# GMG Prime App — user reviews > 159 indexed App Store user reviews of GMG Prime App by Green Mountain Grills, rated 3.60/5 from 187 ratings. - Source: https://appshunter.io/ios/app/gmg-prime-app/id1525047680/reviews - App overview in markdown: https://appshunter.io/ios/app/gmg-prime-app/id1525047680.md - Rating breakdown: 5★ 106 · 4★ 9 · 3★ 13 · 2★ 9 · 1★ 50 ## What do users think of GMG Prime App? Overall sentiment: negative **Pros** - ⭐ Reliable connectivity - ⭐ Intuitive user interface - ⭐ Helpful monitoring features - ⭐ Precise temperature control **Cons** - 🐛 Frequent disconnections - 🐛 Buggy app updates - 🔌 Unreliable WiFi/server mode - ⚠️ Confusing setup process **Commonly reported bugs** - App freezes and crashes - Inaccurate temperature readings - Inability to connect to grill **Most requested features** - Ability to save cooking history - Customizable temperature alerts - Improved app stability and reliability ## Newest reviews (19 of 159) ### 2/5 — Great tool when it’s connected. *2026-02-20, version 1.3.22* I like the app . You can adjust profiles, change/ check the temps of the probes. Downfall is the app will keep disconnecting from the grill. You will open the app and nothing will be on the screen. It will reconnect after a few minutes, it gets annoying. ### 4/5 — Positioning *2026-01-19, version 1.3.22* Would be nice if the temp probe read outs were a little lower down where they are not cutting off the grill temp read out. ### 3/5 — Functional… but only barely *2026-01-01, version 1.3.22* Very simple. While the app is functional it is not the most user friendly. This app leaves a lot to be desired compared to other grill apps. ### 2/5 — Poor connection *2025-12-06, version 1.3.22* App is sluggish and takes long to connect and then has to reconnect constantly. Cannot start a profile remotely. Calibration settings could be easier to understand. Love the grill but app could be much better. ### 2/5 — Love the grill hate the app. Needs a lot of work *2025-10-22, version 1.3.22* The app needs a lot of work. It is constantly losing connection with the grill. Even when it is connected have to generally submit a temp or change several times before it works. It badly needs to be fixed. Again amazing grill horrible app. ### 1/5 — Won’t connect *2024-12-26, version 1.3.16* Always says there is an update I click update grill shows updated and it fails everytime ### 1/5 — FAIL *2024-12-25, version 1.3.16* After 1 year app no longer connects to Ledge. ### 1/5 — If it ain’t broke don’t fix it *2024-12-07, version 1.3.13* What have you guys done. Made the GMG app way harder to navigate than it needs to be. I’ll be deleting and using the original one. ### 3/5 — Wide temp swings *2024-11-28, version 1.3.13* Generally, Grill controls seem to work. Only giving 3 stars because I can’t tell if the app or grill controller is buggy. Too many times where I can’t trust the app or controller. Say I’m at 195 degrees. I will change the temp of the grill through the app to 220z. While the app says the grill is at 195, the second I change the temp the indicator will drop like 30 degrees to 165 and stay there. I dont know if it’s the app or controller. But it makes using a “easy” smoker a headache. ### 1/5 — Doesn’t connect to my Prime Ledge *2024-10-23, version 1.3.11* Bought a new Ledge this summer and it won’t connect to the new prime app ### 1/5 — Poorly developed app *2024-10-08, version 1.3.8* App does not connect to either of my GMG grills anymore, support doesn’t pickup the phone. App was clearly developed to fast and not tested. ### 1/5 — iOS not compatible *2024-09-05, version 1.3.8* Looking at the most recent reviews tells me I’m not alone. Please get this fixed! Green Mountain Grill fought long and hard with their competitor for Wi-Fi use let’s get this right! I just spent $1200 on a new grill that doesn’t connect to my phone. If you can’t get this fixed send me an android device to use as a remote. ### 1/5 — Ios server mode doesnt work *2024-09-04, version 1.3.8* Also, Apple user that can’t connect to server mode getting close to a year now of not being able to use it. ### 1/5 — WiFi STILL doesn’t work!!!! *2024-07-16, version 1.3.8* I’m another iOS user that is unable to use the server mode. I’ve called tech support and was told they know about the issue and to expect an update to fix the issue within the next two weeks. That was now about two months ago. Please fix your app so we can use the grill as intended! ### 1/5 — Horrible *2024-07-02, version 1.3.8* every time you need to grill you have to reset the grill to connect to it with the app. ### 1/5 — Still doesn’t work *2024-07-01, version 1.3.8* Waiting 2 months now for a supposed update to fix my issue because according to the person I spoke to from GMG “it doesn’t work on iOS”. The guy said they finished testing and it was submitted for approval. I’m guessing there is no update to fix the issue and they don’t feel like replacing the board. Stay away from green mountain and look somewhere else. ### 4/5 — For me, the Prime version is better than the legacy GMG app *2024-06-28, version 1.3.8* This version of the GMG app has been working well for me so far. It has extras I don’t use but the core functionality works and it automatically connects to my grill every time I open the app with my grill powered on. I even use it in server mode where I used to only use WiFi mode with the legacy app. I even appreciate the new user interface design. I am a long term Green Mountain Grill owner. I have a Daniel Boone Classic and a Jim Bowie Prime+. But I’ve always had regular trouble with the older legacy app. Frequently I would open the app, attempt to connect to either of my grills and end up with the “Grill not found” message. It got to the point where I stopped using the app. I could just as easily turn the grill on using the controls on the grill and I don’t use the built in thermometers. I