# Glasgow Airport — user reviews

> 56 indexed App Store user reviews of Glasgow Airport by Glasgow Airport Ltd, rated 4.56/5 from 25 ratings.

- Source: https://appshunter.io/ios/app/glasgow-airport/id1345271191/reviews
- App overview in markdown: https://appshunter.io/ios/app/glasgow-airport/id1345271191.md
- Rating breakdown: 5★ 21 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 0

## Newest reviews (18 of 56)

### 2/5 — Has issues

*2026-03-14, version 3.4.3*

Have tried many times to book lounge and security passes and the function doesn’t work. Doesn’t allow you to select dates .. not fit for purpose in that respect.

### 3/5 — Does the app work?

*2026-01-25, version 3.4.3*

I can't seem to make much work on the app, such as parking...

### 2/5 — Rubbish

*2024-10-29, version 3.4*

Can never find carpark booking, even though updated app whenever need’s updating. I have to revert to email ! Just Rubbish

### 2/5 — Car parking

*2024-05-25, version 3.2.1*

Couldn’t find my booking on the App 
Said it was having problems, good job I screen shot my booking 
Turned up to our pre-booked parking slot and couldn’t get in 
It wasn’t reading our registration of our car 
Pressed the button, apparently it wasn’t working properly 
Couldn’t find our reg but it hen I gave the gentleman my booking number he found it 
Not as streamlined as I thought

### 1/5 — System error

*2024-04-23, version 3.2.1*

Unable to retrieve booking via manage booking link provided. No number or anywhere on app to report fault. Poor service, chatbot not helpful

### 1/5 — PayPal failed on app

*2024-04-04, version 3.2.1*

Tried to book parking on app but error when using PayPal. Worked ok on website so app faulty

### 2/5 — Parking

*2024-02-19, version 3.2.1*

App kept failing when trying to book parking

### 1/5 — Poor

*2023-12-21, version 3.2.1*

Delayed flight BA1484 showing on your app as “inflight” when it was still delayed at Heathrow 
Not good…..

### 4/5 — Best thing at Glasgow Airport

*2023-12-21, version 3.2.1*

Lomond lounge at the airport is excellent. Great food/ choice and attentive staff. 
Flying from Glasgow treat yourself and book in

### 4/5 — Can’t change year in Parking booking page

*2023-11-03, version 3.2*

Good App but error on Parking booking page 

Can’t change date to 2024 so can’t book parking

### 1/5 — Poor app

*2023-08-25, version 3.2*

Can’t get Fast track option under parking. Why? Why then advertise Fast Track everywhere? Only Valet. I don’t want Valet parking. Airport selling product they want, where they make more money? Poorly managed app

### 1/5 — Locked out

*2023-08-18, version 3.2*

Locked out of site can’t recover password tried everything

### 1/5 — Terrible app

*2023-08-14, version 3.2*

This thing is barely functional. Account management is poor. Payment mechanisms don’t work reliably. Shoddy

### 1/5 — Glasgow Airport not Accessible for Users of VoiceOver

*2023-04-10, version 3.1.3*

One of the worst Apps I have come across in terms of Accessibility - None of the Ap features work when running Apples Screen Reader VoiceOver.  Such a shame that Accessibility has been totally forgotten about by App Developer and Airport Owner

### 1/5 — useless

*2023-04-03, version 3.1.2*

utterly useless won’t load profile 
can log into website no problem but app simply won’t allow me
Also Iphone only no use on Ipad complete and utter waste of time!!! b

### 1/5 — Cannot Login To Account

*2023-03-26, version 3.1.2*

A decent app however the function for logging into your Glasgow Airport website account does not work, despite multiple attempts.  This renders what should be one of the most useful features of the app - retrieving/viewing existing bookings for car parking etc - completely unusable.

### 2/5 — Not very useful at all.

*2022-07-29, version 3.0.6*

Either this app is poor or Glasgow Airport lacks the most basic services for an International airport. I tried searching for banks, ATMs and currency exchange and nothing came up. The interactive map isn’t very useful either.

I’m flying to Glasgow in August and I hope that the airport services are better than the app suggests.

