# Global Smart Plus — user reviews > 64 indexed App Store user reviews of Global Smart Plus by Global IME Bank Ltd., rated 3.90/5 from 122 ratings. - Source: https://appshunter.io/ios/app/global-smart-plus/id1565283667/reviews - App overview in markdown: https://appshunter.io/ios/app/global-smart-plus/id1565283667.md - Rating breakdown: 5★ 71 · 4★ 17 · 3★ 8 · 2★ 2 · 1★ 24 ## Newest reviews (16 of 64) ### 2/5 — Face lock not avl *2025-08-15, version 1.8.2* Am out of nepal now And i forgot me password too But my face lock is the only way to unlock the app But now it’s not showing face scan option Please add ### 2/5 — Pls make it in advance *2025-07-04, version 1.8.0* ATM card request through application and delivery options. ### 3/5 — Not working *2025-04-19* After update on 18 april 2025٫ app not working/ log in crashes ### 2/5 — Mr *2025-04-05, version 1.7.4* Not very smart ### 4/5 — We need another method bank money transfer buy bank account.thear was only QR code transfer availab *2025-01-21, version 1.7.2* Update more ### 3/5 — Mobile banking *2025-01-19, version 1.7.2* If i merge my personal bank acc and business bank acc in one mobile banking app i cannot share my secondary bank qr code … please fix this issue ### 1/5 — Update *2025-01-17, version 1.7.2* I don’t like the way they update in 1,2 days with changes ### 1/5 — UI is no more user friendly *2025-01-15* Switching to other bank just because of UI ### 4/5 — Bring back the old UI. *2025-01-10* Hello, I’ve been a customer of Global IME Bank for almost two years, and while I appreciate the excellent banking services you provide, I’m disappointed with the recent changes to the UI. The previous interface was user-friendly and visually appealing, but the current UI feels lacking, especially with the black-and-white icon design and color scheme. I’m rating the app 4 stars solely because of the previous UI and the overall banking service. However, if I had to rate the current UI, it would be a 1. I strongly urge you to consider reverting to the old UI or implementing significant improvements to make the app more visually appealing and functional. Thank you for your attention. ### 2/5 — Kyc update through e-banking app *2025-01-09, version 1.7.0* It’s very hard to update kyc form from outside the country .And the account freeze until you do it with the agent available in there! ### 1/5 — Update and transaction limits *2025-01-06, version 1.7.0* It often asked for updates as I do transactions which is so disgusting for me and also transactions limit is very limited and takes around Rs 11 for doing each transaction even while transferring to other accounts.Though,I used it .I’m not satisfied. ### 1/5 — Not login *2025-01-05, version 1.7.0* I did last update now it is not login ### 4/5 — Good app *2025-01-03, version 1.7.0* Use very easy and smooth I love this apps ### 1/5 — Password change *2025-01-03* Why would you make me change the password many times? I will forget my password and pin that way. That’s the worst thing to do. ### 1/5 — Bad service *2024-12-15, version 1.6.4* Worst mobile banking service I have ever in my life. ### 1/5 — Worst customer service *2024-12-01, version 1.6.4* Waited for vkyc for 2 weeks..still didn't get any respones ## Most critical reviews (10 lowest-rated) ### 1/5 — Trying to open account *2026-05-24, version 1.9.5* I have been trying to open account since 1 week…when I filled all the info , it’s says time out ### 1/5 — Payment problam and staf misbehave *2026-05-12* Kasto hor pay garna jada Py nai Hudaina ghatiya bank ma ta abw banda garxu esma paisa rakheer kam xaina ### 1/5 — Useless *2025-12-11, version 1.8.10* Useless app for financial services ### 1/5 — Worst app *2025-06-13* This app is pretty bad. The system cannot recognize two different sim cards on the same phone. Never seen a stupider app. ### 1/5 — Worst update ever *2025-05-11, version 1.7.7* Too much issue with password change 😡😡 ### 1/5 — Password *2025-02-27, version 1.7.3* Password change pani gareko garna lagaucha, Harek choti different hunu parne re pahile use garisakeko word haru use garna namilne achamma. ### 1/5 — Update *2025-02-02, version 1.7.3* Stop updating application to much ??? 🙄 ### 1/5 — When will card switch upgradation ? *2025-01-19, version 1.7.2* 17 th January 00:00 am to 17 th January 17:00 pm was the times but it is passed more than 3 days why??? ### 1/5 — Unintuitive and half baked. *2025-01-17* 1. The login splash screen to unlock with Face ID is small and annoying from an accessibility pov. Make it bigger and cover the password textbox to just view the UserTag or Number. 2. I preferred the balance on top and the item in the balance container aligned to a side. The “Easy” Balance and History is just useless jibberish. It was usable before balance at top of the view and other features right below. 3. Save a state for hide and unhide balance and transaction amount. I want quick access to my transactions and balance without needing to reach the unhide button stupidly placed at the top corner of the screen. 4. QR scan and Transfer fund button are way to small. The scan QR button should be right in the middle of the navigation pane like nBank. I use QR payment alot and I think many users do with mobile banking. Why is that not a highlight? 5. Custom QR amount Tab has vanished that has been replaced with a new tiny text “add amount” which I missed at first and I am sure many will too. It is actually a good feature but obscured by UI. Test your application thoroughly before mass adaptation and think about the user experience before pushing the app to consumers. I am annoyed to the point that I haven’t been using GBIME bank services as much I used to. Previous version was good and usable at the least. I wouldn’t have updated the app if not for the blaring UPDATE NOW dialogue box everytime I open the app. ### 1/5 — Update *2025-01-17, version 1.7.2* What’s with this freaking update!!! Always asks you to update and it’s freaking annoying ## Most praised reviews (10 highest-rated) ### 5/5 — Great! *2025-12-19, version 1.9.1* Easy and smooth 👍 ### 5/5 — The Best! *2025-07-11, version 1.8.2* Global IME Bank has the best mobile app compared to any other banks in Nepal. They roll out regular updates and the UI/UX is top-notch. No other bank even comes close in terms of mobile application. The best! ### 5/5 — ANKIT TAMANG *2025-05-16, version 1.7.7* ANKIT TAMANG ### 5/5 — Finally able to open A/C from overseas *2024-12-03, version 1.6.4* Thank you so much Global IME bank🙏 ### 5/5 — Amazing *2024-11-03, version 1.6.2* Wonderful this aap easy to use ### 5/5 — Excellent *2024-08-27, version 1.6.0* All nice features and easy to manage online banking. International standards banking App is excellent. ### 5/5 — Cross border payment *2024-08-14* Khoi ta cross border payment service ke kaam gareko Indian le matra Nepal ma pay garna Paune ho ki hamile pani India ma payment garna milxa Recent update ma pani cross border mention gariyeko xa but khoi kaam nai gardaina Really frustrating ### 5/5 — Easy to Use *2024-03-01, version 1.5.11* Nothing extra utility working properly. ### 5/5 — Ramro xa app *2023-08-17, version 1.5.7* Paila vanda dherai nai ramro vayeko xa app.Transaction haru ni testo fail hunna.Discount offer ni airakheko hunxa bigmart ma ### 5/5 — Nice one. Very ease special with fd and loan against fd *2022-11-18, version 1.4.19* Great ui too --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*