# GlobalProtect™ — Secure Network Connection

> Secure enterprise network connection for mobile users via VPN. (iPhone/iPad app by Palo Alto Networks.)

- Source: https://appshunter.io/ios/app/globalprotect/id1400555706 (this page in markdown: same URL + `.md`)
- Developer: [Palo Alto Networks](https://appshunter.io/developer/324026423)
- Category: Business, Productivity
- Price: Free
- Rating: 4.40/5 from 2,713 App Store ratings · 357 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 16 MB
- Languages: Korean, German (Germany), European Spanish, American English, Japanese, Chinese (Simplified, China), Chinese (Traditional, Taiwan), French (France)
- Released: 2018-09-16
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/globalprotect/id1400555706/reviews.md

## What is GlobalProtect™?

GlobalProtect for iOS connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall to allow mobile users to benefit from enterprise security protection. Enterprise administrator can configure the same app to connect in either Always-On VPN, Remote Access VPN or Per App VPN mode. The app automatically adapts to the end user’s location and connects the user to the best available gateway in order to deliver optimal performance for all users and their traffic, without requiring any effort from the user. This allows users to work safely and effectively at locations outside of the traditional office.  

Before installing this app, please check with your IT department to ensure that your organization has enabled a GlobalProtect gateway subscription on the firewall.

Features: 

Automatic VPN connection using iOS VPN On-Demand
Support for BYOD with Remote Access VPN and App Level VPN
Automatic discovery of best available gateway
Manual gateway selection capability
Connection over IPSec or SSL
Integration with MDM for easy provisioning
Support for changing an expired AD/RADIUS password when the user connects remotely
Support for 2 Factor One Time Password based Authentication using RADIUS, SAML
Support for other PAN-OS authentication methods, including LDAP, Client Certificates, and Local User Databases
Full benefits of the native iOS experience with integrated notifications
Capability for enterprises to enable users to use any app securely

Requirements: 

 Supported on Palo Alto Networks next-generation firewalls running PAN-OS 7.1, 8.0, 8.1 and above 
 Requires a GlobalProtect gateway subscription installed on the Palo Alto Networks firewall in order to enable support for GlobalProtect app for iOS.
 Supported on iOS 10 and later releases

## Key features

- Automatic VPN connection
- Support for BYOD
- Automatic best gateway discovery
- Manual gateway selection
- IPSec or SSL connection
- MDM integration
- Two-factor authentication support

## What do users think of GlobalProtect™?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Works well when set up
- 🔒 Secure VPN connection

**Cons**

- 🐛 Frequent connection issues
- 🔍 Lack of troubleshooting options
- 🤯 Frustrating user experience
- 🔑 Difficult to change login credentials
- 🔌 Disconnects internet when turned off

**Commonly reported bugs**

- Crashes on iOS 15 and newer
- "Missing required input parameters" error
- Fails to connect with certain authentication methods
- Stuck in "connecting" state, requires reinstall

**Most requested features**

- Multiple portal support
- Ability to save server addresses
- Support for hardware security keys
- Landscape mode for tablets
- Improved compatibility with newer OS versions

## Recent user reviews (10 of 357)

All indexed reviews: https://appshunter.io/ios/app/globalprotect/id1400555706/reviews.md

### 1/5 — Worse “security” app ever

*2026-08-03, version 6.3.4*

First of all this app looks OLD, second signing in and going back to this app via deep linking just gets me stuck at “CONNECTING”, literally half of my team can’t get past this screen. REALLY BAD APP.

### 1/5 — Latest update (-34) borked the app

*2026-07-30*

Please fix

### 1/5 — 6.3.3 needs to be removed from App Store

*2026-07-28, version 6.3.3*

6.3.3 does not work with prisma access

### 2/5 — MF Authentication unreliable

*2026-05-06*

MFA Code fails more often than works first time. Normally need to cancel log-on and resubmit a couple of times to connect.

### 1/5 — iPhones unavailable to connect

*2026-03-25, version 6.1.11*

Provided by my employer. Worked only once after a new install. Need to delete and reinstall every time I need it. No other solutions work. Ridiculously useless

### 1/5 — VPN이라지만 맞나..?

*2026-03-24*

우선 앱을 통해 vpn이 잘 되다 말다 잘 되다 말다 하다가 하루종일 먹통되기도 함.. 이걸로만 원격 븥다간 나중에 크게
당합니다. 안정성때문에 별 0개를 주고싶지만 최소가 한개라 한개는 드립니다.

### 1/5 — Authentication Failed

*2026-03-19, version 6.1.11*

On a fresh install of the app, I input my organization’s portal address and reach my organization sign in and MFA steps. Following successful MFA with Microsoft Authenticator the global protect app says authentication failed with error code -1 and to contact administrator for support. My orgs IT was not able to resolve the issue. Organizations should use proven solutions from other vendors.

### 1/5 — Not able to login

*2026-02-12, version 6.1.10*

Not able to login, getting error browser should be edge.

### 3/5 — Great when it works

*2026-02-05*

I use this app to access my schools VPN and it works wonderfully when it actually connects. Many times I have to try and connect over a dozen times for it to work and sometimes it just doesn’t connect period. Other times it connects right off the bat with no issues.

### 4/5 — macOS

*2026-02-05, version 6.1.10*

Сделайте пожалуйста возможность запускать приложение на macOS

## Frequently asked questions about GlobalProtect™

### What does GlobalProtect do?

GlobalProtect connects mobile users to an enterprise's secure network via a VPN. It ensures that users benefit from enterprise security protections while working remotely, allowing them to access company resources safely and effectively from outside the office.

### What are the key features of GlobalProtect?

Key features include automatic VPN connection, support for BYOD scenarios with remote access and app-level VPN, automatic discovery of the best available gateway for optimal performance, and support for various authentication methods like RADIUS and SAML.

### Is GlobalProtect free to use?

The application itself is free to download and use. However, to connect to an enterprise network, your organization must have a GlobalProtect gateway subscription enabled on a Palo Alto Networks next-generation firewall.

### What are the requirements to use GlobalProtect?

You need a Palo Alto Networks next-generation firewall running PAN-OS 7.1, 8.0, 8.1, or above, with a GlobalProtect gateway subscription. The app is supported on iOS 10 and later releases.

### How does GlobalProtect ensure optimal performance?

The app automatically adapts to the end user's location and connects them to the best available gateway. This dynamic connection management ensures optimal performance for all users and their traffic without requiring manual intervention.

## Version history (last 5 releases)

### 6.3.5 — 2026-08-26

This version includes bug fixes.

### 6.3.4 — 2026-07-29

This version includes bug fixes.

### 6.3.3 — 2026-07-28

This version includes bug fixes.

### 6.1.13 — 2026-04-07

This version includes bug fixes.

### 6.1.11 — 2026-03-03

This version includes bug fixes.

## Apps similar to GlobalProtect™

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## More apps by Palo Alto Networks

- [GlobalProtect Legacy](https://appshunter.io/ios/app/globalprotect-legacy/id592489989)
- [Cortex XDR](https://appshunter.io/ios/app/cortex-xdr/id1635799053)
- [Prisma Browser](https://appshunter.io/ios/app/prisma-browser/id1644868543)
- [Prisma Cloud](https://appshunter.io/ios/app/prisma-cloud/id6464487587)
- [Prisma Access Agent](https://appshunter.io/ios/app/prisma-access-agent/id6596728176)

All apps by Palo Alto Networks: https://appshunter.io/developer/324026423

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*