# Glooko - Track Diabetes Data — user reviews > 301 indexed App Store user reviews of Glooko by Glooko, Inc., rated 4.70/5 from 9,720 ratings. - Source: https://appshunter.io/ios/app/glooko-track-diabetes-data/id471942748/reviews - App overview in markdown: https://appshunter.io/ios/app/glooko-track-diabetes-data/id471942748.md - Rating breakdown: 5★ 7,948 · 4★ 964 · 3★ 374 · 2★ 115 · 1★ 319 ## What do users think of Glooko? Overall sentiment: neutral **Pros** - 🚀 Excellent for pre-diabetes monitoring - 👍 Helpful for understanding serving sizes - 👍 Great piece of tool for blood glucose monitoring - 👍 Accuracy at its best - 👍 Excellent app - 👍 Fabulous app - 👍 Insight into diabetes control - 👍 Simple to use - 👍 Convenient for sharing data with doctors **Cons** - 🐛 Sync issues with devices - 🐛 Frequent crashes and freezes - 🐛 Blank screen issues - 🐛 Unreliable and laggy - 🐛 Difficult to register and set up - 🐛 Incompatible with certain devices and regions - 🐛 Delayed data sync - 🐛 Cluttered and confusing UI - 🐛 Inability to manually add data - 🐛 Lack of Apple Health integration **Commonly reported bugs** - Sync issues with devices - Frequent crashes and freezes - Blank screen issues - Inability to register and set up - Delayed data sync **Most requested features** - Add Mobi integration - Improve food logging functionality - Add ability to delete/edit entries - Enhance Apple Health integration - Improve sync reliability and speed - Optimize UI for iPad - Add insulin dosage calculation and IOB tracking - Unify meal entry and dosage calculation ## Newest reviews (12 of 301) ### 3/5 — Great when it works *2026-08-05* We really depend on the Glooko interface. The data analytic tools are great for guiding clinical decisions. However, twice now, when we have sent diagnostics and requested support, it has taken weeks for resolution. During those weeks, we lost access to the app entirely and had extremely limited, view only access on the web based portal. This is just unacceptable considering it is medical data and has an impact on delivery of care. Glooko should be more responsive and quicker at resolving issues. **Developer response:** Hello! Thank you for your feedback, we are thrilled to hear that you are finding Glooko helpful in analyzing your data. We sincerely apologize for the delay in resolving your issue. If you have any future questions or issues, please reach out to us at, support@glooko.com, as we’d love the opportunity to improve your experience. ### 2/5 — Super App bis auf eins *2026-07-30* Die App ist super und würde auch 5 Sterne geben wenn man auch Medikamente löschen könnte aus dem Medikamentenschrank. Ich hatte Medikamente gehabt, die ich nicht mehr nehme bzw. wurde ich umgestellt. Es befinden sich somit immer noch die alten drin. Bitte einfügen das man diese löschen kann. Es wird somit völlig unübersichtlich. Danke. Dann kann ich auch 5 Sterne vergeben. **Developer response:** Hallo! Vielen Dank für Ihr Feedback. Es freut uns sehr zu hören, dass Sie mit der Glooko App größtenteils zufrieden sind. Wir werden Ihren Vorschlag an unser Produktteam weiterleiten. Wenn Sie über ein eventuelles Update auf dem Laufenden gehalten werden möchten, senden Sie bitte eine Supportanfrage per E-Mail an help@glooko.com. ### 2/5 — True Metrix Air not syncing since v6.13 *2026-06-22, version 6.16* Glooko used to work great until v6.13 (New Meal Logging big update). Since v6.13 which was 7 months ago my True Metrix Air does not sync anymore. Every attempt to re-pair has an error. All other Glooko features revolve around glucose monitoring in order to make decisions but if the app cannot sync with the glucometer the rest of the app becomes basically useless. I would like to continue using Glooko but cannot if the syncing feature does not work. ### 4/5 — Downtime *2026-06-18* Would have been a 5 star had we not had an unexplained down time, missing carb and insulin doses recently. Graph was there but no other detail. It's back now. So all good. **Developer response:** Hello! Thanks for reaching out with your feedback. We're sorry to hear about the trouble you had, if the issue arises again our team would love to assist you. Please submit a support request to us via email at help@glooko.com. ### 3/5 — Accessibility and Carbs *2026-06-02* can you enhance contrast, colours and especially text size please? ok for seeing a general pattern of BG but there’s no way to make graphs and especially their legends readable if you have eye issues, as many diabetics have. Also, carb data isn’t pulling through so it’s not accurate for adjusting my pump. **Developer response:** Hello, New.2.This! We're happy to look into your feature request. In the meantime and, as you probably know, most smart phone models have accessibility features that allow you to increase contrast. For any further