### 1/5 — Flight Statistics

*2022-05-22, version 3.0.3*

Since the change to the website I feel that the flight arrivals:departures data is not  as informative as it was previously eg previously when a flight was on approach you would find out or if a flight delayed it would give you an estimated time of arrival

## Most critical reviews (10 lowest-rated)

### 1/5 — Unuseable

*2026-05-12, version 3.4.3*

Unable to choose country in create login iPhone 15 pro max

### 1/5 — Not working

*2026-03-10, version 3.4.3*

Can’t get past second page

### 1/5 — Declining

*2025-09-16, version 3.4.2*

Parking is expensive. Signposting is awful 
Facilities are poor 

Used to be so good

### 1/5 — Doesn’t open

*2025-02-06, version 3.4.1*

All I see is the splash screen & nothing opens, complete waste of time

### 1/5 — No Help Contact Info

*2024-09-22, version 3.2.1*

Absolutely no useable contact method. Booked and paid for Priority Security…it wasn’t even open!! Raise a complaint, yes…but how!!??

### 1/5 — App not functioning

*2024-09-05, version 3.2.1*

I have used this app for years and always worked well, recently it does not show your booking details, an error message windows says “error getting booking history details” when trying to open the reservation The icon for my bookings has disappeared off the bottom of Home Screen. 
I tried calling the help number and got NCP who didn’t have a clue. GLA appear to have nothing to do with their app.

### 1/5 — Rubbish

*2024-08-08, version 3.2.1*

Flight information was not live. Deleted the App

### 1/5 — App urgently needs fixing

*2024-08-06, version 3.2.1*

Use this constantly for airport parking. Booking system is good but as other users are pointing out, once you’ve booked, it’s an epic fail. 

Refuses to show your booking in the app, will only display an error leaving this next to useless.

Also epic fail for having no feedback/contact feature so having to do this here, hoping someone watches and realises it needs fixing.

### 1/5 — history can’t be located

*2024-07-18, version 3.2.1*

Useless app. When you go to history to open for instance a fast track security booking it’s shows the history but when you click on the link for that booking it’s says can’t be located .

### 1/5 — Rubbish app

*2024-05-21, version 3.2.1*

The app freezes at a picture of the front of the airport and does nothing else!

## Most praised reviews (10 highest-rated)

### 5/5 — Extremely useful & easy for passengers to navigate also!

*2025-06-17, version 3.4.2*

I found this app extremely useful & easy to navigate however it did lack that impersonal skills set that the staff possess and work incredibly hard especially when what’s arranged suddenly changes and the security and calmness in chaotic situations including drunk passengers when there is children around disgruntled and frustrated people due to unforeseen consequences. But a useful fast tool nonetheless.

### 5/5 — Lounge visit 15th May.

*2024-05-19, version 3.2.1*

Visiting the upper deck lounge in the morning of 15th May with my wife. 
We were served by a lovely young lady called Mary. She was a delight, an asset to the airport.

### 5/5 — 10/10

*2020-06-15, version 2.1.2*

Travelling to the airport? This is a must!

### 5/5 — Brilliant app

*2020-03-27, version 2.1.2*

Great app very easy to use , very user friendly .The airport is super friendly and all the staff are extremely helpful too.my autistic son loves the app he has it on his own phone . Highly recommend it .

### 5/5 — Glasgow airport app.

*2020-03-17, version 2.1.1*

Couldn’t be happier with the app!
👍😀

### 5/5 — Service

*2019-10-02, version 1.5.4*

First class in all respects

### 5/5 — Superb

*2019-04-29, version 1.4.1*

It’s just brilliant

### 5/5 — Great experience

*2019-01-14, version 1.4.1*

One of the best airport apps in the UK. Really clear and easy to use. Really liked ordering my food and you even get a text to confirm the order!

### 5/5 — Good app

*2018-11-16, version 1.3.0*

Good app to have if your a frequent traveller , keeps you updated ...

### 5/5 — Really useful to use

*2018-09-23, version 1.3.0*

Great to track flights and saves looking at the screens in the terminal. Really easy to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*
