Love23
This is such a fun game
Rae
Ten
Canada good
I like how you get to do whatever nails you want, but you have to pay to get more characters to do our nails
I love this game.
This game is the best .
Disappointed
My daughter has loved this game for a long time, and we’ve subscribed multiple times because she genuinely enjoys playing it. Unfortunately, the game stopped working, and I had to contact customer service for help.
It took two weeks before the issue was finally resolved, meaning my daughter lost two weeks of playing time. When I asked if anything could be done to make up for that lost time, I was told that I had only submitted the ticket the day before and that there had been no two-week delay. They completely dismissed the history of my previous attempts to get help instead of actually looking into it.
The game itself is great, but customer service was extremely disappointing. If you’re paying for a subscription, you should be able to expect timely support and for your concerns to be taken seriously. A joke.
It took two weeks before the issue was finally resolved, meaning my daughter lost two weeks of playing time. When I asked if anything could be done to make up for that lost time, I was told that I had only submitted the ticket the day before and that there had been no two-week delay. They completely dismissed the history of my previous attempts to get help instead of actually looking into it.
The game itself is great, but customer service was extremely disappointing. If you’re paying for a subscription, you should be able to expect timely support and for your concerns to be taken seriously. A joke.
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