# GIVA: Silver & Gold Jewellery — Online Fine Jewellery Shopping

> Online fine jewelry shopping app for modern silver and gold designs. (iPhone/iPad app by Indiejewel Fashions Private Limited.)

- Source: https://appshunter.io/ios/app/giva-silver-and-gold-jewellery/id1627169923 (this page in markdown: same URL + `.md`)
- Developer: [Indiejewel Fashions Private Limited](https://appshunter.io/developer/1627169925)
- Category: Shopping
- Price: Free
- Rating: 4.70/5 from 166 App Store ratings · 29 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 116 MB
- Languages: American English
- Released: 2022-06-30
- Data updated: 2026-08-24
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/giva-silver-and-gold-jewellery/id1627169923/reviews.md

## What is GIVA?

Discover over 3500 modern silver and pure gold jewellery designs to complement every look at GIVA’s Online Jewellery Shopping App.
Whether you are looking for the perfect gift for your mother’s birthday, for your anniversary, for your first date, for your girlfriend’s promotion, or if you simply want to surprise your husband, look no further!


Elegant bracelets, marvellous pendants, classy rings and chic earrings, we’ve got you covered with our wide variety of silver and gold jewellery collection! What’s more? You can save up to 50% just by browsing and buying on the go!
All your fashion accessory needs on a single jewellery app!
Wishlist your favourite jewellery designs and be notified about offers on them. Enjoy dropping hints about your favourite designs by sharing them with your special ones.
With GIVA you will be spoilt for choices in BIS-Hallmarked pure gold and diamond jewellery. Effortlessly pull off any chic looks


Why GIVA?

• 3500+ minimal elegant designs for today’s modern men & women
• Made of sterling 925 silver and safe to wear
• FREE Lifetime plating service for silver jewellery
• 15 Days No Questions asked, Easy Returns
• No shipping fee for Pan India orders
• 6 months warranty on all products
• Lifetime Exchange & Buyback on all Gold products
• BIS Hallmarked pure gold and 100% certified diamond jewellery

Fine Silver Jewellery For Everyday Wear
Buy jewellery online that is durable even for daily wear. Try our personalised jewellery as a memorable gifting option as well. We have cute designs that kids will love. They are safe for them to wear. Since most of our silver jewellery designs are gold plated and rose gold plated they are chic, versatile and suitable for all skin types.


Benefits of using the GIVA App

• GET FLAT 15% OFF on your first Silver Jewellery purchase from GIVA App!
• 40+ new jewellery designs launched every week on the GIVA App
• Exclusive discounts and offers on silver and gold jewellery
• 5% cashback on every order
• Surprise deals and flash sales
• Recharge your GIVA wallet and get upto 10% cashback!
• Earn rewards by completing your profile or simply browsing on the go
• Easily track and access your orders and invoices
• Express order delivery (for select pin codes)
• Pay UPI/cash delivery
• Shipping internationally to 20+ countries
• FREE shipping on all orders

Find gifts for everyone and for every occasion
Gifts for her - Silver Pendants, Silver Solitaire Rings, Statement Rings, Stackable Rings, Silver Earrings, Silver Bracelets, Elegant silver jewelry sets, etc
Gifts for him - Silver Men’s Pendants, Silver Men’s Rings, Silver Men’s Earrings, Silver  Men’s Bracelets, Silver Men’s Cufflinks, Men’s Kadas, etc
Gifts for friends - Silver Pendants, Silver Rings and Couple Rings, Silver Earrings, Silver Bracelets, Elegant Silver Jewelry sets, etc


Celebrate Every Season With GIVA


Buy gifts to impress on your romantic date with our Red Romance Collection. Select from our extensive range of gold plated or rose gold silver jewellery online to share your love. Be the best man or the cutest maid of honour with Vivaah Da Swag Collection; if you’re nature lover, buy bracelets online from our Bhumi Collection.
Love purple? Then pick from our Love in Paris Collection from your favourite app for pendants. Moreover, there are special days close to our hearts like mother’s day, that you can celebrate by buying gifts online for your mother or a young mother you know.
Install your favourite jewellery app today to GET FLAT 15% OFF on your first order!
We’d love your feedback!


