# GMS Connect App — user reviews > 22 indexed App Store user reviews of GMS Connect App by Jessica Bobeck, rated 2.64/5 from 25 ratings. - Source: https://appshunter.io/ios/app/gms-connect-app/id1587955135/reviews - App overview in markdown: https://appshunter.io/ios/app/gms-connect-app/id1587955135.md - Rating breakdown: 5★ 7 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 11 ## Newest reviews (6 of 22) ### 1/5 — Can’t login *2024-04-15* Can’t login with my username ### 1/5 — Unable to login *2024-04-15, version 1.48.106* When trying to login, I’m prompted with a message that says unable to find account. Not very useful if you’re not able to login. ### 1/5 — Jessica *2023-11-24* Fix your app ### 1/5 — Pointless App *2023-09-21, version 1.47.88* Why does the app want my email but the web want my username? And then tell me that it can’t find my account? Why have us setup a username, then ask us to use our email to login? Did you actually pay somebody to build this app for you? I would be asking for a refund. The level of programming errors here is astounding. Testing apps BEFORE unleashing them into the market is essential!!! Waste of my time! Wish I could give 0 stars ### 1/5 — Can’t sign in *2023-05-10, version 1.47.88* Reset password doesn’t work, doesn’t recognize my email but it works on the web. ### 1/5 — Terrible app *2023-01-03, version 1.47.74* Can’t even log in. Has to send multiple verification codes by email and then text, just to get to a screen that says “can’t login, try again” repeatedly. Insanely stupid. ## Most critical reviews (10 lowest-rated) ### 1/5 — Inoperable app, incompetentcompany *2026-01-19, version 1.48.187* Every time I log in, it’s a different experience, credentials are not honored, the type of credential is different, and the web interface and app are inconsistent. Not only was the help desk not able to resolve my problem, the company said they’d send my information to me and it never arrived. I’ve had terrible experience with this company being unhelpful, and they even failed to pay my friend’s tax withholdings!! ### 1/5 — Garbage *2025-09-21, version 1.48.180* The app works about like the payroll company garbage this is a horrible company ### 1/5 — Fix your app *2025-02-19, version 1.48.166* I’m so dam tired of trying to login to this app fix the dame thing already ### 1/5 — Trash *2024-12-10, version 1.48.162* Changes up their stuff and loses all my information. ### 1/5 — Terrible company *2024-10-31, version 1.48.157* It’s a terrible app and a terrible company with a terrible website to go with it. Every time I try to log in on the app it says my account can’t be found even though I have an account on the website. Whenever I try to log in on the website, it’s a pain. Now they’ve rolled out some new login page on the website that makes you make ANOTHER LOGIN and after I got it set up and working, I can’t easily get back to that login on their website. It’s like they can’t decide what interface to use and they make it stupid difficult to even login. I don’t usually write reviews, but this one deserves it. FYI, it’s not just me. Several people at my job have experienced the same thing and many don’t even bother trying to log in because it’s so ridiculous. ### 1/5 — Blank screen when logging in *2024-10-30, version 1.48.157* There is a blank screen when logging in and doesn’t let you refresh or do anything. Frustrating because this is apparently the only place you can access your digital insurance cards through GMS ### 1/5 — Keep it simple *2024-10-21, version 1.48.157* Won’t let me login. Keeps asking for my email but the gms account I have uses username. Apparently you have to create another account because they aren’t capable of transferring the existing one. Even previous gms was a pain, always wants you to change password and is extra sensitive about what you change it to. Worst payroll system I’ve ever used. ### 1/5 — Completely Useless *2024-06-14* I’m seeing reviews from a year ago claiming they can’t log in. I’m here in the present day still unable to log in. This doesn’t make me feel good about the company handling my paycheck. ### 1/5 — User not found *2024-04-22* Oh look the same issue as all these other reviews, so glad my company is paying for this service ### 1/5 — Can’t login but can login with safari WTH!! *2024-04-16* FIX THE APP ## Most praised reviews (6 highest-rated) ### 5/5 — Love the New App! *2025-02-12, version 1.48.166* My employees are loving this new app! The functionality is great and they are now able to easily access all the features they would find on the website. This new tech launch has been a game changer for our experience with GMS. ### 5/5 — Simple & Functional *2025-02-12, version 1.48.166* Easy to use and enough functionality to do what i need on a daily/weekly basis. ### 5/5 — Finally a reliable payroll solution! *2024-09-07, version 1.48.156* I feel so silly! At first, I couldn’t access my payroll and it was driving me crazy! BUT I realized I was using the wrong login and password. Now that I’m in, it works great! ### 4/5 — Can’t Log In *2024-12-19, version 1.48.162* For whatever reason the app will not let me login using my GMS connect username and it will not let me login using in using my email. Just this afternoon reset my password and ensured that my login credentials (including security questions) were correct and I am still unable to login given the information the login window requires (email + password). As a current employee, can we please improve the app and add the ability to login using your specified username? Otherwise, I will be unable to utilize this app. ### 3/5 — Unable to log in *2023-04-30, version 1.47.88* I’m able to log in to the website with my username downloaded the app seems to can’t find my account ### 3/5 — Having trouble logging in. *2023-02-11, version 1.47.74* Can login to the website but the app is not finding my account. Please look into this. I know I was able to log in when I first downloaded the app but now it wants me to login with my email instead of my username --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*