# Gleap Dashboard — AI Support & Bug Reporting

> Visual bug reporting and customer feedback software for mobile apps and websites. (iPhone/iPad app by Lukas Boehler.)

- Source: https://appshunter.io/ios/app/gleap-dashboard/id1640027486 (this page in markdown: same URL + `.md`)
- Developer: [Lukas Boehler](https://appshunter.io/developer/467912858)
- Category: Developer Tools, Utilities
- Price: Free
- Rating: 4.30/5 from 4 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 56 MB
- Languages: American English
- Released: 2022-09-20
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gleap-dashboard/id1640027486/reviews.md

## What is Gleap Dashboard?

Gleap turns every bug report, feature request, and support conversation into action — right from your pocket. Once just a bug reporting tool, Gleap is now a full AI-powered support and product platform: live chat, a shared inbox, a public roadmap, in-app surveys, a knowledge base, and AI agents that resolve tickets and even turn confirmed bugs into pull requests. The Gleap Dashboard app puts all of it in your hand, so support, product, and engineering never miss a beat.

AI AGENTS THAT WORK LIKE TEAMMATES
Kai answers routine customer questions across channels. Kai Resolve investigates trickier issues and routes them to the right place. Kai Code turns confirmed bugs into pull requests. Kai PM clusters feature requests into a prioritized roadmap. Manage them all from anywhere.

VISUAL BUG REPORTING, BUILT IN
Every bug report captures a screenshot, session replay, console and network logs, environment data, and event tracking automatically — so your team can reproduce and fix issues fast, without back-and-forth.

LIVE CHAT & CUSTOMER COMMUNICATION
Reply to customers in real time from your inbox. Ask follow-up questions on a bug report, or simply let users know they've been heard, on the go.

FEATURE REQUESTS & PUBLIC ROADMAP
Let users submit and vote on feature requests. See demand at a glance, prioritize what matters, and publish a branded roadmap that keeps customers in the loop.

SURVEYS & CUSTOMER FEEDBACK
Run in-app and on-site surveys and NPS to track satisfaction and find product-market fit, with response rates that outperform email.

KNOWLEDGE BASE & MULTICHANNEL SUPPORT
Give customers self-serve answers with a searchable knowledge base, and manage conversations across chat, email, and more from one inbox.

BUILT FOR TEAMS THAT MOVE FAST
Trusted by 4,500+ software teams, including Microsoft, UNICEF, Squarespace, and Papa Johns. Rated 4.6/5 on G2. SOC 2 Type II audited and GDPR compliant.

Download Gleap Dashboard to manage bug reports, customer feedback, live chat, and your product roadmap — wherever you are.

This is self-driving development for SaaS only possible with Gleap.

## Key features

- Visual bug reporting
- Automatic technical data capture
- Live chat for direct communication
- In-app and on-site surveys
- Feature request boards
- Public product roadmap

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/gleap-dashboard/id1640027486/reviews.md

### 2/5 — Cannot insert help center articles

*2026-07-10, version 4.0.0*

Missing a critical feature. Please add this.

### 5/5 — Thank You!!!

*2026-07-10, version 4.0.0*

This is great. Works exactly how it should. Web based was fine for on the go, but I was finding my ability to help support on the go was limited. Thank you for making this. Push notifications is great!

### 5/5 — Essential for on the go support!

*2025-01-23*

I absolutely love the new Gleap app, it’s essential for any company with support staff on the go who sometimes need to respond to customer inquiries and issues quickly, although it lacks the full web experience it’s still awesome for being able to assign tickets, respond directly to customers, and my favorite feature, the ability to use the AI copilot to even help get past information and help resolve issues, it’s really awesome :)

### 1/5 — Users removed

*2023-10-11, version 2.0*

They removed the ability to see users in the latest update. App is worthless now

### 1/5 — So much potential wasted on a frustrating experience

*2023-06-07*

App logs you out after every session. You’ll still get push notifications but any interaction with opening the app causes me to have to log in again. 

There is no gesture support. None at all. Everything is tapping. Want to quickly get through tickets? You have to tap on the ticket. Then wait for it to load. Then tap “close” and wait. There’s no bulk editing so you have to do this one at a time. 

