# Glassons — user reviews > 110 indexed App Store user reviews of Glassons by Glassons Limited, rated 2.57/5 from 44 ratings. - Source: https://appshunter.io/ios/app/glassons/id1525273016/reviews - App overview in markdown: https://appshunter.io/ios/app/glassons/id1525273016.md - Rating breakdown: 5★ 13 · 4★ 4 · 3★ 1 · 2★ 3 · 1★ 23 ## What do users think of Glassons? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Convenient shopping experience - 💡 Useful features like in-store scanner **Cons** - 🐛 Frequent crashes and bugs - 🔍 Poor navigation and user experience - 🔄 Constantly logging out of account - ⏱️ Slow loading times and performance issues **Commonly reported bugs** - App crashes when viewing products - Discount codes not working as advertised - Inability to log in or create account - Incorrect order history and cart display **Most requested features** - Implement a rewards program - Allow saving of payment details - Improve back button functionality - Prevent scrolling back to top when navigating ## Newest reviews (15 of 110) ### 2/5 — So slow *2026-02-19, version 2.3.4* The app is so slowwww please make it faster ### 2/5 — Log in every time you open the app *2025-12-02, version 2.3.0* I love Glassons and I love the app, EXCEPT every time I open the app I have to log into my account again, even if I go off the app for 1 min. This is really annoying please fix xx ### 2/5 — Doesn’t work. *2025-10-13, version 2.2.4* Can’t even create account. No info as to what the error is ### 2/5 — Doesn’t work *2025-10-12, version 2.2.4* I can’t even select any items to look at, it’s like the apps only purpose 😅 ### 2/5 — Not the best app *2024-10-05, version 2.0.7* I love glassons clothes, but the app is pretty bad, after maybe 5-10 minutes using the app, it will just suddenly go black and get me off the app. Then when I go back on it doesn’t save where I was left :( ### 2/5 — fine but lots of glitches *2024-10-04, version 2.0.6* It shows the clothes and looks good but the app is very low quality and doesn’t actually work very well. for example everytime i zoom in or try to full screen on a picture the app shuts itself. also sometimes it doesn’t show all the colours of the item, or you will click on it and it will take you to a complete different section of the app than just switching, and then it won’t show all the colours available. overall it’s fine but definitely had a lot of things that need to be fixed. ### 1/5 — Do not download. worthless. discounts not added. *2024-05-08* I downloaded this app for the 20% off advertises if you use the app but it gave me no option for adding a promo code when i checked out, once i put my payment in and pressed "continue to review checkout" it just put it through. I had a different 15% off if that 20 didn't work. I'm never using this app again. I'm never buying from here again. I'm telling every girlfriend in the city not to waste their time. I'm so angry it's ridiculous. ### 1/5 — website is better *2024-03-24, version 1.9.1* i thought it would be easier to use the app, but it was glitchy and logged me out. Terrible! Went back on again does not work ### 3/5 — App *2024-03-22, version 1.9.1* It’s hard to navigate it’s always glitching especially when I use in store it freezes so much when I try to use true barcode ### 1/5 — Change the app back! *2024-03-18, version 1.9.0* Respectfully the new version is absolutely trash… doesn’t load and having to swipe up to see more options… please change it back to the old format because the new layout is horrid. ### 2/5 — Full of bugs *2024-03-14, version 1.9.0* The interface is nice but the app is so glitchy it’s terrible ### 1/5 — DONT GET THIS APP *2024-03-05* On the website it says if you download the app you get 20% off ontop of the sale going on. I downloaded it and it only gives you 15%… okay cool. I copy the code to use it at checkout AND IT DOESNT EVEN WORK. ### 2/5 — Search doesn’t work *2023-12-04, version 1.8.5* I just updated to the latest version to look for a pair of trousers and the search page doesn’t work at all! Good work with the update! 