# Glow - AI Skin Scanner — user reviews > 90 indexed App Store user reviews of Glow by Dent Labs, LLC, rated 4.80/5 from 2,221 ratings. - Source: https://appshunter.io/ios/app/glow-ai-skin-scanner/id6529520298/reviews - App overview in markdown: https://appshunter.io/ios/app/glow-ai-skin-scanner/id6529520298.md - Rating breakdown: 5★ 2,066 · 4★ 65 · 3★ 25 · 2★ 10 · 1★ 55 ## What do users think of Glow? Overall sentiment: negative **Pros** - 👍 Helpful for finding the right skincare products - 🚀 Accurate skin analysis - 💡 Personalized product recommendations - 👍 Improved skin condition after using the app **Cons** - 💰 Expensive subscription cost - 🔒 Privacy concerns with personal information access - 🐛 App issues like crashes, bugs, and glitches - 💰 Hidden paywall after initial setup **Commonly reported bugs** - App not allowing users to delete their account - Subscription issues like unexpected charges **Most requested features** - More affordable pricing options - Improved customer support and responsiveness - Clearer explanation of app features and costs upfront ## Newest reviews (10 of 90) ### 2/5 — Am I glitched? *2026-04-03, version 2.1.0* I was interested in using this to shop for skincare and learn, however I try to set up an account via google or apple and no matter what I choose, it doesn’t work. ### 2/5 — Great, then… *2026-02-22, version 2.1.0* The app worked pretty well for a few days and the past 2 days it won’t even load. I’d love to request a refund, but since the app won’t load I can’t even reach any kind of Help or Customer Service. ### 3/5 — z *2026-02-22, version 2.1.0* its really good ### 4/5 — Premature review request *2025-12-01, version 2.1.0* I only just now downloaded the Glow app, answered several questions, and took the selfie pic in the app; meaning - I have not yet truly used the app, but the app requests a 5-star review at this early juncture. And if you select the “not now” option instead of giving a review, no analysis analysis info is made available and therefore you can’t go any further to find answers or recommendations in the app. Or maybe I did something wrong? ### 2/5 — Always something wrong *2025-09-24, version 2.1.0* Never able to get analysis, even after 11 day streak. Sometimes photo doesn’t work o you have to upload. Originally couldn’t even log in for about two weeks. I like it when it works but wish I could get the analysis. ### 4/5 — Needs comparison sheet *2025-09-17, version 2.1.0* I love the idea of this app and it seems to work pretty well. For some reason, I can’t seem to get my photo quality score above 85 even though I take it in very good light. I do have a suggestion and that is that the user should be able to put the results in some type of comparative spreadsheet to compare each of the categories. I like to actually track each of those categories without having to flip back-and-forth to the different dates to see what my scores were. ### 2/5 — Suddenly can’t log in *2025-08-16* Frustrating as I wanted to keep my streak. Also was just charged for a full year. Maybe the two are related as I switched from the trial to full subscription but I can’t find how to get support. ### 2/5 — Premium *2025-08-09, version 2.0.2* You can’t access the core feature (skin analysis) without premium ### 5/5 — Glow is great *2025-08-02, version 2.0.2* Glow is very kind helpful and my skin is so much better love this app excited to keep using this app.and make sheer that you download this app and again super helpful love it so much, ### 5/5 — Helpful *2025-07-25, version 2.0.2* Like in the title this is very helpful and does just what you need! Enjoyable experience ## Most critical reviews (10 lowest-rated) ### 1/5 — Bugado *2026-07-08* Na hora de avaliar o selfie o app buga ### 1/5 — Does not scan the face *2026-06-30, version 2.1.0* Useless app ### 1/5 — Not working *2026-06-29, version 2.1.0* I installed this app, answered the long list of questions, and took a very clear selfie of my face but finally gave up after several error messages saying it was unable to process my photo. I retook the photo a few times only to get the same error message. Disappointed.. ### 1/5 — Scan doesn’t work *2026-06-23, version 2.1.0* Tried multiple times to scan and does not work. ### 1/5 — The app wont let me download my picture *2026-06-22, version 2.1.0* It is impossible to use, I tried many times, different times of the day. ### 1/5 — full of bug *2026-06-05* nothing to say since i couldn't try it. the main page was full of bug i couldn't even connect to the app. ### 1/5 — App doesn’t work *2026-05-23, version 2.1.0* I downloaded and it’s clearly a faulty system I can’t even get passed the log in page! Useless ### 1/5 — Waste of Time *2026-05-13, version 2.1.0* For starters, it didn’t let me sign-in. I restarted the app, deleted and re-downloaded it, and tried both Apple and Google sign-in options. Nothing worked, and there were no error messages to guide me either. I downloaded other similar apps and had no problems; I continued exploring the others. After about 20 minutes, I decided to try one more time. I was finally signed in, although I have no idea which Google or Apple attempt it was. Finally, I thought I could start exploring the app. Instead, the intro “quiz” took 1-2 full minutes PER answer to load into the next. Again, there were no error messages or loading symbols to indicate anything one way or another. After spending FIFTEEN MINUTES answering a handful of questions, I finally got to the skin scan page. Except, it wouldn’t process. Shocking. I retried maybe 20 times since I had already wasted so much time, but it didn’t work. According to the other reviews, I would have had my time wasted even had the app been functional, as they say it demands payment right after the skin scan. ### 1/5 — SCAM *2026-02-25, version 2.1.0* Keeps switching between the score being 69 and 79, even tried with super models same result, do not download ### 1/5 — Yeah no *2026-02-21, version 2.1.0* It sucks Premium isn’t worth it and free sucks and only works once, GLOW?? More like NO!! ## Most praised reviews (10 highest-rated) ### 5/5 — Don’t download *2026-04-24, version 2.1.0* It’s fake some things just don’t work period and this has a lot of flaws for an app I’m supposed to trust with my face and as it gets worse it stops letting you upload pictures of yourself sooooo🫵👎🙁 ### 5/5 — Idk *2026-04-20, version 2.1.0* idk yet ### 5/5 — So insightful *2025-10-22, version 2.1.0* So easy to use and I love how much of a customised response I got!!!! ### 5/5 — Hello *2025-10-15, version 2.1.0* They have helped me get better skin ### 5/5 — So amazing! *2025-10-07, version 2.1.0* I already know it will get my skin clear ### 5/5 — Tnx *2025-10-04* Tnx ### 5/5 — AMAZING!! *2025-08-28, version 2.0.2* Excellent app, super streamlined and fun to use! Measure your progress now :) ### 5/5 — . *2025-08-16* Sieht gut aus ### 5/5 — Glow *2025-08-11, version 2.0.2* This app is so good! 10/10 would recommend! ### 5/5 — Amazing app *2025-08-06, version 2.0.2* Made me get rid of my fungal acne on my forehead in the span of 2 weeks! Total glow up! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*