Email: app_feedback@giva.co
Call us: +91-7829558887

## Key features

- 3500+ modern silver and gold jewelry designs
- BIS-Hallmarked pure gold and certified diamond jewelry
- FREE lifetime plating service for silver jewelry
- 15-day no-questions-asked returns
- Free Pan India shipping
- Exclusive app discounts and offers
- International shipping to 20+ countries

## Recent user reviews (10 of 29)

All indexed reviews: https://appshunter.io/ios/app/giva-silver-and-gold-jewellery/id1627169923/reviews.md

### 1/5 — Payment deducted, no order & misleading ai support.

*2026-07-08*

Extremely disappointing experience. I placed an order using a ₹750 coupon and 39 GIVA Coins, and ₹1,660 was successfully deducted from my account. However, my order was never created and never appeared in my order history. I contacted customer support, but instead of being connected to a human, I was repeatedly assisted by an AI chatbot that kept giving incorrect assurances. It told me that my payment had been cleared, the Durgapuri store had been notified, my order was ready for pickup, and that I wouldn’t have to pay anything. Based on those assurances, I travelled to the store, only to find that the staff had received no order, no notification, and no instructions from GIVA. I wasted my time, travel expenses, and several hours because of misleading information. Every time I contacted support, a new complaint ticket was created instead of resolving my existing one, and I kept being promised callbacks that never came. I finally reached a human agent, who simply informed me that my refund would be processed in 7–10 working days. While I appreciate the refund, it doesn’t make up for the poor customer support, the wasted time, or the inconvenience. I also lost my ₹750 coupon and 39 GIVA Coins due to an issue that wasn’t my fault. GIVA should improve its AI support and make it much easier to reach a real human when customers are facing payment or order issues. This experience has completely broken my trust in the app.

**Developer response:** Dear Customer, We deeply regret the less-than-ideal experience you encountered. We request that you share your details with us at escalations@giva.co. Rest assured that our dedicated team is contacting you to make things right

### 1/5 — Worst experience

*2026-06-22*

Worst place to shop not at all respectable and responsible team no resolution just delays and lack of customer service very disappointing u should better shut down all ur stores if u cannot handle the customers u have got no right to play with the money of customers . This is my final warning regarding my pending refund, which has still not been credited despite more than a month having passed since the refund was initiated.

Your complete lack of accountability, poor customer service, and failure to resolve this matter are unacceptable. I have repeatedly waited in good faith, but your company has failed to fulfill its obligation. At this point, I consider this conduct highly irresponsible and potentially deceptive toward customers.

If my refund is not processed immediately and a clear resolution is not provided within 48 hours, I will proceed with filing formal complaints with the Consumer Helpline, Consumer Commission, and the Cyber Crime/Police authorities for investigation of this matter. I will also share my experience publicly across consumer forums and social media platforms to ensure other customers are aware of how this issue has been handled.

I expect my refund to be credited without any further excuses or delays.

Consider this my final notice before escalation.

**Developer response:** Dear Customer, We deeply regret the less-than-ideal experience you encountered. We request that you share your details with us at escalations@giva.co. Rest assured that our dedicated team is contacting you to make things right

### 1/5 — Extremely Disappointing Experience with GIVA

*2026-05-30*

I ordered from GIVA because they advertised 120-minute delivery, but the entire experience turned out to be frustrating and misleading.

After placing and paying for my order, it was not delivered within the promised timeframe. When I contacted customer support, I received contradictory information. First, I was informed that the order had been processed for dispatch and could not be cancelled. Later, when I asked for tracking details, I was told that the order had not even been dispatched yet.

To make matters worse, the tracking information provided through Shiprocket showed inconsistencies, and the order could not be properly tracked using the details shared. Despite the order not being dispatched, GIVA refused to initiate an immediate refund and instead asked me to wait for delivery, reject the package, wait for it to be returned to origin (RTO), and then contact them again for a refund.

This process places all the inconvenience and risk on the customer, even though the company failed to fulfill its own delivery promise. I repeatedly requested a refund because I no longer trusted the process, but no satisfactory resolution was provided.

Promising 120-minute delivery, failing to dispatch the order on time, providing inconsistent updates, withholding refunds, and making customers chase support for a resolution is unacceptable.

I feel misled by the delivery promise and extremely dissatisfied with the overall customer service experience. Based on my experience, I would not recommend GIVA and will not be purchasing from them again.