use a ThermoWorks thermometer with a paired wireless monitor I can carry around up to a 1/2 mile distance. I would only use the legacy app in WiFi mode because server mode was frequently buggy and would lose connection a lot. Server mode in the prime app just works and it connects automatically. Now when I leave I’ll actually use one of the built in temperature probes as a secondary so I can watch the temperature of what I’m cooking over my phone when I’m away from home. Good job on the new app Green Mountain. It does have a bunch of extra features I’ll never use but the core app is actually useful now. ### 2/5 — Still doesn’t work great. *2024-06-01, version 1.3.8* Tried this app about a year ago with terrible results. Connectivity was spotty, massive temp swings, terrible all around user experience. Was surprised to come back to see this app had fantastic reviews now. Unfortunately it appears around Apr 20th a slew of 5 star reviews, one or two lines, marketing lingo, and generic user names boosted this app to its current rating. Looks like bots to me. If this happened organically it’s unfortunate. The app still doesn’t work great, stick with legacy. If GMG paid for a bot service, that’s pretty bad form guys, just make a better app, everyone else did it, so can you. ### 1/5 — Server mode *2024-05-26, version 1.3.8* Terrible app server mode still doesn’t work. GMG keeps telling me that it’s my internet that is the problem. ## Most critical reviews (10 lowest-rated) ### 1/5 — Love the grill dislike the app *2026-06-22, version 1.3.22* We love our green mountain grill but the app has been nothing but issues since day one ### 1/5 — Embarrassing *2026-05-12, version 1.3.22* What an absolute embarrassment this app and company are. Fix everything! ### 1/5 — Never works on iPhone. Like ever *2026-03-02, version 1.3.22* Did they just quit working on this app? It’s literally never worked. ### 1/5 — Doesn’t Work *2026-03-01, version 1.3.22* The app does not work ### 1/5 — Not good *2026-02-22, version 1.3.22* Poor stability. Will continually lose connection when I am standing next to the grill and the internet connection is no more than 10 feet away. Interface looks better than legacy version that I never had a connection issue with. I couldn’t even keep a good connect with Bluetooth standing next to grill. Downgraded back to legacy. ### 1/5 — Very bad app *2025-11-29, version 1.3.22* They can buy as many reviews as they want but the reality is this app is useless. Not only is it very glitchy and slow it has a terrible ui. It also does nothing for you. You can’t set the adjust the fan speed when smoking only cold smoking, you can’t adjust the amount of smoke, and the app doesn’t stay connected to the grill once it is closed. The app doesn’t send you a notification when you have a timer set or your food is getting close to being done. it disconnects if you close the phone or switch to a different app. It also sometimes doesn’t connect to the smoker all together. There is no point to adjusting the slider for temperature. It literally does nothing and is a waste of time. It doesn’t affect the fan speed. All together a very bad app ### 1/5 — Why all the fake reviews? *2025-09-02, version 1.3.22* The app needs work. The number of consecutive five-star reviews with comments that come straight from marketing material makes the company look very unethical. ### 1/5 — Prime 2.0 *2025-08-30, version 1.3.22* Not enough Information on the Climate Control. Was working with WiFi, but now will not connect. Have looked at everything on uTube and Facebook Page. Seems like the GMG Team needs to fix this issue. ### 1/5 — Absolute failure *2025-06-09, version 1.3.22* My ledge will not connect via server mode. This was a selling feature for me and now it not longer works. I was told there will be fix, still nothing. Told to use via Bluetooth instead. Not acceptable. Should have bought a Traeger. ### 1/5 — Doesn’t work most of the time *2025-04-03, version 1.3.22* The main purpose of this ap would to be to start you grill while in range of the wifi however this never works! I can never connect to my grill unless I go turn it on, this was never the case before. The other main reason is monitoring cook, but don’t worry it won’t alert you or anything when you have reached desired cook temp unless you have the ap open. Ap needs major work l. ## Most praised reviews (10 highest-rated) ### 5/5 — App *2025-01-02, version 1.3.16* At first this new app sucked but Gmg has done lots of work to it. Works flawlessly for me now. Love you can see your whole cooks on graph. ### 5/5 — Savor the convenience *2024-05-19, version 1.3.8* Let GMG Prime App handle the details while you focus on flavor ### 5/5 — Grill like a pro, effortlessly *2024-05-15, version 1.3.8* GMG Prime App empowers you to grill like a professional with ease ### 5/5 — Remote Access *2024-05-14, version 1.3.8* Access and control your grill remotely with ease using GMG Prime. ### 5/5 — Smart Grill Companion *2024-05-14, version 1.3.8* GMG Prime App is the perfect companion for your Green Mountain Grill, offering smart control and monitoring. ### 5/5 — Customized Settings *2024-05-14, version 1.3.8* Tailor your grilling preferences with customizable settings in GMG Prime App. ### 5/5 — Seamless Grilling *2024-05-14, version 1.3.8* GMG Prime App offers a seamless grilling experience, allowing me to monitor and adjust settings effortlessly ### 5/5 — User-Friendly Interface *2024-05-14, version 1.3.8* Navigate the app effortlessly with its intuitive and user-friendly interface. ### 5/5 — Remote Monitoring *2024-05-14, version 1.3.8* Keep an eye on your grill's temperature and cooking progress remotely with the app. ### 5/5 — Precise Temperature Control *2024-05-13, version 1.3.8* Achieve precise temperature control for perfect grilling results every time. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*