questions, please write to support@glooko.com. ### 2/5 — Details *2026-05-21* Es werden folgende Daten seit Update nicht mehr angezeigt CGM Daten Insulin Menge Kohlenhydrate Pro Tag **Developer response:** Hallo, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Probleme mit der App haben. Bitte melden Sie sich über help@glooko.com bei uns, damit wir diese lösen können. Vielen Dank. ### 3/5 — Missing important features *2026-05-14* I don’t see a way to generate AGP reports with the official numbers. I don’t see a TITR in the main page this is really important. **Developer response:** Hello! Thanks for reaching out with your feedback. We're sorry to hear about the trouble you're having, and our team would love to assist you. Please submit a support request to us via email at support@glooko.com. ### 2/5 — Disappointed *2026-05-12, version 6.15.1* As a follower, following my son’s bg’s, the app is very slow on daily updates. App does not show iob as of time and date or even approximately. The app is to commercialized and difficult to use, for me as a follower. Maybe the information provided is more for the Physician than a follower. Recommendations: keep it simple with faster updates, stop making it complicated. Thanks ### 3/5 — Super App bis auf eins *2026-04-10* Die App ist super und würde auch 5 Sterne geben wenn man Medikamente auch löschen könnte aus dem Medikamentenschrank. Ich hatte mal Medikamente gehabt die ich nicht mehr Brauch bzw wenn umgestellt wird befinden sich immer noch die alten drin. Bitte einfügen dann gibt es auch 5 Sterne. **Developer response:** Hallo! Vielen Dank für Ihr Feedback. Es freut uns sehr zu hören, dass Sie mit der Glooko App größtenteils zufrieden sind. Wir werden Ihren Vorschlag an unser Produktteam weiterleiten. Wenn Sie über ein eventuelles Update auf dem Laufenden gehalten werden möchten, senden Sie bitte eine Supportanfrage per E-Mail an help@glooko.com. ### 1/5 — Extremely slow! *2026-03-27, version 6.15* The app takes an age to load, and to sync. ### 4/5 — Can’t enter BG manually *2026-03-19, version 6.15* I was really enjoying this app for tracking carbs but when I got my glucose monitor I realized there is no way for me to enter my levels manually, which seems like a pretty basic feature to offer. I even tried entering them in Apple Health and syncing them over and it doesn’t work. I have no use for this app if I can’t enter my BG levels. ### 1/5 — Hit with spam *2026-03-16* After downloading this app and allowing it to take my information. I began to get so many spam emails it was sickening. Every day 20-30 emails that will not stop. All American companies that I do not have in my country. I wish I never consented or downloaded this app. **Developer response:** Thank you for your review. We are sorry to hear that. Glooko never sends this amount of emails; and we only ever send marketing emails to those users who have expressly opted in to receive them. We would like to look closer at your case. Please reach out to help@glooko.com so we can investigate further. Thank you! ## Most critical reviews (10 lowest-rated) ### 1/5 — Hopeless support *2026-08-10, version 6.17* Asked support a question and they won’t answer u less I answer 100s of personal questions. Omnipod user forced to us this app. It Does not sync carbs to Apple health or display HBA1C yet it does on the website ### 1/5 — Doesn’t connect to devices *2026-07-23* This app won’t connect to my meter, despite it being a listed supported meter. I have gone through trouble shooting with their customer service and they also could not find the reason so I sent in diagnostic information from the app, to which I was told wasn’t received on their end. I sent it from the app three times. It seems there is no fix at this time. This meter connects via Bluetooth to my phone just fine, but this app refuses to sync with it. Unfortunately this is the app my clinic uses to track my glucose between appts, and if the meter does not sync you can’t even enter them into the app manually. There should at least be a back up option to manually enter if the connectivity is going to be so poor. Disappointing. **Developer response:** Hello! Thanks for reaching out with your feedback. We're sorry to hear about the trouble you're having and our team would love to assist you further. Please submit or reply to our support request to us via email at support@glooko.com ### 1/5 — Disappointing *2026-06-27* The phone app only gives times in range readings for the last two weeks. That information is however available on the web portal for other periods than just two weeks, so why the restrictions on the app? **Developer response:** Hello! Thanks for reaching out with your feedback. You can view your weekly average time in range from the home screen of the Glooko mobile app- just tap "View Previous