# Go Car Insurance > Car insurance provider focused on accident reduction and driver safety. (iPhone/iPad app by Go Maps, Inc.) - Source: https://appshunter.io/ios/app/go-car-insurance/id910338092 (this page in markdown: same URL + `.md`) - Developer: [Go Maps, Inc](https://appshunter.io/developer/910338095) - Category: Finance, Navigation - Price: Free - Rating: 4.48/5 from 7,534 App Store ratings · 47 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 76 MB - Languages: English - Released: 2014-09-19 - Data updated: 2026-06-10 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/go-car-insurance/id910338092/reviews.md ## What is Go Car Insurance? Most accidents don’t need to happen. It’s not just a belief. It’s a fact. Over the past 100 years, we as a community of drivers have reduced accidents by 90%. We say why stop there? By continuing to make advances in cars, roads and education, we’re set on trying to get rid of that last 10%. Go recognizes and celebrates insurance customers, drivers, and parents that share this core belief. For insurance customers with low accidents, Go provides low rates. For parents taking care of their kids, Go provides car seat safety and education. Soon for drivers that want to avoid accidents, Go will provide an all-new Go Safe Map — initially launched on the first Watch in the Spring of 2015. Fast forward to today and we’re expanding to connect with more insurance customers, drivers, and parents all across the country who share our core belief. ## Key features - Low insurance rates for safe drivers - Car seat safety resources - Driver education - Accident prevention focus - Go Safe Map (upcoming) ## What do users think of Go Car Insurance? Overall sentiment: negative **Pros** - 💰 Affordable prices - 🚀 Easy and convenient app - 👍 Great customer service **Cons** - 🐛 Poor claims handling and slow response - 🤖 Lack of phone support, only chat available - 🤔 Unauthorized charges on payment methods **Commonly reported bugs** - App issues with scanning licenses - Inconsistent policy renewal and cancellation - Delayed or missing payments for claims **Most requested features** - 24/7 phone support - Faster claims processing - Improved communication during claims ## Recent user reviews (10 of 47) All indexed reviews: https://appshunter.io/ios/app/go-car-insurance/id910338092/reviews.md ### 1/5 — Fraudulent Company Cheap is Expensive *2023-12-05* A fraud insurance company. They don’t pay. Do not know trust them it’s no way to communicate with them. Cheap is expensive. I filed a claim with them from an accident I had and after 2 months of them not settling my claim I cancelled my insurance. But my claim still should be valid but they refused to acknowledge my claim now that I cancelled with them. If I hadn’t went on a repaired my vehicle out of pocket my vehicle would still be at the dealership after 2 months waiting on them to approve repairs. I submitted to them all required documentation and a paid repair receipt that was the exact same amount the appraisal amount I submitted to them before I started the repairs. But that never paid out just left it saying pending. 2 months still pending approval. How long do they think I should go without having a vehicle? That’s means I would had the same problem getting reimbursed from them if had a rental vehicle that long. I rented a vehicle on the first day when I towed my car to the dealership for one day and they won’t reimburse me for the car rental. Again, this is a fraudulent company that you can’t even get a response from the adjuster when you need to communicate with them. ### 1/5 — Worst ABSOLUTELY THE WORST COMPANY *2023-08-25* Initially I wanted to write something extremely long to explain all that this company put me through but I’ll keep it short because I’m just over it!! Wrecked my car April 12, filed my claim 4/13. Nobody ever contacted me I had to make initial contact. Next my adjuster was terrible with communication, kept saying he’s working on it. Fast forward mid May I requested a new adjuster because he was just so terrible. Get a new adjuster and she’s just as bad-Kaitlin Janes. Very rude, not helpful lack of communication! It took me filing a complaint with Texas Dept of Insurance for them to move on my claim & even with the complaint they still took 2 months. Even TDI knew something was not right. If you know like I know you’ll run the other way! You will be placed in a financial strain, they will move very slow. Sure the rates are good but I’ll pay $60-$70 more for a piece of mind!!! It’s 4.5 months later and I am just finally being paid for my car! God is good and he will provide, I’m just thankful everything is finished. As of today I am no longer with these people and I am so happy!!! ### 1/5 — Terrible company *2022-11-22, version 6.0.2* Absolutely the worst customer service. It’s all via chat which means a 7 minute task via phone takes 45 minutes or more via chat because the person texting you is doing multiple chats at once which leaves you waiting 10 or more minutes between conversations blurbs. Just terribly rude to make you wait for 40 minutes to get an answer as to why without notice your insurance lapsed because they made payment term changes and didn’t let you know and thus what you set up for auto pay is no longer in effect and you find out 60 days later you have been driving with no insurance. Now all new companies see