# Go Buses — Bus Travel for the North East

> Book and manage bus tickets for Northeast travel with real-time information and rewards. (iPhone/iPad app by Mission Communications Ltd.)

- Source: https://appshunter.io/ios/app/go-buses/id1065864456 (this page in markdown: same URL + `.md`)
- Developer: [Mission Communications Ltd](https://appshunter.io/developer/429167329)
- Category: Travel
- Price: Free
- Rating: 4.71/5 from 2,074 App Store ratings · 54 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 13 MB
- Languages: English
- Released: 2016-01-05
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/go-buses/id1065864456/reviews.md

## What is Go Buses?

Book bus tickets on the go. Safe, quick and affordable bus service for 
Boston, Cambridge, Newton, Providence, Hartford, New Haven, NYC – Manhattan, Washington DC, Alexandria, Vienna/Fairfax and Manassas. 

Store your tickets on the app, get directions to your bus stop, track your reward points.

Highlights:

The Go Buses app offers the quickest and easiest way to book and store your bus tickets. With the Go Buses app you can:

- Book as short as 30 minutes before the trip, one way or roundtrip
- Latest news and travel info
- Book for wheelchair travelers
- Find your stop with Station Finder
- Get your questions answered within the FAQ section
- Contact our 7day/week support team
- Track your reward points
- Update your details

Go Buses strive to be the first choice for travelers. We continually upgrade and offer state-of-the-art, modern vehicles, with a fleet boasting deluxe coaches with capacity for 55 passengers.

With features like free WiFi, power outlets, comfortable high back seats and climate controlled vehicles, Go Buses offers a service far exceeding the amazing value for money tickets.

## Key features

- Book bus tickets on the go
- Store tickets within the app
- Track reward points
- Get directions to bus stops
- Book for wheelchair travelers
- Real-time travel information

## What do users think of Go Buses?

Overall sentiment: negative

**Pros**

- ✨ Smooth and easy to use app
- 🚌 Comfortable and clean buses
- ⏱️ Punctual and on-time service
- 💧 Complimentary water bottles
- 🗺️ Convenient pickup/drop-off locations

**Cons**

- 🔍 Lack of tracking information
- 🚌 Uncomfortable or broken seats
- 🚫 Poor customer service
- 💰 Incorrect charges and billing issues
- 🐛 Frequent app crashes and bugs

**Commonly reported bugs**

- App crashes when viewing tickets
- Issues with changing account details
- Inability to book tickets from certain locations

**Most requested features**

- Ability to redeem loyalty points
- Option to open station locations in maps
- Improved app stability and performance

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/go-buses/id1065864456/reviews.md

### 3/5 — Tracking?

*2025-04-13, version 1.3.1*

Can't find tracking info.

### 1/5 — Broken Sit

*2025-03-14, version 1.3.1*

What a horrible ride. The sit was broken, I could not sit properly, in the meantime, there were 4 sit empty in the front but the driver did not allowed me to sit in those empty sits. The air conditioning was in full capacity while the front of the bus was warm. What a terrible situation.

### 1/5 — Bad customer service

*2024-12-29, version 1.3.1*

We reach at time for departure but driver ignore us and  he leave us.  very careless and nonresponsible servics.    
still im waiting for fefund my money  , im not getting response yet. 
  Im not suggest to GoBuses services for everyone

### 1/5 — No customer service at all

*2024-08-02, version 1.3.1*

If you cancel the tickets because of your personal issues you don’t get cash value refund they give points and you can’t use it if you decide to buy tickets again because if you don’t use it you will lose your money so the system doesn’t let you redeem your points but try to charge you the full amount this is horrible if you call no one answers.O my Gosh

### 1/5 — App crashes a lot

*2024-02-26, version 1.3.1*

Probably designed very cheaply. Crashes a lot for example when click on the corners.

### 1/5 — Charged me twice, no ticket

*2024-02-11, version 1.3.1*

Title says it all, literally stole like $80 from me and kept saying my card was declining and I check my bank and they took money from me.

