# Gilbert Utilities

> Utility bill payment and account management for Gilbert residents. (iPhone/iPad app by Paymentus Corporation.)

- Source: https://appshunter.io/ios/app/gilbert-utilities/id1435342196 (this page in markdown: same URL + `.md`)
- Developer: [Paymentus Corporation](https://appshunter.io/developer/779712427)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 150 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 25 MB
- Languages: American English, French (France)
- Released: 2018-09-12
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gilbert-utilities/id1435342196/reviews.md

## What is Gilbert Utilities?

This is for Town of Gilbert Utilities customers to make payments. This application is created by Paymentus Corporation for customers to enroll and pay bills from an iOS device.

## Key features

- Make utility payments
- Enroll in services
- Manage bills
- iOS device compatibility

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/gilbert-utilities/id1435342196/reviews.md

### 2/5 — Needs a fix ASAP!

*2025-08-23*

Since the town moved to a new payment system, this app doesn’t work. I can log into the payment website in Safari without any issues but not into the app (tells me I have incorrect password/username). Needs a fix ASAP.

### 1/5 — City of Gilbert

*2025-07-29*

Horrible

### 1/5 — Nothing works

*2025-07-10*

They increase prices and yet nothing works. Not the app or the website. Zero stars. It has been such a mess.

### 1/5 — Nothing works

*2025-07-06*

They increase the prices and yet nothing. So freaking annoying. This whole system is a mess.

### 1/5 — Nothing works!

*2025-07-03*

Nothing works. I tried the new site & I can’t get my balance or even talk with someone since you changed all the numbers for our accounts. I can’t pay if you don’t allow me to know my balance. I thought the mobile was being updated & not to the old school website method. You need younger development leaders who can connect the app to the website. This is a poor implementation & Ive implemented apps for banks. Reinstate the old & don’t put people through this stress during a holiday.

### 5/5 — App rating

*2025-06-12*

App is easily understood and easy to use.

### 5/5 — Good

*2025-05-15*

Rick

### 5/5 — Easy to pay bill

*2025-04-09*

The only thing I would change is an option to view total owed and what is past due together on one screen otherwise it’s great all and user friendly

### 5/5 — Simplicity

*2025-03-22*

Very easy to use and convenient

### 5/5 — Quick and efficient

*2025-03-13*

A lot better than using the website. Extremely efferent.

## Frequently asked questions about Gilbert Utilities

### What can I do with this app?

This application allows Town of Gilbert Utilities customers to enroll in services and make payments for their utility bills. You can manage your account and pay bills conveniently from your iOS device.

### Is this app free to use?

Yes, the application is free to download and use. There are no associated costs for using the app itself to manage your utility services and payments.

### Who is this app for?

This app is specifically designed for customers of the Town of Gilbert Utilities. It provides a dedicated platform for them to manage their accounts and process payments.

### What devices is this app compatible with?

The application is created for customers to use from an iOS device. This means it is compatible with iPhones and iPads.

## Version history (last 5 releases)

### 2.2.3 — 2025-03-05

1. Minor Bug Fixes

### 2.2.2 — 2024-11-25

1. Performance Improvements
2. Minor Bug fixes

### 2.2.1 — 2024-06-27

1. Minor Bug fixes

### 2.2.0 — 2024-03-11

1. Performance improvements
2. Minor bug fixes

### 2.1.0 — 2023-07-26

1. Supports iOS13 and above.
2. Minor Bug fixes
3. Performance Improvements

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## More apps by Paymentus Corporation

- [CNCW](https://appshunter.io/ios/app/cncw/id779712424)
- [Pace Water](https://appshunter.io/ios/app/pace-water/id977649326)
- [GEUS](https://appshunter.io/ios/app/geus/id1002002221)
- [GO Madisonville Payments](https://appshunter.io/ios/app/go-madisonville-payments/id1024095181)
- [BRMEMC](https://appshunter.io/ios/app/brmemc/id1060242051)
- [Turner Acceptance](https://appshunter.io/ios/app/turner-acceptance/id1061724115)

All apps by Paymentus Corporation: https://appshunter.io/developer/779712427

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*