# Glasgow Libraries — user reviews > 38 indexed App Store user reviews of Glasgow Libraries by Culture and Sport Glasgow. - Source: https://appshunter.io/ios/app/glasgow-libraries/id499000854/reviews - App overview in markdown: https://appshunter.io/ios/app/glasgow-libraries/id499000854.md ## Newest reviews (14 of 38) ### 2/5 — Library ID Missing *2020-08-12, version 3.9.6* The latest update does not show the library ID. It needs to be fixed urgently. ### 3/5 — Excellent ..... at first *2019-03-01, version 3.9.6* Loved this app until about a year ago. I used to love the reserve function. When you heard someone talking about a book you could request it to your library. Even if a waiting list you would get an email sometimes months later telling you it was available. Brilliant. Now it won’t let me do this. Tried removing and reinstalling (as suggested by the library) but didn’t work. Please please please fix. ### 1/5 — Stopped working - AGAIN *2016-11-26, version 3.9.6* Great when it works. However in typical Glasgow Life / Council style it's more often than not broken :( ### 2/5 — Unable to renew or reserve... *2016-03-26, version 3.9.6* Had no issues when I first downloaded the app, could easily renew books and search the catalogue. Since the latest update however, i'm unable to reserve or renew books with the app stating "item cannot be renewed - you are not allowed to borrow this item". When I phoned my local library they said I wasn't alone and others were getting the same error but he was able to renew my books for me. Even after logging out and back in, no difference. Please sort it out, having to phone or go in in person to renew is a nuisance! ### 1/5 — Glitch! *2015-10-01, version 3.9* When I click from my account back onto the main part with all the different sections the screen just goes blank! So silly! ### 1/5 — Wrecked! *2015-09-21, version 3.9* This app is no use now. Text is dark blue on black, menu block is on top of other text. Can't reserve books or search catalogue. Used to be great. Please fix. ### 1/5 — No longer works *2015-09-15, version 3.8* Previously useful app for booking/renewing books. No longer works, needs updated asap ### 3/5 — (in)accessible *2015-07-15, version 3.8* Just to echo previous comments, disappointingly this app is now unusable ### 1/5 — Broken *2015-07-14, version 3.8* Previously useful app broken by update. Please fix!! Also make the barcode scannable! ### 1/5 — Accessibility improvements *2015-07-10, version 3.8* The recent accessibility improvement update has made the search function completely unusable. ### 1/5 — Inaccessible with Voiceover *2015-05-14, version 3.1* The home screen has no labelled elements. So those of us who rely solely on speech output cannot even start with this app. Attempts to raise accessibility issues with Glasgow Libraries and app developer have been ignored. This is a great pity as blind customers are missing out on the fantastic resources available from the library service. ### 1/5 — Terrible *2015-04-27, version 3.1* Can't log in on the app but can log in on the web page on my phone so the problem must be with the app and not my log in details. Also, when clicking Catalogue. Doesn't always work. Defiantly needs improvement. ### 1/5 — Can't login using my youngscot *2014-05-28, version 3.1* Hi, I don't why but it doesn't let me login using young scot, please resolve this issue Thanks ### 1/5 — Not working *2013-11-24, version 3.1* Will not connect to the server so useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Good app with strange message *2026-01-26, version 2025.38* Why is the app asking me to log in online before using it. What is the point of the app if I also have to log in once?? I wonder if it is a scam by hackers to get my personal detail?. Or Is it a bug? A scam? Philshing? Or some bug? Can you please check it & get back!!! ### 1/5 — If it worked would be so useful *2025-03-22, version 2024.25* Used to kind of work but kept logging out from app and now no longer allows me to login or add other accounts for family. Slow buggy and no longer useable. Needs to be updated ### 1/5 — Awful! *2024-09-26, version 2024.25* Worked occasionally for a while. Now won’t accept any sign in information. Librarian agree that it’s awful but nothing happens. ### 1/5 — Not working for me *2024-09-19, version 2024.25* Won’t recognise my login details but the same details work on Libby so unsure what’s wrong. ### 1/5 — Never works *2024-02-28, version 2022.2.5* Can’t even log in or scan my barcode ### 1/5 — App stopped working *2023-08-12, version 2022.2.5* App was working ok until recently. Now unable to reserve books - get error message about invalid file format. Also does not always load list of books I have on loan. Cannot view updates on the reservations I was able to make before it stopped working either. Search function also faulty, does not list books I KNOW are in the library collection. Soooo frustrating as have to list books of interest then go all way into town to library to reserve - which would take 30 seconds on app. Basically all that works is ability to renew books on loan. That’s it. Pleeeeease someone fix it! ### 1/5 — Won’t work *2019-01-26, version 3.9.6* I’ve downloaded the app and when I open it up it stays on the home page. Won’t let me go on anything and freezes. Such a let down and disappointment ### 1/5 — Why have this app? *2018-07-22, version 3.9.6* I’m assuming this app has been abandoned. I see poor reviews going back a while. I have a book on loan currently and I get emails asking me to renew, which I do easily via the website. But the app says I have nothing on loan!! It does have one use - I don’t need to remember my library card as it is on the app.......but doesn’t scan so librarians have to tap in the number. So pretty useless app really. Sorry, but it’s true. ### 1/5 — Doesn’t work *2018-06-04, version 3.9.6* There’s no easier way to say it than this app just doesn’t work... I tried to register and once through the clumsy line of questioning nothing happens. This app needs binned and they need to start again. ### 1/5 — Rubbish *2018-03-04, version 3.9.6* Any log in with my card & no help section, very disappointed ## Most praised reviews (10 highest-rated) ### 5/5 — Just works. *2025-05-11, version 2025.20* Great for checking what’s in stock, reserving books, transferring between locations for pick-up, and seeing up to date library opening times. A lot of the negative reviews here are very old and for the old app. The new app is great! Well done Glasgow Life! ### 5/5 — Just works. *2021-12-13, version 2021.1.1* Great for checking what’s in stock, reserving books, transferring between locations for pick-up, and seeing up to date library opening times. A lot of the negative reviews here are very old and for the old app. The new app is great! Well done Glasgow Life! ### 5/5 — Was a great app. Now broken. *2015-08-27, version 3.8* This was a great app. Catalogue search let me reserve books and pick them up from my local branch. Sadly it's now broken. Just get it sorted. ### 5/5 — Library *2012-04-04, version 1.5* Great app. No more library fines, renew your loans instantly. ### 5/5 — Great app! *2012-03-06, version 1.2* So simple to search for a book you want and then reserve it. No more having to traipse down to the library to look through the catalogue. ### 5/5 — Finally! *2012-02-07, version 1.0* The app is dead easy to use and does everything you'd expect it to - catalogue, library info and barcode so no more cards! Well done! ### 4/5 — Great app! Just wish it would leave me logged in *2013-02-02, version 3.0* Just a bit if a pain to have to get your card out when you want to log in but otherwise great ### 4/5 — Great idea not without it's faults *2012-02-12, version 1.1* Why the need for wifi? Why does it take an age to load even on wifi? Quite often doesn't load at all but still with a few improvements a great app ### 3/5 — TBR/Like Sound of That List *2025-01-13, version 2024.25* App is functional enough although in past year it has seemed slower at login stage. Glasgow libraries have a large catalogue and it would be useful to have a To Be Read or Like Sound of That list that user could save titles / authors to to remind them about books to physically look for when in the library! ### 3/5 — Not bad *2024-06-27, version 2024.17* One of th most usful functions is the “Place Hold” function. Having said that, Leeds Libraries app allows for the option to “Paus Reservation” and can view the waiting list queue for books. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*