# GK One — user reviews

> 44 indexed App Store user reviews of GK One by GraceKennedy Financial Group Limited, rated 4.80/5 from 1,590 ratings.

- Source: https://appshunter.io/ios/app/gk-one/id1593938821/reviews
- App overview in markdown: https://appshunter.io/ios/app/gk-one/id1593938821.md
- Rating breakdown: 5★ 1,346 · 4★ 168 · 3★ 34 · 2★ 12 · 1★ 30

## What do users think of GK One?

Overall sentiment: positive

**Pros**

- 🚀 Quick and easy to use
- 👍 Hassle-free experience
- 👍 Straightforward process
- 👍 Convenient and efficient
- 👍 Saves time and no more long lines

**Cons**

- 🐛 Glitches and issues with app functionality
- 🐛 Inaccurate transaction tracking
- 🐛 Login issues requiring repeated sign-in
- 🐛 Issues with receiving money and updating information

**Commonly reported bugs**

- Transferred money disappearing
- App not working for a period of time

**Most requested features**

- Face ID login for faster access
- Increase transaction limits
- Add dark mode option
- Improve contact information editing

## Newest reviews (15 of 44)

### 5/5 — Face ID

*2025-10-23, version 1.21.0*

We need Face ID to login faster we hate to have to login every time.

### 5/5 — Easy to use

*2025-10-15, version 1.21.0*

Very eco friendly

### 5/5 — Fast

*2025-08-25, version 1.21.0*

Love this app

### 5/5 — Best around town

*2025-08-08, version 1.20.0*

Best around town

### 5/5 — The best option ever !!

*2025-08-08, version 1.20.0*

Makes my life easier ,hassle free no more long lines and I just lay down in my bed and put all the necessary information in and boom within a minute the money is loaded on my GK one card am loving this 🤗🤗🤗

### 5/5 — Good work

*2025-07-18, version 1.20.0*

Keep it up

### 5/5 — Best App ever

*2025-05-30, version 1.19.0*

I like this app so much it saves me a lot of time and makes transfers much easier.

### 5/5 — Great App

*2025-03-22, version 1.18.0*

Very convenient and easy to use i would 100% recommend to anyone.

### 5/5 — The app

*2025-03-10, version 1.17.0*

Very easy and convenient

### 5/5 — Best app

*2025-02-08, version 1.17.0*

This app is very easy to use and fast and reliable

### 4/5 — Need more things

*2024-12-23, version 1.16.2*

Listen this app need more options to do things because my iCloud and phone thats on my account is still on it which i dont even have access to but why make and edit for the address but not for our contact information

### 5/5 — Love this

*2024-12-07, version 1.16.2*

This is very helpful and convenient thanks a lot

### 5/5 — Loveee

*2024-11-15, version 1.16.2*

Super easy to use

### 5/5 — Thanks a lot!!

*2024-11-05, version 1.16.1*

Best thing since slice bread!!!!

### 5/5 — THANK YOU

*2024-10-22, version 1.16.1*

This app has saved me so much time and make things so much more convenient i’m happy to be a part of the GK1 Family

## Most critical reviews (10 lowest-rated)

### 1/5 — .

*2026-05-16, version 1.22.0*

Why unuh teef mi 5k ? plus mi 11k ? Why is the transaction showing in the activity section but my money isn’t available in my balance.

### 1/5 — T

*2026-03-21, version 1.22.0*

I’m having trouble receiving my transaction it keep  saying there is a set back I must try again and when I do try again it’s the same thing.

### 1/5 — Can’t apply for a credit card

*2025-01-03, version 1.16.2*

‘’We are sorry something went wrong on our end’’ 
Same error going for weeks now

### 1/5 — 52,000 Jamaican dollars disappear

*2024-09-21, version 1.16.1*

Good night. I am writing to bring to your attention an issue regarding a recent transaction I made. Earlier today, I transferred JMD 52,427.52 to my friend’s account in Jamaica. However, when they attempted to withdraw the funds from an ATM, the transaction was marked as void. They then tried to access the funds from a different bank, but no money was reflected in the account. It is concerning that the transferred amount has not reached the intended recipient’s account. I kindly request you to investigate this matter urgently and provide clarity on the status of the funds. Please confirm if there were any issues with the transfer process and ensure the money reaches my friend’s account as soon as possible. Thank you for your prompt attention to this matter.

### 1/5 — Can’t receive money and info doesn’t update

*2024-09-08, version 1.15.0*

Continuously having issues receiving from western Union which is the only reason why I got this card. Also dates and times in the transaction information is all wrong. Everything is out of date and won’t update. Currently looking for another solution. This is not reliable

### 2/5 — Addressing issues

*2024-06-01, version 1.13.0*

I’ve been trying to get into contract with someone who can assist in getting an issue with updating my expired ID from last year to gain access to the money gram feature and upon till now nobody smh

### 2/5 — App not working

*2022-08-25, version 1.2.4*

The app stopped working for while and all its saying is that they’re trying to fix it.

### 3/5 — Mr.W

*2026-05-07, version 1.22.0*

Peer to Peer gives trouble from time to time

### 3/5 — Not too bad

*2025-02-05, version 1.17.0*

App is very simple and easy so is the register process however, no info was provided on when to pick up my card or how long the process will be

### 3/5 — This need alot of improvement

*2024-06-07*

Because why each time me open the app it want mi sign in all ova again which make no sense its just irritating to know that every time you open the app you afto putting your information over and over non sense

**Developer response:** Hi! Because the GK One app deals with sensitive financial information and resources, the feature you mentioned is enabled for security purposes to protect you, your information and your funds.

## Most praised reviews (10 highest-rated)

### 5/5 — Best banking app

*2026-08-10, version 2.1.0*

This app was very easy to use ,I could understand everything it was also fast loving the app so far 10/10

### 5/5 — Excellent Service

*2026-07-21, version 2.0.1*

Easy Does It

### 5/5 — Best

*2026-07-10, version 2.0.1*

Was so fast good business Gk one

### 5/5 — My review

*2026-06-05, version 2.0.0*

Good service

### 5/5 — I love the app

*2026-04-25, version 1.22.0*

Can’t wait to receive my card so far the app has been amazing

### 5/5 — Best app ever

*2026-03-15, version 1.22.0*

Fast,reliable,easy no joke I’ve been using since Covid it never disappoints!!!!loving the updates keep it

### 5/5 — I love gk one

*2026-02-26, version 1.22.0*

Excellent

### 5/5 — Review

*2026-02-26, version 1.22.0*

Best to use rather than some long lines and a lot of questions

### 5/5 — Quick, Easy, and Hassle-Free Experience.

*2025-12-29, version 1.21.0*

I had a quick and easy experience using the GK One Money app. The process was straightforward, and everything worked smoothly. I would recommend it to anyone looking for a simple and efficient platform.

### 5/5 — Best app ever

*2025-11-13, version 1.21.0*

Love this app no more long lines

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
