# Go Appointment Reminders — user reviews > 46 indexed App Store user reviews of Go Appointment Reminders by GoReminders, Inc., rated 4.80/5 from 540 ratings. - Source: https://appshunter.io/ios/app/go-appointment-reminders/id955022149/reviews - App overview in markdown: https://appshunter.io/ios/app/go-appointment-reminders/id955022149.md - Rating breakdown: 5★ 486 · 4★ 36 · 3★ 8 · 2★ 0 · 1★ 10 ## What do users think of Go Appointment Reminders? Overall sentiment: mixed **Pros** - ✅ Effective appointment reminders reduce no-shows - ⏱️ Saves significant time on manual reminders - 👍 User-friendly and easy to set up - 🎯 Customizable reminder messages and timing - 💬 Works well with text and email options - 🤝 Responsive and helpful customer support - 📱 Convenient mobile access to scheduling - 💰 Cost-effective for small businesses **Cons** - 💸 Pricing not clearly displayed before trial - 🐛 Frequent app crashes and freezes - ⚠️ Outdated app with infrequent updates - 🔌 Poor performance on weak WiFi connections - 😤 Difficult and manipulative cancellation process - 🚫 Limited functionality in lower-tier plans - 📉 Data loss (customers, preferences deleted) - ⏳ App times out during editing - 🔄 iOS 17 compatibility issues - 💳 Expensive compared to competitors **Commonly reported bugs** - App crashes after iOS 17 update - Random deletion of customer data - Customer message preferences reset to 'none' - Website crashes when resetting password - App freezes when scheduling appointments - Timeout errors during content editing - App doesn't open on poor WiFi connections - Inconsistent reminder timing - App hasn't been updated in 3+ years **Most requested features** - Display pricing clearly before trial signup - Add photo/profile picture capability for clients - Include client address field for service businesses - Improve app performance and speed - Add reschedule/cancellation tracking list - Increase character limit for custom messages - Display business phone number in messages - Add confirmation sequences beyond single texts - Improve app stability and reduce crashes ## Newest reviews (10 of 46) ### 3/5 — Scheduling and reminders work, app needs updating *2026-02-14, version 1.5.9* I’ve been using GoReminders since 2020. I love how customizable it is for client messages and it works well to make sure my clients know when their appointments are and how to join them. I have individual zoom links for each client that stays the same and wanted reminders one day and one hour before the session. GoReminders can do that and it’s great! That said, the app really needs to be updated. It has crashed 3 times this morning trying to do some simple tasks. Each time I have to restart my phone. It isn’t unusual for the app to crash once but maybe something changed since the last iPhone update. Anyway, I will be happy to update my review when this is fixed. ### 4/5 — Photo *2023-04-28* Add ability to include a photo in software. For example, face or project picture. With a lot of messages and people, new names get lost. Finally, the application is a little slow. I’m on latest Mac software and new computers, internet is 400 mp and it lags switching between applications in the application, sending, etc. works as described. ### 4/5 — I love this app but.. *2023-01-02, version 1.5.9* It times out and erases progress when editing your content after so long. Also, it would be more useful if clients can add their address along with their phone number and email. I run my own cleaning business and it would be helpful if I can see where I'm cleaning, instead of asking the client for the address. Other than that, good app! This app gives me the hour of my time back every month that I used to use to send reminder texts weekly. It's worth the 60$! ### 1/5 — Waaay too expensive. *2022-12-09, version 1.5.9* Nice app but if you have 10 + clients a day the price is astronomical, 2400/year?! I don’t even know how that’s competitive when other reminder apps charge 20-40/ month. Look around and you will find better deals. ### 1/5 — Insanely broken *2022-10-15, version 1.5.9* Please tell me how 2 hours after the first reminder is before an immediate first reminder. Total waste of time and now you have my information. ### 1/5 — There is No Mention of Cost *2022-08-15, version 1.5.9* There is no mention of cost anywhere until you download the app. They make it look like a free app. They want you to sign up for a trial and still don’t mention how much. Don’t trust these burglars. ### 4/5 — Wish it was free *2021-12-15, version 1.5.9* Great resource just wish it was free to use ### 5/5 — Client retention...need I say more *2021-05-27, version 1.5.9* Amazing app. Amazing customer support. I would do a commercial for them. ✨🎧🕶✔️ ### 5/5 — Eduardo Posadas at Rush Chevrolet Elgin, Tx *2020-07-12, version 1.5.9* It’s a great tool to add that extra edge of professionalism. Easy to use and convenient for both parties. ### 1/5 — Hidden pricing *2020-03-02, version 1.5.9* There’s no ‘in app purchase’ warning and when you dig through the details you can’t find how much it will be after the 14day trial. When you’re not upfront with customers they won’t trust you. buh bye! ## Most critical reviews (10 lowest-rated) ### 1/5 — No advertised price *2026-03-13, version 1.5.9* They don’t list what the cost will be after the trial. I downloaded the app and they don’t show any prices. I’m not going to sign up and start using this app when I have no idea how much it will end up costing. Looks like bait and switch ### 1/5 — GoReminders is cheap for a reason ….. *2025-07-30, version 1.5.9* While I love GoReminders as a service