# GigSmart Get Workers — user reviews > 39 indexed App Store user reviews of GigSmart Get Workers by GigSmart Inc, rated 4.70/5 from 469 ratings. - Source: https://appshunter.io/ios/app/gigsmart-get-workers/id1321638274/reviews - App overview in markdown: https://appshunter.io/ios/app/gigsmart-get-workers/id1321638274.md - Rating breakdown: 5★ 417 · 4★ 19 · 3★ 6 · 2★ 4 · 1★ 23 ## What do users think of GigSmart Get Workers? Overall sentiment: mixed **Pros** - 🚀 Quick and easy worker hiring process - 👍 User-friendly and intuitive interface - ⭐ Access to qualified workers with ratings and reviews - 📞 Excellent customer service and account support - 🔍 Background checks available for workers - 📈 Scalable solution for growing staffing needs - ⚡ Fast applicant response times - 🎯 Better alternative to traditional temp agencies - 🤝 Ability to rehire reliable workers repeatedly **Cons** - 🐛 Application crashes during use - ❌ High no-show rates from workers - 💰 High fees (25% employer charge + 10% worker charge) - 😤 Auto-hire feature forces unwanted worker selection - 📋 Limited worker profile information available - 📞 Excessive phone calls and emails from platform - 🔒 Inconsistent background check enforcement - ⏱️ Requires advance scheduling (2+ days recommended) - 💳 Charged for no-show gigs with difficult refund process - 👥 High account manager turnover **Commonly reported bugs** - Application crashes while in use - Auto-hire repeatedly selects same workers without user control - Robocalling despite Do Not Call registry - Email bombardment with no unsubscribe option - Software bugs in platform (though support resolves them) **Most requested features** - Ability to pre-select workers before posting gigs - More detailed worker profile information - Better communication/response options for worker bids - Improved no-show prevention mechanisms - Email unsubscribe functionality - Option to disable auto-hire feature ## Newest reviews (13 of 39) ### 3/5 — Decent… *2025-07-14* Application crashes while using, forces auto hire in order to post gig. Hires individuals repeatedly without letting me pre-select them. Having to cancel the worker to put someone else in slot is very annoying. The profile information available is very limited for the Workers. Only about 50% of people I contacted in reference to a bid they placed responded back. Fee/rate is a little hirer than service provided. ### 5/5 — Easy and Relax. *2022-10-23, version 1.457.0* We appreciate your fast respond and look forward to work with GigSmart. Thanks to the Team of GigSmart. ### 5/5 — Helpful *2022-09-22, version 1.456.0* It has keep the business going and I really appreciate that ### 5/5 — My Shift worker was a 10 *2022-07-30* I worked with Lucinda and she represented my brand very well. She was very friendly to the customers, she was open to working in other areas of our business and when it was time for closing she helped breakdown the tent and loaded up the truck with ease, excellent worker. ### 5/5 — Great app *2022-06-22, version 1.437.0* Great software and service ### 5/5 — Game changer! *2022-06-15* Temp labor has changed - and this app is the new face! Great account management, user friendly interface, and concessions for the employer. Great app! Really glad we found it! ### 4/5 — Finding Temp workers *2022-05-16* We have been able to successfully fill most of our shifts with some great people. Love that GigSmart takes people off platform for no call/no show. Great response to calls. ### 5/5 — Incredibly Helpful Service for Our Business *2021-12-07* I own and operate a digital marketing company and we often need to find temporary help in specific local areas. Other job boards and services weren’t really cutting it for the type of gig workers we needed to find. GigSmart is the perfect solution to this problem we were facing. Not only is the platform great but the customer service has been exceptional (Mike F for employee of the year!). ### 5/5 — Great App *2021-10-16, version 1.385.0* Easy to use and helps my business get some much needed help. ### 5/5 — Owner *2021-09-09, version 1.382.0* The Very Best Gig App Ever!!! ### 5/5 — Awesome customer service! *2021-09-05* I have never used an app or similar type of software with such amazing customer service! Thank truly feel like I have an extension to my team and we are all working together. Right after I signed up a REAL person called and texted me to see if she could help with my gig and it was so easy to work with her. She helped me with my gig numerous times and made my gig work without a hitch! ### 5/5 — Very easy n helpful *2021-01-27, version 1.346.0* Used the app for the first time and it was easy to navigate. I also was able to source a great candidate for my project. All n all excellent. ### 5/5 — So simple and so helpful *2020-11-30* I used this app to find someone to plant two shrubs in my front yard, and it couldn’t have been any easier. The worker was awesome and I was able to take care of my request in a matter of days. Highly recommend. