# Ginko VéloCité > Mobile application for bike sharing services, offering station finding and bike rental. (iPhone/iPad app by JCDecaux.) - Source: https://appshunter.io/ios/app/ginko-velocite/id6448721385 (this page in markdown: same URL + `.md`) - Developer: [JCDecaux](https://appshunter.io/developer/333176110) - Category: Travel - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 88 MB - Languages: American English, French (France) - Released: 2023-05-15 - Data updated: 2026-08-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ginko-velocite/id6448721385/reviews.md ## What is Ginko VéloCité? Download the Ginko VéloCité app to enjoy a brand new bike sharing experience. Access the 200 Ginko VéloCité and ride in complete freedom! Riding a bike has never been so simple Open the app and activate the geoloc service to find the nearest station with available bikes. When close to the station, press "release a Ginko VéloCité" and pick yours! At the end of your trip you receive a notification on your mobile, which confirms that your bike has been properly returned and allows you rating your bike. For a trip, a day or a year, with our without electric assistance: find the subscription that suits you! The app offres you to chose between different plans depending on your needs. Your credit card payments are secured. One account, several users You can borrow up to 5 Ginko VéloCité simultaneously to discover the service with friends or family. Wether you already are a Ginko VéloCité subscriber or not, you can buy up to 5 short-term plans with the same account. News Keep in touch with Ginko VéloCité: latest innovations, temporary stations closures, tips and best practices... for more ampowerment and more fun with Ginko VéloCité! Pedal and earn loyalty points Thanks to the loyalty program, earn points for each new action in favor of the service and benefit from exclusive advantages : additional free travel time, free short term ticket... Consult the list of your past subscriptions and trips, as well as your statistics (CO2 saved, covered distance, etc...) Easily find all the answers to your questions On your own thanks to the dedicated selfcare module available on the app, or by contacting our support team. ## Key features - Find nearest stations with available bikes - Release and rent a bike - Manage subscriptions and plans - Loyalty program with points and rewards - Track trip history and statistics - Borrow multiple bikes with one account ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/ginko-velocite/id6448721385/reviews.md ### 1/5 — Very bad *2026-04-26* Doesnt Work well ### 2/5 — Pas de vélo *2026-04-02* Ça vous embêterais de payer un abonnement pour vélo mécanique mais qu’à chaque arrêt il ne reste que des vélos électriques ? Alors vous allez être embêté très régulièrement. Le vélo mécanique est plus rare qu’une scar légendaire. ### 3/5 — Vélo revisé ? *2026-03-03* Malgré sa révision, le vélo fonctionnait mais avec un grincement permanent… ### 2/5 — Bug *2025-10-01* Bug sur l’appli depuis la mise à jour du 30/09 : on ne peut plus noter les vélos …. ### 1/5 — Toujours des bugs *2025-09-26* J’ai commencé à utiliser l’appli il y a plusieurs mois et elle bug constamment. Une fois sur deux il est impossible de libérer un vélo sans aucune explication c’est simplement l’application qui fonctionne pas. ### 1/5 — UX design ?!? *2025-09-13* Ne fonctionne pas, impossible de payer, interface incompréhensible. Bref on dirait un cas d’école d’app à refaire. Rarement vu quelque chose d’aussi mauvais… oui je rage mais passer 15min pour comprendre l’application et me taper des pages error 404 ou payement interrompu ça va à l’encontre même du principe de prendre un vélo. ### 1/5 — Problèmes récurrents *2025-07-30* Problème récurrents avec l’application qui se déconnecte, ne fait pas la transmission avec le point d’attache ### 1/5 — Sur facturation *2025-07-02* Mauvais service client ! J’ai été facturé au delà du total de ce que j’ai consommé et quand j’ai appelé pour demander des explications, une dame au service client me parle avec mépris et m’a coupé l’appel sous le net. Pas du tout satisfait ! VÉLO BESANÇON ### 1/5 — Nouveaux vélos à fuire *2025-06-01* Depuis les nouveaux vélos, il