**Developer response:** Dear Customer, We deeply regret the less-than-ideal experience you encountered. We request that you share your details with us at escalations@giva.co. Rest assured that our dedicated team is contacting you to make things right

### 1/5 — Worst store experience and worst customer care

*2026-02-23*

The worst experience ever
On 21st February, I called the nearby Giva store to inquire about lifetime plating. Since I didn’t know the details, I asked them to check the products I mentioned, and they told me that plating could be done either at the store or through the online process. On 22nd February, I went to the store with two products—a chain and a pair of earrings—for plating. After checking again, they informed me that plating could be done for the chain but not for the earrings. Since the warranty period for the earrings had not expired, I told them I would come back with the earrings once the warranty period was over. However, they refused and instead took the earrings, saying I would receive a refund. These details were never mentioned to me before. When I asked why, they said they were not aware of this policy and only realized it after checking. How can a salesperson not know the company’s policy rules? It feels unfair because after purchasing, it should be my choice whether to keep the product or not. How could they take the earrings without my consent? And they're not even following up to the requests ticket issue. The worst I'm telling you

**Developer response:** Dear Customer, We deeply regret the less-than-ideal experience you encountered. We request that you share your details with us at escalations@giva.co. Rest assured that our dedicated team is contacting you to make things right

### 1/5 — I strongly advise against purchasing from Giva.

*2026-01-19*

This is the first time in my entire life that I have felt compelled to write a review, which should indicate how disappointing this experience has been. I faced multiple instances where my payment was successfully debited, yet no order was placed. In an attempt to fix this, I purchased a gift card, which I am now unable to use at all due to the same recurring system failures. My money is effectively stuck with no product or confirmed order.

What is especially unacceptable is being asked to wait 7–10 days for a refund for money that did not result in any order. Waiting over a week for funds deducted purely due to system errors is deeply frustrating and unreasonable.

This experience has been handled extremely poorly. Until these issues are resolved and refunds are processed promptly, I cannot recommend Giva to anyone.

**Developer response:** Dear Customer, We deeply regret the less-than-ideal experience you encountered. We request that you share your details with us at escalations@giva.co. Rest assured that our dedicated team is contacting you to make things right.

### 1/5 — more like ghoo-va

*2025-12-24*

havent used an app more terrible

### 1/5 — Worst place to shop anything literally!!!!

*2025-12-15*

First of all my biggest mistake was to buy a ring and a pendant chain from giva. Its a gold plated chain and ring. I purchased it and the colour started to fade withing the same month the ring was looking like cheap ring we get from road vendors and i complained about it they said some products are faulty the colour should not fade this early and gave me the exchange option i went with the exchange and the 2nd ring started fading too till that time the return period was over and my money got completely waste!! And after some time i gave them the chain and ring for polishing as its lifetime free plating. They said you will get the product back within 21 days and now its been almost 2 months i visited the store twice they were like we haven’t received it yet wait for 4 5 days and its been 15 days past that i still havent got any call from them and plus the store representatives are way more than rude they dont even have proper answer and are not ready to accept their fault. They are like if you want your product back you should be the one begging to them. I am talking about the store located in xperia mall dombivali. Specially one guy is there he has some other kind of attitude as if he owns everything. Please dont ever buy anything from give never ever. I hope you wont be the one writing this long review in future after getting your money wasted at giva. I would suggest u all who are reading this please dont trust this brand.. or else you will end up like me.. its useless to spend this much money here..

**Developer response:** Dear Customer, We deeply regret the less-than-ideal experience you encountered. We request that you share your details with us at escalations@giva.co. Rest assured that our dedicated team is contacting you to make things right.

### 1/5 — Worst experience

*2025-10-28*

I had purchase an earring which was broken and immediately i request for return (believe me its not that easy - 15 mins of call, 4 emails and screenshot) ticket was raised but yet no response even after 4 days, today i tried reaching out their customer service and the guy made sure the exchange will be done in 24-48 hrs after multiple screenshot, link of new product i want to buy, tickets screenshots etc etc and just after call, i received an email that pick up is not possible as the address is undeliverable. Like is this an excuse?? A big brand with worst customer service! Is this what we trust you deliver?? I used gift giva to all my staffs in their birthday! Rs 1299 is not a big deal, cause i can’t go cheap like you. Keep that change. You lost your customer and i will make sure my friend and family shouldn’t buy from a fraud company.

### 1/5 — Worst service

*2025-10-01*

When I placed my recent order, the website clearly showed next-day delivery, which is why I proceeded. However, the order was not even shipped by the committed date, and it is now almost a week late. Even though I have now received a notification that it may be delivered today, that still does not address the problem.
This is not the first time I am experiencing this with GIVA. The same thing happened during my previous order as well — a delivery commitment was made and not honoured. At that time, I was assured it would not be repeated. Trusting that assurance, I ordered again — but this time, the experience has been even worse.
My expectation is simple:
If timely delivery cannot be ensured, such delivery commitments should not be displayed at the time of purchase. Jewellery is often bought for specific occasions, and such delays cause real inconvenience.

