# Glide Broadband Support — Broadband & Utilities

> App for managing internet services and home utilities. (iPhone/iPad app by Glide Utilities Ltd.)

- Source: https://appshunter.io/ios/app/glide-broadband-support/id1570844424 (this page in markdown: same URL + `.md`)
- Developer: [Glide Utilities Ltd](https://appshunter.io/developer/917117460)
- Category: Utilities
- Price: Free
- Rating: 1.00/5 from 6 App Store ratings · 30 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 26 MB
- Languages: American English
- Released: 2021-07-27
- Data updated: 2026-08-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/glide-broadband-support/id1570844424/reviews.md

## What is Glide Broadband Support?

Make your living experience easier with our App.
 
If you’re using our Internet services, you can run diagnostics, receive updates on service status, manage your account, manage your devices and get help and support.
 
If you’re using Glide to manage utilities within your home, with our easy-to-use App, you can:
• Check your usage.
• Get help through our FAQ, help articles and Live Chat.
• Make and manage payments.
• Add/Scan new payment method.
• View Bills & Statements.
• Add Services.
• Upload an image of your Meter Readings.
• Receive reminder notifications for meter readings (ensuring accurate billing).
• Receive Push Notifications.
• Tell us when you’re leaving.

## Key features

- Run internet diagnostics
- Manage account and devices
- Check utility usage
- Make and manage payments
- View bills and statements
- Receive meter reading reminders
- Live chat support

## Recent user reviews (10 of 30)

All indexed reviews: https://appshunter.io/ios/app/glide-broadband-support/id1570844424/reviews.md

### 1/5 — Disgusting wifi EVER

*2026-06-26, version 1.8.19*

Just four words and I will leave. DO NOT USE IT.

### 1/5 — Avoid at ALL costs

*2026-06-05, version 1.8.19*

Glide has to be one of the worst internet providers - constantly disconnecting, abysmal customer server, and the app is barely even functional. Save yourself the time and go with just about anyone else.

### 1/5 — Just Awful.

*2026-06-01, version 1.8.19*

If you love stress and inconvenience, it’s perfect.
Otherwise just avoid.

### 1/5 — App Complaint

*2026-03-08, version 1.8.19*

Simply terrible. The app is slow, and requires a postcode lookup that doesn’t work. You can’t renter a manual address. Once you do get an account sorted, it’s the same issue when trying to enter a billing address for upgrades. Speeds have been getting more and more capped during peak hours. If I change anything on my router management (port forwarding rulers etcetera)out of the blue it will be reverted. Customer service will make you repeat speed tests, questions, turning devices on and off if you ever query your speed. Last time I upgraded my package for double the speed, I had to convince them it wasn’t an issue my side after I had already supplied various tests. Eventually they saw a mistake on their side and rectified it. Avoid…

### 1/5 — Post Code Error

*2025-12-19*

When I type in my post code,it always says no houses in post code but there is.

### 1/5 — Bad

*2025-10-26, version 1.8.18*

Has been in university for one month, internet stopped working twice, currently not working and has been like this for over 24 hours.

### 1/5 — beyond terrible

*2025-04-28, version 1.7.0*

absolutely awful experience. customer service flirted with me on the phone instead of fixing my wifi. FOR AN HOUR. the app is down and won’t log me in and let me check the status of my wifi. couldn’t recommend less.

### 1/5 — Terrible

*2024-09-17, version 1.7.0*

Absolutely the worst app I EVER USED!! All of my devices lost network connection and there is nothing I can do about it!

### 1/5 — Rubbish

*2024-07-18, version 1.7.0*

Totally rubbish, in the end even not allows me to log in the app

### 1/5 — Log in

*2024-07-01*

It’s impossible to log in to this app. There’s always an error. Please fix it before recommending it to your users on your website.

**Developer response:** We are so sorry to hear that you had issues with our app. If you are still using Glide services, please contact us at support@glide.co.uk we would love to know more about the errors you are receiving.

## Frequently asked questions about Glide Broadband Support

### What can I do with the Glide Broadband Support app?

The app allows you to manage your internet services by running diagnostics, checking service status, and managing your account and devices. If you use Glide for utilities, you can track usage, make payments, view bills, and receive notifications for meter readings.

### Is the Glide Broadband Support app free to use?

Yes, the app is free to download and use. There are no stated in-app purchases or subscription fees mentioned in the description.

### How can I get help if I have an issue?

The app provides several support options, including an FAQ section, help articles, and a Live Chat feature for immediate assistance with your internet or utility services.

### What information can I manage for my utilities?

For utilities, you can check your usage, make and manage payments, add or scan new payment methods, view bills and statements, and upload images of your meter readings. You will also receive reminder notifications for meter readings.

## Version history (last 5 releases)

### 1.8.20 — 2026-07-28

We've moved! This is the final update for this app. We've launched a new app with improved features and functionality. To continue receiving updates and support, please download the new app from the app store.

### 1.8.19 — 2026-01-21

Application name change.

### 1.8.18 — 2025-09-11

Improvements to user interface and navigation.
Better error handling when loading tickets.

### 1.8.14 — 2025-09-08

* fixed translation issue for upcoming maintenance notification
* fixed navigation to Add Device section

### 1.8.13 — 2025-08-07

* fixed push notifications
* Wi-Fi passkey management
* QR code support for Wi-Fi credentials sharing
* updated account registration process
* new version of the network scanner
* new live chat
* cosmetic and copy changes, 
* minor bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*