The interface is cut off on mobile too. The above mentioned “close” button is halfway cut off when you’re in a ticket. If you’re typing a long response, the input box gets lost behind the keyboard and you have to just hope what you’re typing is correct. 

At this point this app is nothing more than a glorified notification app. The entire experience in the app is marred with such a poor user experience. 

Great on desktop though, but this app will frustrate you to the ends of the earth.

## Frequently asked questions about Gleap Dashboard

### What kind of technical data does Gleap automatically capture with bug reports?

Gleap automatically captures screenshots, action replays, console and network logs, environment data, and event tracking to provide comprehensive details for bug troubleshooting.

### Can I communicate directly with users who submit feedback through Gleap?

Yes, Gleap includes a live chat feature that allows you to directly communicate with users to gather more information on reports or acknowledge their input.

### How does Gleap help prioritize feature requests?

Gleap provides a feature request board where users can submit and vote on ideas. This allows you to see and prioritize all feature requests at a glance to inform your product roadmap.

### What devices is Gleap Dashboard compatible with?

Gleap Dashboard is compatible with iPhone, iPad, and iPod devices, as indicated by its supported devices list.

### What is the age rating for Gleap Dashboard?

Gleap Dashboard has an age rating of 4+, making it suitable for a wide range of users.

### How often is Gleap Dashboard updated?

The latest version of Gleap Dashboard is 3.0.2, and it was last updated on April 29, 2025, indicating recent development activity.

### Does Gleap Dashboard have ads?

No, Gleap Dashboard does not contain advertisements, as indicated by the 'hasAds' flag being false.

### What is the user sentiment for Gleap Dashboard based on its rating?

Gleap Dashboard has a perfect rating of 5.0 stars from 1 rating, suggesting a highly positive initial user experience.

## Version history (last 5 releases)

### 4.1.0 — 2026-08-08

- Emoji reactions
- Message threads

### 4.0.5 — 2026-07-26

- Bugfixes
- UX improvements
- Added option to change ticket type.

### 4.0.4 — 2026-07-14

- Bug fixes

### 4.0.3 — 2026-07-13

- Bug fixes

### 4.0.0 — 2026-07-10

We rebuilt Gleap Dashboard from the ground up for the best possible support experience on the go.

AI agents at your fingertips
Chat with Kai right from your phone to resolve tickets, pull up context, and take action, wherever you are.

Voice input, AI-assisted
Talk instead of type. Just throw in a few keywords and let AI turn them into a clear, complete reply.

And there's more on the way, including coding sessions that fix your software while you sleep. Stay tuned.

Thanks for using Gleap!

## Apps similar to Gleap Dashboard

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Feelworld Light](https://appshunter.io/ios/app/feelworld-light/id1631784062) | — | Free | Developer Tools |
| [IoTMeter](https://appshunter.io/ios/app/iotmeter/id1560319286) | 1.0 (1) | Free | Developer Tools |
| [ASO.dev for AppStore Connect](https://appshunter.io/ios/app/asodev-for-appstore-connect/id6445911688) | 4.2 (12) | Free | Developer Tools |
| [Flowchart Studio](https://appshunter.io/ios/app/flowchart-studio/id1450135406) | — | Free | Developer Tools |
| [HTML editor Mobile](https://appshunter.io/ios/app/html-editor-mobile/id6446651366) | — | Free | Developer Tools |
| [Argo2Go](https://appshunter.io/ios/app/argo2go/id6446410747) | 3.0 (2) | Free | Developer Tools |

## More apps by Lukas Boehler

- [WeatherWheel: Alerts, Forecast](https://appshunter.io/ios/app/weatherwheel-alerts-forecast/id687782892)
- [SpaceTurtle](https://appshunter.io/ios/app/spaceturtle/id821531053)
- [Mohren App](https://appshunter.io/ios/app/mohren-app/id1478520772)
- [BLE Finder](https://appshunter.io/ios/app/ble-finder/id1516112572)
- [DateTime - Questions](https://appshunter.io/ios/app/datetime-questions/id1518392416)
- [Vlearn](https://appshunter.io/ios/app/vlearn/id1535823173)

All apps by Lukas Boehler: https://appshunter.io/developer/467912858

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*