**Developer response:** Dear Customer, We deeply regret the less-than-ideal experience you encountered. We request that you share your details with us at escalations@giva.co. Rest assured that our dedicated team is contacting you to make things right.

### 1/5 — Disappointed with Giva – Repeated Issues with Delivery and Customer Service

*2025-07-06*

Disappointed with Giva – Repeated Issues with Delivery and Customer Service

This is the second time I’m facing the same issue with Giva. The first time, they delayed my order by a week, and then informed me that the product was out of stock and couldn’t be delivered. Unfortunately, I made the mistake of ordering from them again, and now the product is once again delayed.

Their website promises 2-day delivery, but in reality, they fail to fulfill that commitment. They do not deliver as promised. I value both my money and my time, and I feel disappointed by this experience.

The customer care service is also unhelpful—they simply say there’s nothing they can do. Overall, both the site and the service are poor and unreliable.

I did not check the reviews before placing my order, which I regret. If you're considering ordering from Giva, I strongly recommend reading customer reviews and carefully checking product quality first. Remember, silver is a valuable purchase, and it’s important to buy from a trustworthy seller.

Please think twice before ordering from this site. Choose a reliable vendor instead.

If there were an option to give a 0.1 rating, I would definitely give it.

**Developer response:** Dear Customer, We deeply regret the less-than-ideal experience you encountered. We request that you share your details with us at escalations@giva.co. Rest assured that our dedicated team is contacting you to make things right

## Frequently asked questions about GIVA

### What kind of jewelry can I find on the GIVA app?

The app offers over 3500 modern designs in sterling 925 silver and BIS-Hallmarked pure gold. You can find a wide variety of items including bracelets, pendants, rings, earrings, cufflinks, and more, suitable for men, women, and even kids.

### What are the benefits of buying jewelry from the GIVA app?

The app provides exclusive discounts like 15% off on your first silver jewelry purchase, 5% cashback on every order, and up to 10% cashback on GIVA wallet recharges. You also get access to new designs launched weekly, surprise deals, and flash sales.

### What is the return and warranty policy for jewelry purchased through the app?

GIVA offers a 15-day no-questions-asked easy return policy. All products come with a 6-month warranty, and there is a lifetime exchange and buyback option available for all gold products.

### Does the app offer international shipping?

Yes, the app facilitates international shipping to over 20 countries. Additionally, there is free shipping on all orders within India, and express order delivery is available for select pin codes.

### Are there any special services offered for silver jewelry?

For silver jewelry, GIVA provides a FREE lifetime plating service, ensuring your pieces remain looking their best. The silver jewelry is made of sterling 925 silver and is safe to wear, with many designs being gold or rose gold plated for added versatility.

## Version history (last 5 releases)

### 3.13 — 2026-08-19

We’ve made shopping with GIVA simpler in this update.

• GIVA Smart Purchase Plan — pay for 9 months and get the 10th instalment free, right from your Profile
• Home navigation refresh — quicker metal-type search and nearest-store details
• Order history upgrades — clearer status, tracking, and order details
• Cart & checkout — gift notes in a dedicated sheet, more reliable coupons, Cash on Delivery, and a smoother address confirmation
• Wallet recharge and personalised jewellery Buy Now work more reliably

Thank you for shopping with GIVA. We hope you love what’s next.

### 3.12 — 2026-07-27

What’s New

We’ve polished your GIVA shopping experience in this update.
• Catalogue refresh — smoother product browsing and image loading
• Product page upgrades — clearer delivery details, offers, and gift-wrap options
• Cart improvements — faster loading and a cleaner flow after placing an order
• Personalisation fix — Hindi text preview works correctly on custom pieces
• Stability and performance fixes throughout the app
Thank you for shopping with GIVA. We hope you love what’s next.

### 3.11 — 2026-07-13

What's New

• Enhanced cart and checkout experience for faster and more reliable shopping
• Improved performance and stability across the app
• Bug fixes and minor enhancements for a smoother experience

Update now to enjoy an even better GIVA shopping experience!

### 3.10 — 2026-06-09

Introducing Jewellery Exchange Festival
Some updates and improvements

### 3.9 — 2026-05-29

What’s New

• Introducing ONNME — explore our latest demi-fine jewellery collection
• Added support for GyFTR payments & gift vouchers
• Improved checkout and gifting experience
• Performance enhancements and bug fixes for a smoother shopping experience

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*