# Global Entry Mobile — A Trusted Traveler Program

> Mobile reporting for active Global Entry members at supported airports. (iPhone/iPad app by US Customs and Border Protection.)

- Source: https://appshunter.io/ios/app/global-entry-mobile/id6446152466 (this page in markdown: same URL + `.md`)
- Developer: [US Customs and Border Protection](https://appshunter.io/developer/948812863)
- Category: Travel
- Price: Free
- Rating: 4.80/5 from 6,735 App Store ratings · 261 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.1 · 10 MB
- Languages: European Spanish, American English, Japanese, French (France)
- Released: 2023-09-18
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/global-entry-mobile/id6446152466/reviews.md

## What is Global Entry Mobile?

The Global Entry mobile application enables active Global Entry members to report their arrival at any supported airport in the place of a stationary Global Entry portal. You must be an active member in the Global Entry program to use this app.

Simply choose your arrival airport from list of supported airports and submit a photo of yourself to CBP for verification. Be sure to complete this process while you are physically located within your arrival terminal. Once you’ve successfully submitted, you will receive a receipt of your submission that you must present to a Global Entry officer upon arrival. Be prepared to offer further travel documentation upon request. If you are unable to obtain a receipt using the mobile app, you can proceed to an existing Global Entry Portal and proceed with the normal process

The Global Entry mobile application also allows existing Global Entry members to store their CBP Pass ID and (if applicable) select their preferred Class of Admission that will be used by all Global Entry services.

Note: If you are not enrolled in the Global Entry program, you are not eligible to use this mobile application. This app does not enable enrollment for the Global Entry program. You must either proceed with the normal entry process or use the free CBP Mobile Passport Control app.

## Key features

- Report arrival at supported airports
- Submit photo for CBP verification
- Receive submission receipt
- Store CBP Pass ID
- Select preferred Class of Admission

## Chart rankings

- #77 in Top Free · Travel (US App Store)

## What do users think of Global Entry Mobile?

Overall sentiment: neutral

**Pros**

- 🚀 Expedited entry
- ⚡️ Streamlined process
- 👍 Easy to use
- 💨 Faster than kiosks
- 🤩 Impressive app

**Cons**

- 🐛 Location detection issues
- ⚠️ Inconsistent agent awareness
- 🤔 Unclear app functionality
- 🕰️ Submission expiration issues
- 🤯 Unreliable at some airports

**Commonly reported bugs**

- App crashes on update
- Location not recognized at airport
- Submission not appearing on agent's screen
- Inability to retake/resubmit photos

**Most requested features**

- Add family/group support
- Integrate with airline apps
- Improve signage/instructions
- Extend submission validity time
- Expand airport coverage

## Recent user reviews (10 of 261)

All indexed reviews: https://appshunter.io/ios/app/global-entry-mobile/id6446152466/reviews.md

### 1/5 — New version

*2026-08-24, version 2.2.0*

No works

### 1/5 — Does not work

*2026-08-15, version 2.1.2*

App is smooth, but does not function correctly not correctly submitting with a verified account.

### 1/5 — This app still sucks

*2026-08-14, version 2.1.2*

Some airport codes are wrong and cannot even leave a report cause it won’t work from the app. Why bother to have an app when it sucks at everything. Great program, totally awful app.

### 5/5 — Best for World Travel

*2026-08-07, version 2.1.2*

We travel frequently in & out of the country Global Entry is a timesaver, respected worldwide, streamlines check in time & the long lines.  If you’re a world traveler it’s worth the extra cost.

### 5/5 — Amazing app!

*2026-08-01, version 2.1.2*

Yesterday I arrived in Houston George Bush international. All the Global Entry machines were out of service. I had never used this app, but it was installed and to use. I skipped a long line of people as a result!

### 1/5 — Thinks I’m landing at another airport

*2026-07-11, version 2.1.2*

Landed at Newark, app thinks I am at JFK

### 2/5 — Correction, Information not taken

*2026-07-07, version 2.1.2*

Upon trying to update my new passport information, the system continuously rejects the new passport number.

### 1/5 — Didn't work yesterday at SFO

*2026-06-26, version 2.1.2*

Border patrol is a bit of a disaster. Get it together folks.

### 2/5 — App works well but CBP isn’t trained to know about it

*2026-06-24, version 2.1.2*

The app works fine, but it doesn’t do any good since none of the agents know what the app is or what it’s for when you get to the airport. Wasted my time and a whole bunch of other people’s time while the officers stared at it and said I don’t know what that is.

