# Global Fitness Challenge — user reviews > 56 indexed App Store user reviews of Global Fitness Challenge by Connecticut General Life Insurance Company, rated 1.20/5 from 36 ratings. - Source: https://appshunter.io/ios/app/global-fitness-challenge/id1237653481/reviews - App overview in markdown: https://appshunter.io/ios/app/global-fitness-challenge/id1237653481.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 32 ## Newest reviews (14 of 56) ### 1/5 — Garmin connect sync doesn’t work *2022-07-29, version 2.5.8* Was excited to see they support garmin connect and then none of my activities even show up ### 1/5 — This app is horrible *2022-07-02, version 2.5.5* It doesnt sync anything at least from my iphone or apple watch. It doesnt allow face recognition login even after submitting/enrolling and allowing all settings It constantly lags and crashes The list goes in and on. I will just be using the website. ### 1/5 — Could be great…but it isn’t *2022-06-26, version 2.5.3* Not updated well, doesn’t actually sync with other devices or applications like Apple health, apparently has Face ID capability but it rarely works, just glitchy and disappointing. It is a nice UI once you are in, but the glitches and nonfunctional but apparently available features make this app close to useless. If the developers were to maybe do a bit more updating to the Face ID and sync features, this could be a great little app. ### 1/5 — Seriously fix this thing *2022-06-24, version 2.5.3* Ok, this thing has synced to my Fitbit and has only brought over 1 day of data and is missing out on A LOT! Y’all really need to get this app fixed if you’re going to try and have employees take part in it. Major fail y’all, major fail. ### 1/5 — Have to login every time *2022-06-21, version 2.5.3* I thought this app was newer so was expecting the login issue to be temporary. But now I see in the reviews, it’s been happening for over a year. I cannot believe I have to login every single time. In a world where we need complex passwords and the app doesn’t call up the iCloud Keychain, this is extremely cumbersome. ### 1/5 — Does not sync data from Apple Watch *2022-04-26, version 2.5.2* This app says it works with apple health but it never syncs. I’ve tried to direct sync but it won’t. It is so hard to manage a challenge when you have to manually enter everything. ### 1/5 — Doesn’t sync with apple health app *2022-02-08, version 2.5.2* Connected the app to apple health and I can clearly see apple health data showing my workouts but nothing updates. Seeing similar reviews from almost a year ago. The challenge is getting it to work. Come on Cigna hire good developers. ### 1/5 — Garbage! *2022-01-13, version 2.5.2* I liked the idea of this app but the execution is terrible. The app fails to do the very thing is supposed to do, which is sync your data without that there is no reason to have this app on my phone. Also, no way to contact support! ### 1/5 — Won’t sync, bad security, and a typo *2021-09-11, version 2.5.0* (1) Doesn’t sync at all with Garmin Connect. Waited, refreshed, checked the Garmjn side, to no avail. This is definitely a problem with Cigna’s app. (2) You can’t paste a copied password into the sign-in field (only allows you to type one in), which discourages users from utilizing long/complex passwords that they would copy/paste from a password manager app. This is probably the worst fault of the app that has access to a ton of your health related data and personal information. (3) Cherry on top: they misspelled “November” as “Novemeber” in the timeline. Good going guys. ### 1/5 — Constantly crashes *2021-08-19, version 2.5.0* I would love to give this app a better review as I think the concept is great! But, I have to delete it and add it back every single day. It always says my email and pswd are wrong - they’re not - and face login has never once worked for me or my teammates. I do wish these issues would be resolved so I could use the app as it is intended. ### 1/5 — This app is a lie *2021-08-05, version 2.5.0* My job offer this through a challenge that was going on . I workout twice a day at F45 in the morning and afternoon . I also walk and stay active during my day . This app does not sync any of your data unless is exercise that you logged on your iPhone . Oh let me talk about the iPhone , it does a horrible job at attempting to sync data from an IPhone …. Maybe a Fitbit would work …. Not sure . It basically gives you one point for each minute you workout , if you do yoga for 45 minutes you will receive 45 point , if you so 45 minutes of high intensity exercise you will also get 45 minutes . I don’t understand how this is possible since not all exercises burn the same amount of calories . The best part about it is that you can go on here and log as many things as you want instead of allowing only syncing of data from and iPhone or any other watch. Just to prove how much of a lie this is some people on the second day of the challenge we’re had already thousands of points which is impossible honestly . ### 1/5 — One of the worst apps ever! *2021-07-19, version 2.5.0* Hands down the worst app I’ve ever used. It crashes constantly, won’t work with Apple Watch, won’t sync with Apple Health and is a fantastic example of how an app shouldn’t operate. Whoever is being paid to create and maintain this app is committing robbery and should be utterly ashamed of themselves. ### 1/5 — Won’t Sync *2021-07-19, version 2.5.0* I’m so disappointed. I’m in a work challenge competition but for the last 2 days the app has crashed and won’t sync the workouts i’ve done on my apple watch. Now I don’t even get points for the workouts I did do ### 1/5 — Does not sync with Apple Heath App *2021-06-02, version 2.4.9* I have been waiting for a few hours for this app to sync with my health app and nothing. I have deleted and reinstalled and still not working. I have updated the setting several times as well and have had no luck . . . Very frustrating 😡 ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2023-05-31* The app will not recognize the login info that works on the website. Pointless. Should have an option for no stars. ### 1/5 — Don’t use unless you have to like me *2023-05-20* To participate in a fitness challenge at work I down loaded this app but it’s been NOTHING but a pain! It gets hung up all the time and I end up having to delete and reinstall. 