# GlasGO Cars — user reviews > 161 indexed App Store user reviews of GlasGO Cars by Glasgow Private Hire, rated 4.90/5 from 203 ratings. - Source: https://appshunter.io/ios/app/glasgo-cars/id1532423959/reviews - App overview in markdown: https://appshunter.io/ios/app/glasgo-cars/id1532423959.md - Rating breakdown: 5★ 189 · 4★ 10 · 3★ 1 · 2★ 0 · 1★ 3 ## What do users think of GlasGO Cars? Overall sentiment: negative **Pros** - 🚀 Fastest - 👍 Reliable - 👍 Efficient - 👍 Helpful drivers - 👍 Good value for money **Cons** - 🐛 Unreliable - 🐛 Inaccurate ETA - 🐛 Buggy app - 🤬 Rude staff - 🤬 Overcharging - 🤬 Cancellation fees - 🤬 Poor customer service **Commonly reported bugs** - Login issues - Notifications not working - Frequent app crashes - Inconsistent pricing **Most requested features** - Allow multiple drop-off points - Improve in-app tipping options - Enhance map accuracy and GPS tracking - Streamline pre-booking process ## Newest reviews (10 of 161) ### 3/5 — Misleading prices *2026-05-23, version 6.24.0* Disappointed that the estimated price was initially £70 and come the end of the journey it was £91. A small margin is expected but that’s really quite misleading when other options have a cheaper final price. ### 4/5 — Improvement *2026-05-03, version 6.24.0* As far as I know the app for example doesn’t let you book multiple pickups from a few different locations to go to same destination as in pick up a friend at a different address then carry on to venue ### 1/5 — Cowboys *2026-03-29, version 6.24.0* Pick and choose their fares. Will ask for cash to not put through the system. Awful Taxi company, no rules, no regulations, just do as they please with no consequences. ### 1/5 — Avoid *2026-03-22, version 6.24.0* This taxi company is terrible, and the app is so basic it wound let you add stops. ### 1/5 — Fare increase *2026-03-17, version 6.24.0* A fare I got has increased by 5 pounds. Usually 33 pounds. But now they are adding surcharges. Won’t be using them again ### 1/5 — No longer active? *2026-03-17* I used this two years ago with great success. Just tried to use it twice over my 5 day stay with no success. Too bad this was a great app in the past. Apparently defunct now. ### 1/5 — Shocking app *2026-03-12, version 6.24.0* Booked a taxi got cancelled on multiple times and they charged me everytime they cancelled ### 1/5 — Worst service *2026-03-11, version 6.24.0* Worst customer care ### 1/5 — Rudest Customer Service Ever *2026-03-10, version 6.24.0* Shouting on the phone Taxi is not shown and when you cancel the request they call you and being rude to you ### 1/5 — Always slow *2026-02-12, version 6.24.0* I don’t want to use Uber. But every time I try to use this app it lets me down. After 15 minutes wait with no driver assigned while standing in the middle Of Finnieston, nothing. So you download Uber and their driver is there before this company can assign someone. If you want to compete you have to actually provide a service… ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-06-26, version 6.24.0* Absolutely shocking. Why is there a pre-booking option if the car is not guaranteed?! At the time when my driver was supposed to be there waiting to pick me up the app was saying that it’s ‘allocating driver’. I waited until I couldn’t anymore, cancelled and booked an Uber instead. There’s a reason why people pre-book cars to stations/airports in the morning - so that they get there ON TIME! Absolutely useless. ### 1/5 — Can’t use app *2026-06-06, version 6.24.0* Anyone help get this app to work ? Put my phone number but not getting sent the code ### 1/5 — Pricing Inaccurate *2026-06-04, version 6.24.0* Always like £5 over what it says ### 1/5 — Terrible app *2026-05-29, version 6.24.0* Constantly signs me out, gives me “somethings went wrong” errors, and doesn’t show me if a car has been booked. I got a cancellation fine because I didn’t see that a car had been booked because the app wouldn’t let me check. ### 1/5 — Non guaranteed bookings *2026-05-15, version 6.24.0* I booked a taxi and at the time it had no issues whatsoever and allowed me to follow through with my booking leading me to believe the booking was guaranteed. They then texted long after me making the booking to say it was in fact not guaranteed. If the taxi is not guaranteed they should not have let me book it or at least have gave a warning. That is a problem on their behalf for overbooking that has now affected me and my time. They had no other solutions when I phoned other than to take my chances with said taxi or cancel. I’m unsure I’ll even be able to get a taxi in time now from the inconvenience. I’m very dissatisfied and would urge others to avoid the company as their are not trustworthy or stable. ### 1/5 — Bad *2026-05-09, version 6.24.0* Very slow service and don’t even tell you how long it will take you can’t see an update on screen pathetic ### 1/5 — Can’t even get App working *2026-05-07, version 6.24.0* Downloaded the app and entered my number. Said it had sent me a code to confirm but no code received. Tried 7 times. Uber it is then. ### 1/5 — Bad service *2026-04-30, version 6.24.0* Bad service + always charging extra than estimation ### 1/5 — Class *2026-04-01, version 6.24.0* Proper good. Took my booking and then locked me out of the app after asking for a code to be sent to my phone and never sending it. Had no idea where the driver was and got a text saying “no show” and charged me. Chuffed with that like ### 1/5 — joke *2026-03-31, version 6.24.0* booked a taxi for work and it’s still not gave me a driver pre booked it about an hour before getting it phoned up told me i was 1st in the que then proceededs to even more late? recall and no answer typical from this app absolute joke don’t make a taxi company if your going to pull stunts like this people have work! ## Most praised reviews (10 highest-rated) ### 5/5 — 10/10 *2026-07-18, version 6.24.0* Fast and reliable ### 5/5 — Yesi *2026-07-12, version 6.24.0* Yesi ### 5/5 — Late nite *2026-07-05, version 6.24.0* Spot on ### 5/5 — Fast *2026-06-24, version 6.24.0* Quick response and polite driver - clean vehicle ### 5/5 — Great Service *2026-05-02, version 6.24.0* Convenient and great customer service ### 5/5 — Fantastic *2026-04-10, version 6.24.0* Fantastic service from John and the operator. Thank you very much. ### 5/5 — Recent trip to Glasgow *2026-03-03, version 6.24.0* Cabs were quick to pick up and app easy to use - trip to/from airport at very good price ### 5/5 — First time user *2026-03-01, version 6.24.0* Normally use Uber in Manchester but this was much better in Glasgow. My location was quite right and driver was patient and helpful. We got home safe. Would highly recommend x ### 5/5 — Busy sat night *2026-02-28, version 6.24.0* Driver arrived when I was in loud environment, company called. We met driver who was a lovely young man very accommodating as I wanted to change the rout he informed me to call office to let the m know. He then was happy to follow the route. ### 5/5 — Fastest *2026-02-15, version 6.24.0* Easily fastest cabs available --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*