# GIG Mobility — Your foremost mobility app. > Official app for booking and managing bus travel tickets and pickup services. (iPhone/iPad app by G.I.G MOBILITY LIMITED.) - Source: https://appshunter.io/ios/app/gig-mobility/id1154045195 (this page in markdown: same URL + `.md`) - Developer: [G.I.G MOBILITY LIMITED](https://appshunter.io/developer/1450382977) - Category: Travel, Utilities - Price: Free - Rating: 4.40/5 from 1,336 App Store ratings · 151 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 114 MB - Languages: American English - Released: 2017-05-17 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/gig-mobility/id1154045195/reviews.md ## What is GIG Mobility? The official mobile application of GIGM.com. This application is very simple and easy to use. You can book your bus travel ticket without boundaries. Accessible anytime anywhere. You can also track all your booking activities and get up to date information from the mobile application. Guess what's new? You can now subscribe for a pick up service right from your mobile app, by this we mean that you can save yourself the hassle of going to a GIGM terminal or shorten your travel time by opting to be picked up from any of our several pick up locations. Indeed, we are taking road transportation within Nigeria to another level. This application basically brings road transportation closer to you in a unique and convenient way. So what are you waiting for? Join the community of people, utilizing this application to solve road travel needs everyday. ## Key features - Book bus travel tickets - Track booking activities - Get up-to-date information - Subscribe for pickup service - Select pickup locations ## What do users think of GIG Mobility? Overall sentiment: neutral **Pros** - 🚀 Easy booking process - 👍 User-friendly app - 💡 Convenient features like pickup options - 🚀 Smooth and fast transactions - 👍 Reliable service - 👍 Good customer service **Cons** - 🐛 App crashes and bugs - 🕰️ Delayed departures and schedule changes - 🚌 Poor vehicle condition and maintenance - 💰 Overpriced services - 🤖 Unresponsive customer support - 🔒 Payment and login issues **Commonly reported bugs** - Login and password reset problems - Booking process failures - Wallet and payment integration issues **Most requested features** - Add more payment options - Improve booking history and trip tracking - Provide better communication on schedule changes - Enhance app stability and performance ## Recent user reviews (10 of 151) All indexed reviews: https://appshunter.io/ios/app/gig-mobility/id1154045195/reviews.md ### 1/5 — URGENT COMPLAINT – IMMEDIATE ACTION REQUIRED *2026-02-21, version 5.2.6* Hello GigM Support, This is a formal escalation. Your mobile app and website are both malfunctioning, preventing me from accessing my wallet balance to book my trip for tomorrow (Sunday). • On the mobile app, the booking process freezes at the “Are you booking for yourself?” stage. • On the website (Google Chrome), the “Pay with Wallet” option does not appear at all. Because of this, I am completely locked out of my own money and unable to book. This is unacceptable. I have an important exam on Monday by 9 AM, and there are no trips on Mondays, meaning tomorrow is my only chance to travel. I demand immediate resolution by either: 1. Restoring my wallet access, 2. Issuing an immediate refund to my bank, or 3. Manually booking my trip from your end using my wallet balance. This must be resolved URGENTLY today. I expect immediate action, not automated responses. ### 1/5 — Bad Service *2025-11-15, version 5.2.4* The most useless transport company in Nigeria, how can they reschedule the time of travel without notifying us then getting to the park saying the bus has left. ### 1/5 — Poor service *2025-10-18, version 5.2.4* Dropped passenger at a different station, hours away from desired destination. No refund, no explanation. Request for extra fee at the park from passengers. ### 1/5 — Goood *2025-07-04, version 5.1.7* bb ### 1/5 — App is trash *2025-06-20, version 5.1.7* I couldn’t log in I could book ### 1/5 — Delay *2025-06-13, version 5.1.7* Sent money to the app and still haven’t seen it ### 1/5 — GIG *2025-04-02, version 5.1.6* Poor delivery. I booked for a one way trip to Lagos(Iyana Ipaja) but I was stopped at Ore and was made to wait for another 1hr before another bus could pick me ### 5/5 — My review *2025-02-22* I’ve used many but this is