and use it for my company daily, The app is a joke. It will randomly crash. Randomly delete entire customers , or conveniently turn 100+ customers message preference to “none” Even when these people never unsubscribed from messages. When you try to talk to the team about it they say to use the browser option. Firstly, how is that a solution? Why not fix the app you made…. Secondly, the convenience I’m paying for is to have this app (and my clients) accessible to my phone when I’m on the go. Very often if I’m not connected to GOOD wifi it will not open or send anything in a browser (including places like coffee shops or hotels that have free wifi but it isn’t super great. Somehow that’s not enough) Never once has any team member, including the CEO Jonathon, said anything about improving the app. But they have no issue charging my card each month and HOUNDING you for 5 Star reviews on every platform imaginable. Every day I’m actively looking for a new text/ reminder platform. ### 1/5 — Scammy and Disrespectful *2024-11-13, version 1.5.9* This app charges way more than their competitors for inferior functionality. I tried them out for a month and when the trial ended and I was charged for the first month, I lost a huge portion of functionality. The only way to get it back was to pay $60 or more for a higher level plan when the appointment scheduler is self has such limited functionality. Ridiculous. So I signed up for Vagaro which does all the same plus more for a better price and then went to cancel. Well, that turns out to be impossible on their site. There aren’t even instructions or ANY mention of how to cancel on their site or app. Not even a contact us with a customer support email. The only way I found was to get into the chat bot which you arrive at by clicking on a link to discuss a custom enterprise solution. I asked the bot how to cancel and it told me to submit a request via email detailing why I wanted to cancel and gave me an email address. So I send the cancelation request via email. Someone responded wanting to know if they could get on the phone with me to discuss solutions. No thanks, just cancel. So they sent a cancellation form with a non-optional field to explain to them why you want to cancel. I wrote my explanation and submitted the form. Moments later I get the same guy back on email, trying to talk me into staying based on what I said in the form. Asking questions like, how many appointments do you have per day and how much are you willing to pay! I did not appreciate how difficult they make it to cancel. So much back and forth. Very disrespectful imo. I responded again that I was not interested in being negotiated with and to please respect my decision to cancel my plan. FINALLY they say they will cancel it. I don’t appreciate the manipulation. ### 1/5 — Cost *2023-11-12, version 1.5.9* Every app I’ve gone to has the price available right away but this one kept saying free trial so I thought it must be a little more expensive. $300 a year I’m assuming is the base rate for 15 text reminders a month. The price said $25 a month paid yearly for 15 texts That’s how I understood it. $300 ### 1/5 — iOS 17 causes application to instantly crash *2023-10-28* After updating iPhone 14 pro to iOS 17 application instantly crashes when attempting to schedule appointments. Lost ability to change or edit everything. As soon as changes are attempted software immediately shuts down and tosses you out. Until application is fixed/updated it totally unusable on iPhone. Add ability to include a photo in software. For example, face or project picture. With a lot of messages and people, new names get lost. Finally, the application is a little slow. I’m on latest Mac software and new computers, internet is 400 mp and it lags switching between applications in the application, sending, etc. Received a developer response stating they are aware of and may or may NOT fix the issues. What?, they know something is wrong and they may NOT fix it? Response further stated to just access the program on the web and NOT use the application. 😳 Hey Apple, you hearing this about this product on your application store? Last software update on this was 3 years ago! ### 1/5 — Website crashes *2023-10-22* I have been trying to reset my password and once I get the temporary password I go in to change the password for a permanent one and as soon as I submit it, the website crashes. It happens on my laptop and mobile devices. I’m going to have to cancel my membership because of this. Please fix!! ### 1/5 — iOS 17 causes application to instantly crash *2023-09-29* After updating iPhone 14 pro to iOS 17 application instantly crashes when attempting to schedule appointments. Lost ability to change or edit everything. As soon as changes are attempted software immediately shuts down and tosses you out. Until fixed application it totally unusable on iPhone. Add ability to include a photo in software. For example, face or project picture. With a lot of messages and people, new names get lost. Finally, the application is a little slow. I’m on latest Mac software and new computers, internet is 400 mp and it lags switching between applications in the application, sending, etc. Received a developer response stating they are aware of and may or may not fix the issues. What?, they know something is wrong and they may not fix it? Response further stated to just access the program on the web and not use the application. 