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible experience *2026-05-14, version 4.18.0* They sent a literal Crackhead to my jobsite. No customer service so I can’t reach out. This person was unqualified and ended up costing me triple what he was supposed to be paid and he was sent home. ### 1/5 — Terrible would be putting it nice *2023-01-08, version 1.463.0* 3 separate events 3 different gig workers were no shows. I even was charged $100 for one of the gigs that never showed. I wish they would stop calling me acting like they know what they are doing. Stay away stay far far away ### 1/5 — Great Idea Terrible Implementation 2 year review *2022-06-29* Don’t waste your time better yet your money I have attempted to use this service over the last two years no less then 20 times in multiple cities (New York, Philadelphia,Wilmington De, the entire state of New Jersey) we either get slow moving drug using (while on site) workers or no people available or the worst yet no shows after they committed to the gig. Once a worker accepts the gig you automatically get charged when the worker doesn’t show up which is 80% of the time you have to wait and request a refund it’s ridiculous. This service has potential but right now with my two years of trial and error I would advise if your looking for workers from another source. Jim from Gigsmart is awesome and very helpful but at the end of the day it’s not the corporate people that create the problem here I t here it’s the product it just doesn’t work ### 1/5 — Not here to help *2022-06-23, version 1.437.0* This company has hiked rates for themselves charging 25% to business for hires as well as 10% to workers. This is 35% of dead labor expense. Like any other tech company, they have high turnover rates. I have had over 10 different account managers over the past year of working with them. They are not worth the money! ### 1/5 — Didn’t get any applicants *2022-06-16, version 1.435.0* The platform is not big enough. I spent $300 and didn’t get a single applicant. ### 1/5 — They do not vet workers *2022-06-05* Be wary, they do not do background checks on their workers. I had been using the service for some time. We hired a new worker for two days of work, the first to meet him and brief him on the position . The second for the actual work. That worker within their first hour, stole thousands of dollars from us, a check book, cash, phone and more. When we went to gig smart for support the associate told us “ We should have done a background check”. You’ll do better off hiring from Craigslist. ### 1/5 — Not Helpful. *2021-07-12, version 1.358.0* This app is not helpful at all, wouldn’t waste your time with it. ### 1/5 — Not worth the time to download *2020-07-30, version 1.320.0* Unless you’re looking for a gig comparable to washing dishes or pulling weeds ### 1/5 — 1/5 customer service 3/5 app functionality *2020-03-25* Used the app for roughly a month to find temp workers for multiple companies I own. A lot of speculation, and not a lot of communication from management team. Each one of our businesses are rated 4.8 stars or higher. We expect the same great customer service and definitely did not receive that at all. Probably would not recommend. ### 1/5 — Endless emails *2019-12-11, version 1.192.0* I’m sure it’s useful for some but not most, they bombard my email and I can’t unsubscribe ## Most praised reviews (10 highest-rated) ### 5/5 — GigSmart easy to use *2026-07-31* GigSmart is a fantastic platform. Easy to use Easy to add and easy to edit time cards. The best thing they offer is when someone doesn’t show up they automatically assign another person ### 5/5 — Travis Davis *2024-10-03, version 3.105.0* Awesome and convenient platform ### 5/5 — Easy to use *2024-08-04* This is the best form of obtaining temp staffing I have found as of yet. By far better than Instawork or some of the others. Love that we can review the staff and see who has a five star review and such. ### 5/5 — Beats temp agencies *2024-06-29, version 3.100.0* Quick and easy app to find workers fast. ### 5/5 — Excellent! *2024-05-10, version 3.98.0* A great app to hire workers to do projects and odd jobs. Many qualified applicants and the worker I hired was exceptional! ### 5/5 — First experience was great! *2024-03-09* Was nervous about hiring a gig worker. Loved that there was a background check, an account rep called to help us through the process and we got a fantastic worker who really helped my business today. I hope this wasn’t a fluke- I will definitely use the service again. ### 5/5 — Amazing! *2024-02-12* I’ve been using GigSmart for a long time and I love it. They have hundreds of great workers ready at any given time (it’s best to schedule 2 days in advance). Perfect to scale up. You can start with one employee and build up to 20+. Very easily. I definitely recommend it to other business owners very often in my day to day. ### 5/5 — Gigsmart is fantastic! *2024-01-19* Running a business where you need help sometimes is tough. You don’t have enough for part time or full time work but yet you need good people…enter Gigsmart. Most workers we have hired for jobs end up being hired over and over with few exceptions. The software has some bugs but the support staff is great and it’s always resolved. I’d recommend Gigsmart for event staff to everyone! ### 5/5 — Simply Great *2022-12-22, version 1.462.0* Works great for our shipping project! ### 5/5 — 5 Star *2022-12-20* Wish I found them earlier. For someone that has been using Taskrabbit and Roadie for about 4 years, I chanced on this app and it blew me away. Light speed customer service. Got lots of applications in a very short time, compared to other platforms you have to wait forever. There is a 25% or $25 minimum charge on your final bill that I know might put some of but if you want value for money, then this is so worth it. Thanks Matt for taking time to take me through the already straight forward easy to use platform. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*