### 1/5 — Do Not Recommend

*2022-10-12, version 1.3.1*

We waited over an hour for the bus, it never arrived. I tried calling and emailing and got no response even after 24 hours. Call center says closed despite the website telling you to call any time after 730 7 days a week. Absolutely terrible customer service. Will never use again. Go with BestBus.

### 5/5 — Njgygg

*2022-05-13, version 1.3.1*

Khhgfx

### 1/5 — Not useable

*2020-11-30, version 1.3.0*

App no longer works to allow choosing date of travel, cannot search for tickets

### 3/5 — Can’t set travel dates

*2020-11-06, version 1.3.0*

Hello, I can’t set travel dates on my iPhone 12. When I click on “ok” button the app shifts dates. So, I can’t use the app

## Frequently asked questions about Go Buses

### What does the Go Buses app do?

The Go Buses app allows you to book bus tickets for travel between various cities in the Northeast, including Boston, NYC, and Washington D.C. You can store your tickets, track reward points, and get directions to your bus stop directly within the app.

### What are the key features of the Go Buses app?

Key features include booking tickets up to 30 minutes before departure, storing tickets, tracking reward points, finding your bus stop with Station Finder, and accessing travel news. The app also supports booking for wheelchair travelers.

### Is the Go Buses app free to use?

Yes, the Go Buses app is free to download and use. The app itself does not have any associated costs, and you only pay for your bus tickets when you book them.

### What cities does Go Buses serve?

Go Buses serves a range of cities in the Northeast, including Boston, Cambridge, Newton, Providence, Hartford, New Haven, NYC (Manhattan), Washington DC, Alexandria, Vienna/Fairfax, and Manassas.

### What amenities are available on Go Buses coaches?

Go Buses coaches offer modern amenities such as free WiFi, power outlets, comfortable high-back seats, and climate-controlled interiors. The vehicles are deluxe coaches with a capacity for 55 passengers, aiming to provide a comfortable travel experience.

## Version history (last 5 releases)

### 1.3.1 — 2021-04-05

Bug fixes.

### 1.3.0 — 2020-02-11

Introducing the Go Flex ticket. Book your Go Buses travel with the flexibility to make no-fee, last-minute itinerary changes on the Go Flex ticket!

### 1.2.1 — 2019-07-09

This update contains some minor layout and content updates.

### 1.2.0 — 2019-07-04

This update contains some minor layout and content updates.

### 1.1.9 — 2019-01-03

This update contains some important bug fixes and content updates.

## Apps similar to Go Buses

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CoachRun](https://appshunter.io/ios/app/coachrun/id1147544858) | 3.4 (15) | Free | Travel |
| [Wanda Coach](https://appshunter.io/ios/app/wanda-coach/id1288467969) | 2.7 (82) | Free | Travel |
| [GO: Car and BUS Rides‏](https://appshunter.io/ios/app/go-car-and-bus-rides/id1494002476) | 4.0 (284) | Free | Travel |
| [Peter Pan Bus Lines](https://appshunter.io/ios/app/peter-pan-bus-lines/id1488801121) | 1.8 (10) | Free | Travel |
| [Wanderu: Bus & Train Tickets](https://appshunter.io/ios/app/wanderu-bus-and-train-tickets/id962532589) | 4.7 (5,616) | Free | Travel |
| [BestBus](https://appshunter.io/ios/app/bestbus/id1260597574) | 2.6 (17) | Free | Travel |

## More apps by Mission Communications Ltd

- [Sightseeing Pass Travel Guide](https://appshunter.io/ios/app/sightseeing-pass-travel-guide/id1297911199)
- [Admission](https://appshunter.io/ios/app/admission/id1603616354)
- [Sesame Unlimited](https://appshunter.io/ios/app/sesame-unlimited/id1641488033)
- [Sesame Attraction Pass](https://appshunter.io/ios/app/sesame-attraction-pass/id6755817939)

All apps by Mission Communications Ltd: https://appshunter.io/developer/429167329

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*