😳 Hey Apple, you hearing this about this product on your application store? Last software update on this was 3 years ago! ### 1/5 — App keeps crashing after new IOS UPDATE. *2023-09-23, version 1.5.9* App keeps crashing after IOS 17 update, tried to get in contact with someone and they just said try our newest version of the app….. hello your app hasn’t had an update in 3 years that does no help for anyone. Please fix the app, paying for something that doesn’t work. Smh ### 1/5 — iOS 17 causes application to instantly crash *2023-09-19* After updating iPhone 14 pro to iOS 17 application instantly crashes when attempting to schedule appointments. Lost ability to change or edit everything. As soon as changes are attempted software immediately shuts down and tosses you out. Until fixed application it totally unusable on iPhone. Add ability to include a photo in software. For example, face or project picture. With a lot of messages and people, new names get lost. Finally, the application is a little slow. I’m on latest Mac software and new computers, internet is 400 mp and it lags switching between applications in the application, sending, etc. ### 1/5 — Company is not honest about features *2022-12-12, version 1.5.9* WARNING: you can only cancel your subscription via their website chat! The features in the free trial are not the features in the starter pack. They will want you to pay $50-$60 a month to get everything except a single text per client (no confirmations or sequences). ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect for solo handyman *2026-08-11, version 1.5.9* GoReminders is simple and has everything I need to easily schedule and send reminders to my customers. The authors clearly understood how to make an efficient tool for a solo handyman! ### 5/5 — Excellent for Appointment Reminders *2026-06-03, version 1.5.9* GoReminders has been a huge help for our business! The automated text reminders have significantly reduced no-shows and made communication with clients so much easier. The system is user-friendly, reliable, and saves us a lot of time each week. We especially love how simple it is to schedule reminders and customize messages. Customer service has also been responsive and helpful whenever we’ve had questions. Highly recommend for any business that books appointments or classes! ### 5/5 — Perfect *2025-12-01, version 1.5.9* This App is amazing. No more missed / forgotten appointments. Cost effective ### 5/5 — Best scheduling app *2025-08-25, version 1.5.9* These guys are always getting better and better cannot go wrong with this scheduling app ### 5/5 — Awesome ! *2024-03-01, version 1.5.9* Very user friendly ! I was sending out appointments within a few minutes of getting it. Definitely recommend! ### 5/5 — Review updated: A+ *2023-10-25, version 1.5.9* This is my updated review on GoReminders. I was having the most frustrating time with the website and the app. I had forgotten my password and got a temporary one and then went to update the password. Every time when I clicked submit the website would crash. I attempted to try again several times and then finally reached out to the company. They went above and beyond trying to find a solution to the problem. And finally…it worked! Thank you Jocelle for your patience and assistance! ### 5/5 — Works great super responsive *2023-07-08, version 1.5.9* Using this calendar is changed my life as a practitioner and for my assistant! If I ever run into any issues or things, I’m not sure about how to use they are extremely responsive! ### 5/5 — Perfect for Small Business *2022-12-12, version 1.5.9* I work for my family’s small upholstery shop and its my job to run the office. Which means I take care of everything from answering the phone, placing orders, taking care of all incoming deliveries and schedule appointments. GoReminders has made it seamless and beyond easy to not only help me keep better track of our appointments, but text our customers their appointment conformations. And then a reminder closer to the appointment date. Which has cut down on no-call no-show appointments considerably. With almost everyone relying solely on text messages to communicate, for a small mom & pop business like ours this app is the way to go. Highly recommend. ### 5/5 — Game changer *2022-09-08, version 1.5.9* I have a client base that relies heavily on appointment reminders. Most days I’m too busy to even send out the reminders and when I think to send one out, I’m tied up with a client. Leaving very little time for the client to have a reminder in a timely manner. With this app, I set an appointment and that’s it. My clients get their initial appointment confirmation text (6 weeks ahead)! I changed the reminders in the settings to send out an automatic reminder at 7 days and then another the day before their appointment, leaving no room for a slip up on my part or the client’s. I simply love this app! I would like to have my business number attached to the app so that clients know that it is coming from me. I had a few clients call or text to make sure it was me. And I would like to have more space to customize the messages. (there is a list of instructions that can’t be entered because it’s over the amount of characters). First and second message is fine just to set reminder, but the last text is where I would need to enter the instructions and there is no room to do so. Other than that, NO COMPLAINTS! The money spent for this service pays for itself over and over again! Thank you developers! You’ve outdone yourself self. ### 5/5 — Love this App!! *2022-04-16, version 1.5.9* This app is awesome! It’s so easy to use, and frankly it’s a lot of fun. Definitely recommend for streamlined booking and appointment- scheduling. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*