on another level Very easy to understand unlike many others the booking process is built to give ease to its users I highly recommend ### 5/5 — Best platform ever *2025-02-22, version 5.1.5* This app is very reliable, efficient, easy to access and works perfectly ### 4/5 — Bookings *2025-02-21, version 5.1.5* Really obsessed with GiG Mobility. Made planning my last trip so much easier. Booked my rides in seconds and loved the price. Definitely using again ## Frequently asked questions about GIG Mobility ### What does the GIG Mobility app do? The GIG Mobility app is the official mobile application for GIGM.com. It allows users to book bus travel tickets, track their booking activities, and receive up-to-date information about their travel plans. It also offers a convenient pickup service subscription. ### How can I book a bus ticket with the app? You can book your bus travel ticket directly through the app without any boundaries. The application is designed to be simple and easy to use, allowing you to book anytime and anywhere. ### What is the pickup service? The pickup service allows you to subscribe for a ride directly from the mobile app. This means you can save yourself the hassle of going to a GIGM terminal or shorten your travel time by opting to be picked up from one of their designated pickup locations. ### Is the GIG Mobility app free to use? Yes, the GIG Mobility app is free to download and use. There are no charges for booking tickets or using the pickup service subscription feature through the app. ### Who is this app for? This app is for anyone who needs to travel by bus within Nigeria and is looking for a convenient, accessible, and modern way to manage their road transportation needs. It's particularly useful for those who want to avoid the traditional terminal experience and opt for pickup services. ## Version history (last 5 releases) ### 5.3.3 — 2026-08-12 Enjoy New Features and an Even Better GIGM Experience We’re rolling out a new update focused on giving you more payment options, a smoother booking experience, and improved reliability across the GIGM app. What’s New in This Release - ALAT Pay Enjoy greater flexibility when making payments with the introduction of ALAT Pay as an additional payment option. - Customer Feedback We’ve made it easier to share your experience with us. Customers can now provide feedback directly through the app, helping us continuously improve our products and services. - Insurance Customers can now access travel insurance during the booking process, providing added protection and peace of mind when travelling with GIGM. We’re continuously improving the GIGM experience to make every journey easier, safer, and more convenient. Thank you for choosing GIGM. ### 5.3.2 — 2026-06-30 Enjoy New Features and an Even Better Experience We’re rolling out a new update focused on giving you more flexibility, improved booking options, and a smoother travel experience across the GIGM ecosystem. What is new in this release •⁠ ⁠Book on Hold for Flights: Secure your preferred flight temporarily before completing payment, giving you more time and flexibility to confirm your travel plans. •⁠ ⁠Loyalty Update: Enjoy an improved loyalty experience with better access to rewards, points, perks, and benefits as you continue to travel with GIGM. •⁠ ⁠Night Trip for Bus Booking: Customers can now access night trip options when booking bus travel, giving more flexibility for convenient travel times. •⁠ ⁠HireX Updates: HireX now supports more flexible booking options, including daily bookings, 12 hour bookings, half day bookings, 24 hour bookings, and applicable sleepover fees for extended hire needs. We’re continuously building to serve you better. Thank you for choosing GIGM. ### 5.3.1 — 2026-06-29 Enjoy New Features and an Even Better Experience We’re rolling out a new update focused on giving you more flexibility, improved booking options, and a smoother travel experience across the GIGM ecosystem. What is new in this release •⁠ ⁠Book on Hold for Flights: Secure your preferred flight temporarily before completing payment, giving you more time and flexibility to confirm your travel plans. •⁠ ⁠Loyalty Update: Enjoy an improved loyalty experience with better access to rewards, points, perks, and benefits as you continue to travel with GIGM. •⁠ ⁠Night Trip for Bus Booking: Customers can now access night trip options when booking bus travel, giving more