1/10 don’t recommend. ### 1/5 — Face ID does not work *2023-05-03* I have tried multiple times to get Face ID to work. I can set it up, but then when I go to log back in to the app using Face ID, I get an error message saying “Sorry, your email address or password are incorrect.” ### 1/5 — Stopped working *2023-04-18* The app just stopped working since I upgraded to iOS 16.3.1 looks like they never update bugs so not surprising ### 1/5 — Not user friendly *2023-03-22* The app supposedly logs activity time by syncing with my Garmin Connect account but it was never able to sync, despite repeated attempts. It just kept saying “info will update in the background of the app” but that never happened. Also, you get points awarded for meeting pre-assigned goals, but you can’t see what the goals are without clicking into and out of every one. On the main summary page they just appear grayed out. It doesn’t make sense- how am I supposed to keep track of the goals I am working towards? Not worth the hassle. ### 1/5 — Accuracy is lacking *2023-02-24, version 2.5.8* This app links to Apple Watch but ignores the calorie counts, making up its own. I work out super hard, but that effort is ignored as standard calorie counts are given despite effort. Since it is a competition, this really is unacceptable. ### 1/5 — Help *2023-01-31, version 2.5.8* I’ve used this in the past and now can’t seem to make it open. ### 1/5 — The worst *2022-10-04, version 2.5.8* This app is so slow to load, constantly when loading points from Apple Watch you have to close the app and reload to see everything reflected. Lastly the mapping Cigna has done from the Apple Watch to the challenge doesn’t make sense for some and the mapping that Cigna help has is clearly out of date. Improve this app… ### 1/5 — Terrible App *2022-08-18, version 2.5.8* You get points for logging activity on the app but the app refuses to let me sign in. Keeps saying my email or password is wrong, in spite of the fact that I can log in perfectly fine using the same login credentials on my laptop. No support option to contact for help within the site. I am just going to delete it and sacrifice the points available. ### 1/5 — Buggy logs you out *2022-08-01, version 2.5.8* Buggy app that logs you out after an workout ## Most praised reviews (10 highest-rated) ### 4/5 — An easy way to track your fitness *2019-09-25, version 1.3.3* This app is working very well with my current fitness challenge. The one improvement that this app direly needs is the ability to at least remember your sign in information. Or allow biometric logins. That part is annoying. But the layout is intuitive and thus easy to use. Seriously though... maybe a ‘remember me’ checkbox or something? Thanks!!! ### 3/5 — Sync *2021-07-20, version 2.5.0* Would like a lot better if the Apple Health actually synced. Even with the most recent update I am unable to view what my Apple Watch has tracked. ### 3/5 — Account Link *2020-10-01, version 2.2.1* Setup was relatively easy and setting up health activity was simple. Only thing that doesn’t seem to work is the “Link with myCigna.” Logging in through the app doesn’t work nor does bypassing the app and logging in online. Hope this gets fixed so I can get rewarded through Cigna. ### 3/5 — Ok app, but needs help. *2018-07-20, version 1.3.0* The main thing I don’t like about this app is it makes me login every time, we need to be able to login using our Touch ID. Seems to be some problem with syncing the Apple Watch. ### 2/5 — Syc is not working *2023-03-14* I have Garmin Forerunner watch and I syc my Garmin account but it’s not syc my data. When ever I try refresh it’s shows message and says it will took some time to fetch data . ### 2/5 — Huh? *2022-07-21, version 2.5.8* There are a few things about the app that you need to know- the exercise only counts when you log in the exercise. So if you are in a fitness challenge, if you forget to start your watch, you’re out of luck and you have to manually enter the info. Also, it doesn’t take into consideration heart rate for exercise counting. My elliptical workout, where my heart rate is almost twice as high as when I’m using my underdesk cycle, is counted similarly. That is silly. And to that point, the calories count is silly. It doesn’t look to see what my watch is using for potential calories. My calories for (underdesk) cycling is being recorded as at least 3 times more than I’m actually burning. That is really annoying but I guess it doesn’t matter since it doesn’t really count for the fitness challenge. ### 2/5 — Apple Watch Disappeared *2022-07-20, version 2.5.8* The app is a bit clunky but does the job it needed to. However, in the middle of a challenge, the SYNC for the Apple Watch disappeared. It was working and now only Apple Health works. Now I’m order to get credit without manual input of info I have to start the exercise on the phone. The doesn’t makes sense. Apple Watch as a SYNC choice needs to return. Otherwise the challenge isn’t worth doing. ### 2/5 — Doesn’t work as claimed *2022-03-22, version 2.5.2* I installed this app for a fitness challenge associated with my employer and I only joined the challenge because i was supposed to be able to easily sync my Apple Watch. It synced one time. I have had to manually enter my information since. I work out multiple times a day so it makes participating in the challenge inconvenient. I won’t be competing in these challenges again due to this failure. I would suggesting to anyone downloading this app with an expectation that it will sync, to pass on this app. It seems to be the biggest complaint from users. ### 2/5 — Cannot paste the password *2021-08-04, version 2.5.0* In the age of the password managers, the app won’t let me paste my password. My password is 17 characters long, I guess I am not logging in. Not sure how bad the actual app is. I’ll update the review if i can get past the login screen. ### 2/5 — Doesn’t sync with Apple Health *2021-04-19, version 2.4.8* Don’t offer syncing and not ensure it works well and promptly. I finished my workout over 2 hours ago and the sync hasn’t happened. I’ve deleted/reinstalled the app, rebooted phone, open close app and I’m giving up on it. I’ll manually put my stuff in. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*