👍🏽 ### 1/5 — Not at all ready to be live *2023-11-19, version 1.8.5* - I get ads to download the app, while in the app 🥴 - I can’t check out because the fields to add first and last name are required, but not editable - those fields ^ apparently pull the details from your account section, but my first and last name are already in the account section and not being used - when a discount code is applied, it shows the adjusted price for each item, but the total order value remains unchanged - worse experience than using the website - side note: why do retail stores think people want an app? I only got it to use a discount but it’s unusable anyway. Waste of time. ### 1/5 — Horrible *2023-06-30, version 1.7.4* Kept glitching and reopening on my phone every 2 seconds. ## Most critical reviews (10 lowest-rated) ### 1/5 — Check in store button gone *2026-04-27, version 2.3.6* The check if it’s in stock in store button is gone.. what’s the point of having the app lol. ### 1/5 — App *2026-03-18* The app keeps closing after scrolling a bit. Maybe it’s a sign that I shouldn’t shop here ### 1/5 — Slow *2026-03-17, version 2.3.5* App is so slow and lags. First page is usually fine, but if you want to get to the next pages to view more items it freezes or lags. Better off using the website, which is what I ended up doing. ### 1/5 — App rarely works *2026-01-20* Honestly it’s easier to just view it on a web browser. The app rarely works 90% of the time. Constant bugs saying no Internet connection and to ‘retry’. I close and open the app a few times and the same error message always pops up. ### 1/5 — Unable to Login whilst on APP *2025-11-09, version 2.2.6* Thumbs down Tried so many times to login to account via the App and it does nothing! Not sure if I want to continue using the app because of this and thinking maybe this is so you can’t utilise the perks? ### 1/5 — So annoying *2025-09-10, version 2.2.2* Constantly needs to update, no option to open in website. Awful experience ### 1/5 — Horrible App *2025-06-28, version 2.1.7* always logs you out, always showing errors. just a pain ### 1/5 — So buggy *2024-10-02, version 2.0.6* The worst app - just go on the website- so buggy and just exits all the time after scrolling down one page, extremely frustrating ### 1/5 — Nahhh just use the website don’t bother *2024-05-11, version 1.9.6* Quite simply it just doesn’t work… can’t use my promo codes can’t put in my phone number nothing ### 1/5 — Discount doesnt work *2024-05-08, version 1.9.6* Downloaded it to get a 15% discount and the discount code didnt even work. Waste of time ## Most praised reviews (10 highest-rated) ### 5/5 — So good! *2024-10-04, version 2.0.7* I love it I always use the app it’s so good ### 5/5 — App works great :) *2024-03-22* Good app, I’ve purchased from it multiple times and there’s been no problems. When you go on to the feed part of the app it does reload a bit but apart from that it’s a good app for shopping online 👍🏼 ### 5/5 — Good but needs improvements *2024-03-22* As someone who spends all of their paycheque at Glassons, I love the concept of having an app where you can add to your wish list, purchase items and also scan items in store to check if they stock your size. However, there are a few problems. It never lets me register gift cards and when I want to pay with a giftcard I have to do it via the website instead of the app. The app has crashed a few times but given the amount of items they post on there everyday I really can’t complain. I would still recommend this app a lot but be warned that you will end up buying everything as soon as it comes out 😭🫶🏻🥹 ### 5/5 — amazing! *2020-11-19, version 1.0.4* such a good app, so easy to use and super convenient! 🥳 ### 5/5 — New launch *2020-11-05* App has been a work in progress for a while by the look of things, however it was officially launched as of yesterday in Australia and is absolutely, insanely amazing ! Easy log in, my receipts are all in one spot and you can also receive 20% off your first purchase when you download the app! ### 5/5 — Love it!!! *2020-11-04, version 1.0.2* Been wanting a Glassons app for so long and this does not disappoint me love it so much!!! ### 5/5 — A MAZ ING *2020-11-03, version 1.0.2* Such an easy app to use. So well organised and very convenient for everyone. Absolutely love it ### 5/5 — Glassons App *2020-10-30* Already seeing major progress with the app. Can’t wait to see the final product. ### 4/5 — rewards program *2024-12-10, version 2.0.8* Should implement a rewards program so when you purchase items you can earn vouchers to use on your items you buy I just think this would be a good idea as you’ve already got an account but aren’t currently getting any points when you use it ### 4/5 — good *2023-12-01, version 1.8.5* good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*