# Glacier Bank — user reviews

> 106 indexed App Store user reviews of Glacier Bank by Glacier Bank, rated 4.80/5 from 6,579 ratings.

- Source: https://appshunter.io/ios/app/glacier-bank/id6473797829/reviews
- App overview in markdown: https://appshunter.io/ios/app/glacier-bank/id6473797829.md
- Rating breakdown: 5★ 5,841 · 4★ 483 · 3★ 103 · 2★ 44 · 1★ 108

## What do users think of Glacier Bank?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Quick and seamless experience
- 🔒 Excellent fraud protection
- 💡 Convenient mobile deposit feature
- 👍 User-friendly app design
- 👍 Intuitive navigation
- 👍 Helpful customer service

**Cons**

- 🐛 Inconsistent check deposit recognition
- 🐛 Long loading times and app crashes
- 🐛 Issues with pending transactions and account balances
- 🐛 Overly sensitive camera for mobile deposits

**Commonly reported bugs**

- Freezing login screen
- Incompatibility with older devices

**Most requested features**

- Ability to deposit checks directly in the app
- Improved transaction tracking and balance accuracy
- Option to disable landline-based bill pay when traveling

## Newest reviews (10 of 106)

### 5/5 — Mobile Check Deposits

*2026-02-06, version 3.30.2*

Thank you for making it easier when traveling to deposit checks. 

Linda & David Peterson

### 4/5 — Ok

*2026-02-05, version 3.30.2*

5/5 for service and local bank. 4/5 for minor app inconvenience here and there leading to being unable to see bank rarely. Only on mobile during these times but unfortunately I can’t take my desk top everywhere like I do my phone to check the account.

### 5/5 — Easy & Fast

*2026-01-31, version 3.30.2*

Thankfully for this service

### 1/5 — Dumb

*2026-01-08, version 3.30.0*

Stuck using this bank. There’s no reason to have a million security questions then require you call in order to log in. What’s the point of a security question if I can’t log in using it instead i have to call your back first.

### 5/5 — Personalized service

*2026-01-03, version 3.30.0*

Glacier bank is a full service bank that offers personalized service. They know my name at all the branches and are always professional and kind.

### 5/5 — E-Banking

*2025-12-30, version 3.30.0*

Your electronic banking has improved dramatically over the last 5 years or so.

### 5/5 — Soo easy!

*2025-12-26, version 3.30.0*

I can pay my bills or my landlord even my father in law anytime I need to!  I love the Mobile app!  I can check my account balance anytime.  See what’s come and gone anytime!  Love love this!

### 5/5 — Great App

*2025-12-15, version 3.30.0*

This app is reliable and user friendly.

### 5/5 — Best banking App

*2025-12-12, version 3.30.0*

Best banking app I have used. I have used 5 other banks before and this is by far the best. Easy to use. Immediate actions.

### 1/5 — Zero stars

*2025-11-03, version 3.28.0*

I updated and now the app doesn't work at all .

## Most critical reviews (10 lowest-rated)

### 1/5 — Won’t open

*2026-08-03, version 3.36.0*

I’m having the same problem everyone else is having!  The app shows the background image and nothing else.

### 1/5 — App not working at all

*2026-07-22, version 3.36.0*

Only showing the background when opening the app doesn’t do anything else

### 1/5 — App will not open

*2026-07-21, version 3.36.0*

Was a decent app until the last update..3 days ago. After last update can not get past the open mountain screen on app....just a pretty picture of a mtn lake. Completely worthless app now. Very hard to do business and banking online when the bank's app does not work.

### 1/5 — Won’t open

*2026-07-20, version 3.36.0*

When I try to open the app it just shows me the background picture and nothing else. So I can’t even log in :/

### 1/5 — Bad

*2026-07-20, version 3.36.0*

The new update won’t let me open my app and I need to check my account balance lol

### 1/5 — Getting worse

*2026-07-19, version 3.36.0*

I’ve always had problems with this app but now I can’t even open it. It stays stuck at the loading screen. Getting ready to switch banks

### 1/5 — App does not open

*2026-07-18, version 3.36.0*

With this recent update the app loads to the display mountain screen but will not log in. Very very inconvenient.

### 1/5 — No one answers the phone

*2026-07-10, version 3.30.2*

I’ve made several calls in the last month that left me on hold for more than 15 minutes. Once I got ahold of someone, requesting a loan payoff, I was told someone would call me back. That never happened. My husband had to take time out of his work day to go get the letter. You’ve gotten so big, you’ve list your customer service that we once appreciated.

### 1/5 — Terrible interface for multiple user accounts

*2026-04-10, version 3.30.2*

This application is terrible at managing multiple user accounts.

### 1/5 — Broken

*2026-01-30, version 3.30.2*

App opens and absolutely nothing happens

## Most praised reviews (10 highest-rated)

### 5/5 — Simplicity of transfers

*2026-08-24, version 3.37.0*

Since I’ve gone to using the mobile app, life is better! Seeing the transactions and activity in a moment is a plus. Glacier Bank… banking made easy, thank you!

### 5/5 — Absolutely AMAZING customer support

*2026-08-21, version 3.37.0*

The BEST support I have ever seen in a bank HANDS DOWN !!  Thank you for always being so supportive and never judging.

### 5/5 — Awesome Bank!

*2026-08-01, version 3.36.0*

Glacier Bank is a wonderful bank. The people who work there are knowledgeable and always helpful. They do a great job with my banking needs. 😊

### 5/5 — Wonderful

*2026-07-28, version 3.36.0*

Have had some bugs with the new update and Brent got it all worked out and then some! Great customer service!

### 5/5 — Works well!

*2026-07-24, version 3.36.0*

Great customer service

### 5/5 — Awesome

*2026-06-13, version 3.30.2*

Very convenient and easy to use!

### 5/5 — Transferring money

*2026-06-11, version 3.30.2*

Thank you for making it easier when traveling to transfer money from one acct. to another.

Linda & David Peterson

### 5/5 — Quality of app

*2026-04-04, version 3.30.2*

This one of the better apps for banking. It has continued improving over the years. Electronic deposits, transfer money, ease of use.  It’s an easy to use straightforward app.

### 5/5 — Good Banking Option

*2026-03-26, version 3.30.2*

I love doing banking with the app. Super easy to transfer money from one account another!

### 5/5 — 👍🏽

*2026-03-14, version 3.30.2*

Love Glacier Bank! I am constantly traveling across several states and banking is never an issue.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
