gift cards, signed up with difficulty, app didn’t load at all, UI is worst, tried to search for store and it didn’t work out after couple of hours my account was banned!!! Great, no idea what really is happening.. ### 1/5 — Terrible App *2023-01-09, version 3.0.0* My account was disabled for no apparent reason. I also used a referral code for a bonus and never received it. ### 1/5 — Garbage *2023-01-03, version 3.0.0* Been trying to sign in to no avail, tried to login with my phone number, email and Facebook. Nothing. According to the comments seems like customer service is pathetic and doesn’t help. So don’t download this app. ### 1/5 — App not good *2022-10-08, version 2.8.0* Twice now the app has locked down and I don’t have access to the gift cards that I have saved on it. Thank goodness I saved the gift cards! When I try to contact customer support, no response. Don’t risk saving gift cards you may never have access to again. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2022-11-03, version 2.9.0* Very easy to use and got a free gift card! ### 5/5 — Love this App! *2022-10-12, version 2.8.0* This app is the best!!! It’s so easy to use, and saves so much time rather than using a physical gift card. I would recommended this app to anyone, and it’s also great to use around the holidays because you can use it to buy things for your family and friends :) ### 5/5 — Digital Gift Cards! *2022-10-10, version 2.8.0* This app replaces my random box of gift cards I’ve been collecting over the years. It’s about time! ### 5/5 — Awesome! *2022-10-10, version 2.8.0* Great way to keep track of all your gift cards in one place so you don’t lose them ### 5/5 — Saved $85 with gift pocket app this is an amazing app *2022-10-10, version 2.8.0* I have been using Giftpocket for a month now and I have to say that I am never carrying physical gift cards around again. I got bunch on various store card on birthday - one was even for Burger King - who gives a BK card yikes. Gift pocket helped get through all those cards that I would have otherwise kept in kitchen drawer and lost. ### 5/5 — Super cool app. *2022-10-10, version 2.8.0* I love finding new brands this way. ### 5/5 — Best App So Convenient *2022-10-09, version 2.8.0* Best, so easy to use and have all of your gift cards in one place! ### 5/5 — Love GiftPocket *2022-10-09, version 2.8.0* Love this app and how useful it is ### 5/5 — Incredible, don’t know what I used to do before *2022-10-08, version 2.8.0* I LOVE GiftPocket. Every holiday season I had a pile of gift cards that I’d forget about never get to use. Now I don’t have to worry about that with GiftPocket. It’s so easy to use! ### 5/5 — Meh *2022-09-29, version 2.8.0* What an “entrepreneur” I bet you money their mom came up with the idea and funded this --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*