# Global Virtual Care — user reviews

> 4 indexed App Store user reviews of Global Virtual Care by Teladoc Health International SA, rated 3.00/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/global-virtual-care/id1470660146/reviews
- App overview in markdown: https://appshunter.io/ios/app/global-virtual-care/id1470660146.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1

## Most critical reviews (4 lowest-rated)

### 1/5 — App won’t log in

*2021-02-28*

After waiting over an hour for the app to update after I downloaded it, I finally reached a log in screen. However after entering my credentials I just receive an error message saying “There has been an error. Please try again later.”

### 1/5 — Can’t log in

*2020-11-01*

Receive error ‘Invalid Language’ when trying to login on either ipad or iphone

**Developer response:** Hi Tommy- A fix has been released for this issue. Please uninstall and reinstall the app and try again. If there are any further issues contact GlobalVirtualCare@bupa.com

### 1/5 — Doesn’t  start up

*2020-10-16*

Trying to start the app for the first time all I get is a screen saying. “Please wasn’t, updating.....”

**Developer response:** Thank you for your feedback. We have now fixed the issue and invite you to try the app again. If you experience any further issues please contact us with your Bupa Global membership number at globalvirtualcare@bupa.com and we will be able to assist you further

### 2/5 — Won’t open

*2022-07-19*

App now won’t open on iPhone 11 at all.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
