# Ginos Pizza and Spaghetti — user reviews > 55 indexed App Store user reviews of Ginos Pizza and Spaghetti by Food Online Ordering Systems, rated 3.10/5 from 46 ratings. - Source: https://appshunter.io/ios/app/ginos-pizza-and-spaghetti/id1334133107/reviews - App overview in markdown: https://appshunter.io/ios/app/ginos-pizza-and-spaghetti/id1334133107.md - Rating breakdown: 5★ 22 · 4★ 0 · 3★ 3 · 2★ 4 · 1★ 17 ## What do users think of Ginos Pizza and Spaghetti? Overall sentiment: negative **Pros** - 👍 Easy to use - 😋 Delicious food taste - 🚀 Fast delivery - ✨ Good offers - 👍 User-friendly app - 💯 Great quality food - 👍 Smooth navigation - 👌 Good value for money **Cons** - 🔗 App is a redirect to website - 🚫 Cannot log into rewards - 🐛 Reward points not claimable - 🐛 Email verification not working - ❓ Confusing app purpose - ❌ Info not transferred to website - ❌ Login issues with Facebook/Google - 🚫 App doesn't work - 🐛 Cannot click anywhere - 🐛 Rewards screen unusable - 🐛 Ordering issues - 🐛 Cannot add toppings - 🐛 Address input issues - 🐛 Free delivery not working - 🐛 No order trace - 🐛 App is unusable **Commonly reported bugs** - Cannot claim loyalty points - Cannot log into rewards - Email verification link not received - App is a redirect to the website - Login with Facebook/Google fails - User info and points not transferred - App is unusable, cannot click anywhere - Rewards screen is unusable - Ordering issues within the app - Cannot add toppings correctly - Address input is problematic - Free delivery option does not work - No order trace functionality - App is generally unusable **Most requested features** - Fix reward points claiming - Fix email verification - Integrate ordering within the app - Allow login with Facebook/Google - Transfer user info and points to website - Improve app functionality - Add menu to the app - Allow tracing of orders - Fix free delivery option ## Newest reviews (19 of 55) ### 3/5 — Points *2022-12-12* This app is simple to use but it’s not really an app it’s more of a link but anyways that’s not my main problem…. The problem is the loyalty points I have 300 points and I want the free pizza but the problem is that it won’t let me click on it…It says to verify your email first to be able to claim something but when I push send me the verification it doesn’t go to my email so please fix that problem cause I really want to use my points ### 3/5 — App stinks I can’t use my reward points *2022-11-01* Can’t log into rewards ### 5/5 — Very pleasant *2021-08-27* Excellent and easy to install and use. ### 5/5 — Very pleasant *2021-08-26, version 4.0.55* good quality of food taste of pizza and even the salad fresh and chicken is good texture juicy and nice ### 5/5 — 5 stars *2021-08-26, version 4.0.55* Very good service and very good pizza. I prefer pappa John's over all other pizza brands in USA ### 5/5 — There will be no complaints from me about it *2021-08-21, version 4.0.55* I love papa John's pizza...mu evry weekend meal is papa Johns pizza.. because I loved the qullity nd dilevery service is very fast ### 5/5 — Such a great one. *2021-08-21, version 4.0.55* Good app and good pizza. Keep it up ### 5/5 — Thumbs up!! *2021-08-21, version 4.0.55* Best pizza I like it, not oily like other brands and taste delicious. ### 5/5 — Awesome! *2021-08-21, version 4.0.55* Very fast delivery ### 5/5 — 5 stars for This app! *2021-08-21, version 4.0.55* Great pizza, good app ### 5/5 — Love This app! *2021-08-21, version 4.0.55* Great nice and clear app ### 5/5 — I would recomend to anyone. *2021-08-21, version 4.0.55* Great taste and fast delivery... ### 5/5 — It actually works *2021-08-21* Exceptional service, exceptional food, exceptional customer service. 