### 5/5 — Perfect!

*2026-06-10, version 2.1.2*

Fast, easy, seamless; my highest recommendation!

## Frequently asked questions about Global Entry Mobile

### What does the Global Entry Mobile app do?

The Global Entry Mobile app allows active Global Entry members to report their arrival at supported airports using their smartphone. Instead of using a physical portal, members can submit a photo for verification and receive a digital receipt to present to a Global Entry officer.

### Who is eligible to use the Global Entry Mobile app?

You must be an active member of the Global Entry program to use this application. The app does not facilitate enrollment into the Global Entry program. If you are not enrolled, you will need to use the standard entry process or the CBP Mobile Passport Control app.

### How do I use the app upon arrival?

Choose your arrival airport from the list of supported airports within the app. Submit a photo of yourself for CBP verification while physically located within your arrival terminal. You will receive a receipt to present to the Global Entry officer.

### What if I cannot get a receipt using the app?

If you are unable to obtain a receipt through the mobile app, you can still proceed to a standard Global Entry Portal and follow the normal entry process. The app is a convenience, not a mandatory step.

### Is this app free to use?

Yes, the Global Entry Mobile application is free to use for active Global Entry members. There are no in-app purchases or advertisements mentioned.

## Version history (last 5 releases)

### 2.2.0 — 2026-08-20

Additions
- Added option to select from saved profiles when adding members to a submission

Changes
- Improved error messaging when adding profiles for members that are not approved

### 2.1.2 — 2026-04-14

Additions
- Added a message that displays when a particular terminal is temporarily not accepting mobile app submissions

### 2.1.1 — 2026-01-29

Changes
- Reverted to previous app version

### 2.1.0 — 2026-01-27

Additions
- Added a new wallet tab where you can request a digital version of your TTP card
- You can add cards for any person you have added to your profile but you must capture a live photo of them
- The wallet tab offers an easy way to store your Pass ID and other information for use when traveling

Fixes
- Fixed an issue where trying to submit a group of less than the originally indicated amount would not properly proceed.

### 2.0.4 — 2025-10-23

Changes
- Added support for more liquid glass features

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## More apps by US Customs and Border Protection

- [CBP Border Wait Times](https://appshunter.io/ios/app/cbp-border-wait-times/id948812864)
- [CBP ROAM](https://appshunter.io/ios/app/cbp-roam/id1263234017)
- [my.CBP](https://appshunter.io/ios/app/mycbp/id1401292411)
- [CBP Link](https://appshunter.io/ios/app/cbp-link/id1466940099)
- [CBP Truck QR](https://appshunter.io/ios/app/cbp-truck-qr/id1485921515)
- [Mobile Passport Control](https://appshunter.io/ios/app/mobile-passport-control/id1520656722)

All apps by US Customs and Border Protection: https://appshunter.io/developer/948812863

## Related topics

[global entry](https://appshunter.io/ios/topics/global-entry) · [global entry mobile](https://appshunter.io/ios/topics/global-entry-mobile) · [global traveler](https://appshunter.io/ios/topics/global-traveler) · [cbp global entry](https://appshunter.io/ios/topics/cbp-global-entry) · [homeland security](https://appshunter.io/ios/topics/homeland-security) · [ttp global entry](https://appshunter.io/ios/topics/ttp-global-entry) · [uscis department of homeland security](https://appshunter.io/ios/topics/uscis-department-of-homeland-security) · [tsa global entry](https://appshunter.io/ios/topics/tsa-global-entry) · [the global entry mobile application](https://appshunter.io/ios/topics/the-global-entry-mobile-application) · [official global entry app](https://appshunter.io/ios/topics/official-global-entry-app) · [ge mobile entry](https://appshunter.io/ios/topics/ge-mobile-entry) · [entry control](https://appshunter.io/ios/topics/entry-control) · [border customs](https://appshunter.io/ios/topics/border-customs) · [entry system](https://appshunter.io/ios/topics/entry-system) · [global travel](https://appshunter.io/ios/topics/global-travel) · [us passport](https://appshunter.io/ios/topics/us-passport) · [mpc mobile passport control](https://appshunter.io/ios/topics/mpc-mobile-passport-control) · [us passport app](https://appshunter.io/ios/topics/us-passport-app) · [mpc customs](https://appshunter.io/ios/topics/mpc-customs) · [cpb mpc](https://appshunter.io/ios/topics/cpb-mpc)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*