est impossible de les utiliser comme il faut toute une journée, « une erreur s’est produite » ou alors des vélos démonté ou même des vélos inexistants qui apparaît sur les bornes… super pratique ### 1/5 — Où sont les points bonus ? *2025-03-04* Depuis plusieurs jours impossible de connaître le solde de ses points bonus. À se demander si le système de bonus existe toujours. Le service client au téléphone n’en sait rien. Qui peut nous répondre ? ## Frequently asked questions about Ginko VéloCité ### How do I find a bike with Ginko VéloCité? Activate the geoloc service in the app to find the nearest station with available bikes. Once you are close to the station, you can press "release a Ginko VéloCité" to pick your bike. ### Can I use Ginko VéloCité for multiple people? Yes, you can borrow up to 5 Ginko VéloCité bikes simultaneously with one account, allowing you to share the service with friends or family. ### What subscription options are available with Ginko VéloCité? Ginko VéloCité offers various subscription plans for trips, days, or years, with or without electric assistance, to suit your needs. Credit card payments are secured. ### Does Ginko VéloCité have a loyalty program? Yes, Ginko VéloCité has a loyalty program where you earn points for actions that favor the service. These points can be redeemed for exclusive advantages like additional free travel time or free short-term tickets. ### Can I see my past trips and statistics with Ginko VéloCité? Yes, you can consult the list of your past subscriptions and trips, as well as your statistics such as CO2 saved and distance covered, directly within the app. ### How often is Ginko VéloCité updated? The latest version of Ginko VéloCité is 3.5.3, last updated on June 23, 2026. Updates typically include innovations, information on station closures, and best practices. ### What devices support Ginko VéloCité? Ginko VéloCité is available for iPhone and iPod devices. The app is rated for ages 4 and up. ### How can I get help with Ginko VéloCité? You can find answers to your questions in the dedicated selfcare module within the app or by contacting the support team directly. ## Version history (last 5 releases) ### 3.5.3 — 2026-06-23 We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination. ### 3.5.1 — 2026-05-19 New: invite your friends along for a ride, even if you don’t have any loyalty points! Tap the “Invite a friend” button and follow the steps to buy one or more tickets without using your points. This new version also improves stability and includes a few bug fixes. ### 3.3.2 — 2026-03-11 We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination. ### 3.3.1 — 2026-01-07 We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination. ### 3.3.0 — 2025-09-30 We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination. ## Apps similar to Ginko VéloCité | App | Rating | Price | Category | | --- | --- | --- | --- | | [CTS Transports Strasbourg](https://appshunter.io/ios/app/cts-transports-strasbourg/id1241895758) | 4.5 (64) | Free | Travel | | [Mobigo Bourgogne-Franche-Comté](https://appshunter.io/ios/app/mobigo-bourgogne-franche-comte/id1127428347) | 4.3 (13) | Free | Travel | | [Ginko Mobilités](https://appshunter.io/ios/app/ginko-mobilites/id1399493025) | — | Free | Travel | | [Compte Mobilité m2A](https://appshunter.io/ios/app/compte-mobilite-m2a/id1228516259) | 5.0 (1) | Free | Travel | | [Taxi Besancon](https://appshunter.io/ios/app/taxi-besancon/id1129143986) | — | Free | Travel | | [Pony - Bike & Scooter Sharing](https://appshunter.io/ios/app/pony-bike-and-scooter-sharing/id1273866794) | 4.8 (422) | Free | Travel | ## More apps by JCDecaux - [AllBikesNow](https://appshunter.io/ios/app/allbikesnow/id333176106) - [Vélo’v officiel](https://appshunter.io/ios/app/velov-officiel/id1356108037) - [Sanitaires](https://appshunter.io/ios/app/sanitaires/id1364903594) - [Naolib vélo](https://appshunter.io/ios/app/naolib-velo/id1414197331) - [vel'OH! official](https://appshunter.io/ios/app/veloh-official/id1414204999) - [Villo! officiel](https://appshunter.io/ios/app/villo-officiel/id1461467617) All apps by JCDecaux: https://appshunter.io/developer/333176110 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*