5 star service. Keep it up, ### 5/5 — 5 stars for This app! *2021-08-20, version 4.0.55* Satisfying service..delivery.is always on given time. ### 5/5 — Love This app! *2021-08-20* Ginos Pizza and Spaghetti had always delivered tasty and fresg pizza which attracts customers. Specially there ranch sauce is mouth watering ### 5/5 — I would recomend to anyone. *2021-08-20* Nice pizza, soft bread, good quality and quantity...god bless u guys ### 5/5 — It actually works *2021-08-20, version 4.0.55* Amazing staff, with delicious taste and User friedly App. ### 5/5 — Best app! *2021-08-20* Best Tasty Pizza I ever had. The Offers and Reward points are mind blowing and Innovative. ### 5/5 — Try it now! *2021-08-20* The App service is very good. More like to Ginos Pizza and Spaghetti. ## Most critical reviews (10 lowest-rated) ### 1/5 — Why Bother *2020-09-27, version 4.0.55* App does not even have menu. Just contains links to website. Why Bother. ### 1/5 — Unusable app *2019-06-16, version 4.0.50* Order on the website ### 1/5 — App doesn't work *2019-06-16* Can't click anywhere within the app to select anything. The rewards screen is. Unusable. I'd uninstall it. But they MIGHT update it some day and fix it. Probably not though. One of my friends did get it to work one night at the beckley location and the workers at the restaurant gave him a blank stare when he came to get the pizza for his kids. "OH online order?? It's goin in the oven now". An hour after he ordered it. Like they had no idea it exists. Maybe they aren't ready for this wizardry yet. **Developer response:** Thank you for the feedback. Please update your app to the latest version. ### 1/5 — App is unusable *2019-06-08, version 4.0.50* When you oress one are something else pops up. This app is unusable. ### 1/5 — Don’t waste your time *2019-06-02, version 4.0.50* The app is horrible, best to just use the website. ### 1/5 — App Doesn’t Work *2019-05-24* Downloaded, verified email, got my 100 reward points. Opened app to place order and doesn’t work. You try to type in your address and you have to touch at the top instead of in the box to get the cursor to appear. Went to specials and choose the one I wanted. Tried to add toppings and it would only give me space for two toppings. With all the money that the Grant family has you would think the app would work and the restaurants would be cleaner and up dated. **Developer response:** Thank you for letting us know. It looks like you tried to order our 2-Topping Special. Try the build your own pizzas for more pizza options! ### 1/5 — What’s the point? *2019-05-13, version 4.0.25* Why have an app if all does is directs you to the website...why did I waste my time on this app and why is it here to waste peoples time? ### 1/5 — App doesn’t work *2018-05-06, version 4.0.3* This app doesn’t work ### 2/5 — Useless *2022-04-08* As others have said this is a glorified redirect to their website and not a clean app that is needed and expected in 2022. Great food but pathetic and useless app. ### 2/5 — Why *2021-06-25* I’m just confused by the point of the app. I stopped using it a couple years ago because it just never worked. Tried it again recently and it at least let me click on stuff. However none of my info was transferred over to the website to order nor were any of my points added. The website gives the option to log into ur Ginos’s account with either Facebook or google but neither were allowed for me. Error message every time. Love the food and will always eat there but your website and app need some work. I just don’t understand it. ## Most praised reviews (10 highest-rated) ### 5/5 — Cool *2021-08-28, version 4.0.55* Great service I like this service ### 5/5 — Excellent *2021-08-28, version 4.0.55* very fast service and gives a true italian taste ### 5/5 — Convenient *2021-08-28* Using the app was so good and hassle free. I love using it 😍😍😍 ### 5/5 — Great app *2021-08-28, version 4.0.55* Nice and straightforward, well done! ### 5/5 — Good work *2021-08-28* Very useful! And very fast transaction! ### 5/5 — Very cool *2021-08-27* Love the app. It's so smooth and easy to use. ### 5/5 — Good idea *2021-08-27* Such a great app! The papapoints and the codes are really useful! ### 5/5 — Easy *2021-08-27* Very smooth, and good offers. ### 5/5 — Thank you so much! *2021-08-27* Lovely food and easy to use app. ### 5/5 — Thank you! *2021-08-27* It's really worth to pay ..great taste. My kids fevrouit spicy chicken ranch with extra ranch sauce n margarita. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*