flexibility for convenient travel times. •⁠ ⁠HireX Updates: HireX now supports more flexible booking options, including daily bookings, 12 hour bookings, half day bookings, 24 hour bookings, and applicable sleepover fees for extended hire needs. We’re continuously building to serve you better. Thank you for choosing GIGM. ### 5.3.0 — 2026-04-24 Enjoy New Features and an Even Better Experience We’re rolling out a major update focused on giving you more flexibility, smarter tools, and a richer travel experience across GIGM ecosystem. What is new in this release • Dashboard Redesign: A cleaner, more modern interface that makes navigation faster and an easier access to all of our products • Loyalty Program: Get rewarded for every trip with points, perks, and exclusive benefits as you travel more • Flight Booking: Book both local and international flights seamlessly, all within the GIGM app • HireX: Access premium car hire services with a fleet of high end vehicles for business, events, or personal trips • PASS by GIGM: Explore curated travel experiences, tours, and destinations with a personalized discovery platform built for your perfect getaway • Chatbot: Get instant support with our AI Booking Assistant. Book trips, manage bookings, find terminals, or get help in seconds right inside the app We’re continuously building to serve you better. Thank you for choosing GIGM. ### 5.2.9 — 2026-04-22 Enjoy New Features and an Even Better Experience We’re rolling out a major update focused on giving you more flexibility, smarter tools, and a richer travel experience across GIGM ecosystem. What is new in this release • Dashboard Redesign: A cleaner, more modern interface that makes navigation faster and an easier access to all of our products • Loyalty Program: Get rewarded for every trip with points, perks, and exclusive benefits as you travel more • Flight Booking: Book both local and international flights seamlessly, all within the GIGM app • HireX: Access premium car hire services with a fleet of high end vehicles for business, events, or personal trips • PASS by GIGM: Explore curated travel experiences, tours, and destinations with a personalized discovery platform built for your perfect getaway • Chatbot: Get instant support with our AI Booking Assistant. Book trips, manage bookings, find terminals, or get help in seconds right inside the app We’re continuously building to serve you better. Thank you for choosing GIGM. ## Apps similar to GIG Mobility | App | Rating | Price | Category | | --- | --- | --- | --- | | [Glee Transport](https://appshunter.io/ios/app/glee-transport/id6749015795) | — | Free | Travel | | [Cabvibe-Driver](https://appshunter.io/ios/app/cabvibe-driver/id6469431628) | — | Free | Travel | | [Fly Arik Air](https://appshunter.io/ios/app/fly-arik-air/id1391645935) | 2.3 (6) | Free | Travel | | [Libmot Mobile App](https://appshunter.io/ios/app/libmot-mobile-app/id1587324071) | 1.9 (10) | Free | Travel | | [Ibom Air](https://appshunter.io/ios/app/ibom-air/id6743431782) | 2.3 (3) | Free | Travel | | [Shuttlers](https://appshunter.io/ios/app/shuttlers/id1532662341) | 4.7 (393) | Free | Travel | ## More apps by G.I.G MOBILITY LIMITED - [Danfo](https://appshunter.io/ios/app/danfo/id1517216337) - [GIGM EP](https://appshunter.io/ios/app/gigm-ep/id1553026252) - [GIGM Corporate](https://appshunter.io/ios/app/gigm-corporate/id1612596202) - [GIGM Ambassador](https://appshunter.io/ios/app/gigm-ambassador/id1658476213) - [GIGM Captain](https://appshunter.io/ios/app/gigm-captain/id6503917190) All apps by G.I.G MOBILITY LIMITED: https://appshunter.io/developer/1450382977 ## Related topics [transportation gig](https://appshunter.io/ios/topics/transportation-gig) · [gig logistics](https://appshunter.io/ios/topics/gig-logistics) · [gig logistics mobile](https://appshunter.io/ios/topics/gig-logistics-mobile) · [guo logistics](https://appshunter.io/ios/topics/guo-logistics) · [guo transport](https://appshunter.io/ios/topics/guo-transport) · [guo](https://appshunter.io/ios/topics/guo) · [libmot mobile app](https://appshunter.io/ios/topics/libmot-mobile-app) · [g12 lite mobility](https://appshunter.io/ios/topics/g12-lite-mobility) · [giggo](https://appshunter.io/ios/topics/giggo) · [g12 mobility enterprise](https://appshunter.io/ios/topics/g12-mobility-enterprise) · [g4s mobility](https://appshunter.io/ios/topics/g4s-mobility) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*