# Gist Live Chat > Real-time customer communication and support inbox for businesses. (iPhone/iPad app by Raghavender Rao Jitta.) - Source: https://appshunter.io/ios/app/gist-live-chat/id1295111221 (this page in markdown: same URL + `.md`) - Developer: [Raghavender Rao Jitta](https://appshunter.io/developer/1291270867) - Category: Business, Productivity - Price: Free - Rating: 4.20/5 from 16 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 12.4 · 32 MB - Languages: American English - Released: 2017-10-13 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/gist-live-chat/id1295111221/reviews.md ## What is Gist Live Chat? Get access to Gist team inbox and talk to your visitors, leads and customers right from your iPhone. Gist Live Chat brings together all your sales, marketing, and customer support conversations to one place. Treat your customers well and make them feel appreciated with real-time conversations. Turn more visitors into leads by answering all of their questions on the spot. Gist is designed to feel simple and familiar to your customers. They can talk to you like friends and family. Your visitors and customers can have real, engaging conversations with your team no matter where they are - inside your app, on your website, or via email. Be in the conversation, even when you’re away from your desk with the Gist mobile app. The app is an easy way to: View and respond to all customer conversations Send engaging messages using emoji and GIFs View and change the status of conversations (open, snoozed, closed) ## Key features - Team inbox for all conversations - Real-time visitor and customer chat - Convert visitors into leads - Engaging messages with emoji/GIFs - Manage conversation status - Cross-platform communication ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/gist-live-chat/id1295111221/reviews.md ### 1/5 — Unforgivably buggy, not functional since iOS 15 *2021-10-08* This software is maybe at an alpha level of development. It was always quite buggy, but the mobile version stopped working altogether when iOS 15 came out. Their support is bad. I am not a motivated hater. I bent over backwards to try to make Gist work. It doesn’t though. ### 5/5 — Great app *2021-07-23* Great app ### 1/5 — Critical Issues, Unreliable Support Team *2020-07-20* No notifications on incoming chats, entire messages are deleted instead of being sent, and the app hangs up every other time I open it, forcing a hard restart of the app. We’ve been using Gist for about 6 months since moving from Intercom, hoping it’d be a cheaper but sufficient alternative. The desktop platform works as intended, but the mobile app does not. Our agents do most of their support from the mobile app, so it’s pretty important that it works well. I’ve been mentioning these issues to the Gist support and development team almost every week of these past 6 months, and I’ve been either ignored or given promises that they’ll be fixed “soon” in an upcoming update. The update either never comes or it doesn’t fix the problems I’ve been constantly mentioning. The most recent one was supposed to be two weeks ago and I’m still experiencing the same issues day in, day out, with no answers from Gist support. We have another team member experiencing the same exact issues on a different device, so the issue is not on our end. We never had these kinds of issues with the Intercom app. The Intercom app wasn’t perfect, but even the minor issues I expressed to their support team were addressed in a reasonable amount of time. I’ll be happy to update my review when these issues are fixed, but this is the consequence of ignoring several critical issues expressed by your customers that prevent them from providing effective support to their customers. We have a very high standard for delivering quality support, so it’s especially disappointing to see this kind of response from a team developing a support platform that’s supposed to compete with Intercom. ### 4/5 — A competition to Intercom - successful! *2020-05-21* The interface is designed in the same way as for intercom, the functions are also very similar and yet it is very unique. The prices are much better, the support is unfortunately a bit slow. But this support listens to the customers and is very friendly. Some functions are unfortunately missing, which are urgently needed (like team permissions). Overall a very good chat tool. ### 5/5 — Works great, connects me to web chat live *2019-08-17, version 2.3* The Gist app doesn’t have a lot of functionality but what it does works great for us. It connects me to those users who are chatting with bots on our site. This means I can engage users whenever I am free and this definitely increases conversions. Nobody wants to wait 24 hrs for a reply nowadays. ### 5/5 — Great live chat service for any website *2018-05-31, version 1.0.8* Simple to use live chat service with notifications going straight to your phone. Just add the live chat to your website and download this app to start using it. ### 1/5 — Just does not work at all *2017-12-22, version 1.0.1* Does not work ### 2/5 — Needs work... *2017-12-03, version 1.0* Switched to ConvertFox from Drift and the platform has a long way to go. Aesthetically, the whole platform is quite nice but UX-wise, it’s not great. The app is very limited. If you’re on the go, it doesn’t always meet basic requirements well enough. Sometimes messages don’t send, the message box is hidden and hard to find at first, and using the chat feature on a website is buggy / buttons don’t work. I was hoping to find a great alternative to Drift, but currently, it’s not. ## Frequently asked questions about Gist Live Chat ### What is Gist Live Chat? Gist Live Chat is a business application that consolidates all sales, marketing, and customer support conversations into one place. It allows businesses to communicate with visitors, leads, and customers in real-time through their website, app, or email. ### Is Gist Live Chat free to use? Yes, Gist Live Chat is available for free. The app has a 'Free' price point and does not indicate any in-app purchases or subscription requirements based on the provided data. ### Does Gist Live Chat have ads? No, Gist Live Chat is ad-free. The application data indicates that it does not contain advertisements, providing an uninterrupted user experience. ### What devices support Gist Live Chat? Gist Live Chat is designed for Apple devices, including iPhone, iPad, and iPod. It is available on these platforms to facilitate mobile access to customer conversations. ### How often is Gist Live Chat updated? Gist Live Chat was last updated on November 8, 2023, with version 3.3. This indicates a relatively recent update, suggesting ongoing development and maintenance. ### What is the user rating for Gist Live Chat? Gist Live Chat has a rating of 4.2 stars based on 16 ratings. This suggests a generally positive reception from its user base. ### Can I send engaging messages with Gist Live Chat? Yes, you can send engaging messages using emoji and GIFs within Gist Live Chat. This feature helps to make customer interactions more dynamic and personal. ### What age rating does Gist Live Chat have? Gist Live Chat has an age rating of 4+. This indicates that the content is suitable for children aged four and older, with no mature themes. ## Version history (last 5 releases) ### 3.3 — 2023-11-08 - Minor improvements and bug fixes ### 3.2 — 2023-10-26 - Minor improvements and bug fixes ### 3.1 — 2023-02-08 - Minor bug fixes and improvements ### 3.0 — 2021-10-20 - Issue fix - Socket change ### 2.9.2 — 2021-09-20 - Roles and permissions - Issue fix ## Apps similar to Gist Live Chat | App | Rating | Price | Category | | --- | --- | --- | --- | | [Juphy](https://appshunter.io/ios/app/juphy/id1584054589) | — | Free | Business | | [LiveSupporti](https://appshunter.io/ios/app/livesupporti/id957363647) | 1.5 (8) | Free | Business | | [Live Chat Software by ProProfs](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818) | 1.0 (1) | Free | Business | | [ThriveDesk](https://appshunter.io/ios/app/thrivedesk/id1612184462) | 3.0 (2) | Free | Business | | [Salesflare](https://appshunter.io/ios/app/salesflare/id1061142976) | 4.6 (9) | Free | Business | | [ChartMogul](https://appshunter.io/ios/app/chartmogul/id1530045068) | 2.2 (12) | Free | Business | ## Related topics [gist live chat](https://appshunter.io/ios/topics/gist-live-chat) · [gist](https://appshunter.io/ios/topics/gist) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*