Weeks" to navigate there. If you're having any trouble, or have further feedback to provide, please submit a support request to us via email at support@glooko.com. Thank you! ### 1/5 — Issues with app *2026-06-23, version 6.16* When I opened the app at my endocrinologist office, the app stalled out while downloading data and asked me to re-login. The apps’ screen hung up and never let me have the option to login. I had to delete the app and reinstall in order for the app to begin working again, otherwise the app kept remaining stuck at a blank 0% d/l data screen and no login option. Once reinstalled and re-logged in the d/l started to work. The d/l progress began to lock up at 21% this time. The app looked stalled for minutes and then after taking my vitals at the endos’ office (approx 5 mins) I picked up my phone and the d/l was complete but data was still synching. ### 1/5 — LMB *2026-06-14, version 6.16* Disappointed that has no option got constant HBA1c levels ### 1/5 — Data is very slow to load. Takes several minutes. *2026-06-05, version 6.15.1* Background app fresh doesn’t work to download. You have to keep the app open. No API to get full data either. It’s not your data is the person data ### 1/5 — Laggy as all get out *2026-05-20, version 6.15.1* This app was fantastic until the total redesign. The barcode scanner hangs for about 30 seconds before opening the camera. This makes logging a meal take forever. We’ve all but abandoned using the app after using it daily for almost 2 years. ### 1/5 — No funciona con iOS *2026-05-18, version 6.15.1* No vincula con mi religión premier blu ### 1/5 — Latest Update *2026-05-11, version 6.15.1* Can't search for food at all!! Can't take AInoics if food . Can't addd items like before . I haven't used this in month because it isn't fixed and I hate it when it used to be my fave tracking app and diabetes app ever . Not I use Gluroo instead ### 1/5 — Inaccurate and slow *2026-05-07, version 6.15.1* The information in the calorie count and carbs is often inaccurate compared to the packaging. While it might be only one or two carbs or a few calories, it is still inaccurate. The most basic foods will not be in their system. If you shop Aldi good luck. Most of their foods will not be in the system. Also, it is painfully slow to use the barcode scanner. Since the last update, if you use the barcode scanner, you have to wait forever after pressing for it to even begin. I despise this app and if my doctor’s office didn’t require it, I wouldn’t be using it. ## Most praised reviews (10 highest-rated) ### 5/5 — Carbs? How much? *2026-07-25, version 6.17* Glooko allowed me to find the carb load on so many different foods. It is easy unlike other apps the entries are totaled so you can calculate your insulin based on the entire meal. ### 5/5 — Great so far *2026-06-21, version 6.16* I have only started using this today for my diabetes but it is amazing so far! Every single question you can imagine that your endo is going to ask, it has an option to put that data in. It’s just so convenient that it’s all in one place! If I start to have opposite feelings about this app, I will update but I don’t think I’m going to need to😊 ### 5/5 — Display and Widget *2026-06-18, version 6.16* I love the app. It brings all of my numbers into one area of view without having to access multiple apps to get all details. For future development it would be nice to see a widget and on-screen display of up to the minute cgm numbers. ### 5/5 — Great app *2026-06-12, version 6.16* I highly recommend it works amazing ### 5/5 — Correcting account on app *2026-05-08, version 6.15.1* Awesome staff - very helpful and assisted resolving my issue quickly ### 5/5 — Romeo Maffei *2026-04-30, version 6.15.1* I’m very happy with this new app for me I got e new doctor Dr Millard Khourw recommended and I’m very happy with it ### 5/5 — Great app *2026-04-18, version 6.15.1* Very helpful and reliable ### 5/5 — Tolle App *2026-04-04* - sehr übersichtlich - alles was man braucht - genaue Daten **Developer response:** Hi! Vielen Dank für Ihr wunderbares Feedback. Wir freuen uns immer über Rückmeldungen von unseren Nutzern und sind froh zu hören, dass Sie unsere App nützlich finden! Bitte zögern Sie nicht, sich an uns zu wenden, wenn Sie in Zukunft Hilfe benötigen. ### 5/5 — I like it *2026-01-21, version 6.13.1* It help me know what makes me high and low.👍🏼 ### 5/5 — Senior taking control of my life again. *2025-12-26, version 6.13.1* Muy buena aplicación, fácil de manejar tan sencilla o compleja puede adaptarse a diferentes formas de ver y analizar la información para el manejo de la glucosa ya sea para el control de la diabetes o para deportistas. Yo soy mayor de 65, Ciclista aficionado y tomando el control de Diabetes tipo 2. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*