you as not being insured and the rates are twice as high as they would be if you switched over while being insured. This company is as worthless as the afterbirth of a bastard rat in a New York sewer. ### 5/5 — Easy process from start to finish thanks to Krandalynn! *2022-09-26, version 6.0* I have had no issues with This app, the ease of filing a claim and the follow thru was the best. I had a total loss accident with my vehicle. Despite the stress that comes with losing a vehicle , my claims person that was assigned to my case was absolutely phenomenal! Krandalynn Booker went above and beyond. From the initial claim to the end. She kept me updated with the entire process, gave me detailed information, explained to me what I need to do, answered all my questions, and helped make sense of all the fancy insurance lingo. When I would contact her she would immediately respond. When she said she was going to send an email and will keep me posted she did that immediately and included me. Krandalynn literally made this horrible situation the easiest situation I've ever had to experience. I can't thank her enough for the amazing job she did. No words can describe the beyond exceptional work she does. Her customer service and hard work did not go unnoticed at all! Thank you Krandalynn YOU ARE ABSOLUTELY AMAZING!! ### 5/5 — Casey Boldt AMAZING EXPERIENCE *2022-08-12, version 5.3.30* Unfortunately I had a total loss accident with my vehicle. With all the stress, anxiety and emotions from my first accident ever, my claims person that was assigned to my case was absolutely phenomenal! Casey Boldt went above and beyond. From the first encounter to the last she was amazing. She kept me updated with the entire process, gave me detailed information, explained to me what I need to do, answered all my questions, did not leave me out on anything. When I would contact her she would immediately respond. When she said she was going to send an email and will keep me posted she did that immediately and included me. Casey Boldt literally made this horrible situation the easiest situation I’ve ever had to experience. I can’t think her enough for the amazing job she has done. No words can describe the beyond exceptional work she does. Her customer service and hard work did not go unnoticed by me. I’m really thankful & grateful that Casey Boldt was assigned to my case. I couldn’t imagine going through this situation with anybody else but her. Thank you Casey Boldt YOU ARE AMAZING! **Developer response:** Thank you for the great review Cass10705! We are so happy to hear that Casey exceeded your expectations and made an otherwise terrible experience so amazing. - Ellie with Go Insurance ### 5/5 — Andrea Sova *2022-07-14, version 5.3.29* I just love love this young lady, when I tell you I didn’t have to worry about my claim at all. Andrea help me the way a customer supposed to be helped. I had a claim before and the lady that helped me I want say a name was trash. I thought it was going to be the same because it took forever to get my car and to even contact her was a mess I was a nervous wreck until Andrea Sova helped me out this time. This lady deserve a raise she is so awesome. She kept me updated and let me know step by step so I have no concerns are worry about the claim. It’s bad enough you don’t have your car but, when I tell you she had empathy for me and sincerity. This young lady is amazing she deserve everything good because the last person I had was trash, but she gave me my confidence back on yall because I said these insurance adjusters are trash, but Andrea did her thing and proved me wrong. Thank you so much for making my experience quick, fast and easy. Thank you Andrea Sova your the best!💜 **Developer response:** Wow Godly Jones we are so pleased that Andrea turned your perspective around and in the end you were satisfied with the claims service provided. Thank you for your detailed feedback and we hope to continue to improve your experience! -Ellie with Go Insurance ### 5/5 — Great Customer Service! *2022-06-21, version 5.3.29* I’ve chatted with Hector a few times regarding different questions or services I needed and he’s ALWAYS super helpful and kind even through a chat box! Normally I’m not a fan of customer service chat but Hector is so quick to reply and gets right on top of whatever I need assistance with. Now, claims adjusters for this app…different story. Rude and Not quick to lend a helping hand but quick to belittle and berate you for THEIR mistakes. But every customer service rep I’ve spoken to is AMAZING. Especially my boy Hector and also, YOU CAN’T BEAT THE PRICE ANYWHERE! love my GO insurance app! ### 3/5 — Great Until I Needed to File a Claim *2022-06-18, version 5.3.29* I felt like it was a super easy and convenient way to purchase and manage my insurance account. I appreciated the grace period and the essential workers discount they provided. During the uncertain times especially the during the worst of the pandemic. I had them for over a year. Then one day I accidentallty bumped someone's car at the traffic light. When the other driver tried to file a claim with Go Insurance- they told him my insurance was not active on the day of the occurance. It was paid & I had the receipt to prove it, but after going back & forth the man gave up I guess & when I tried contacting them it seemed like it was always outside of business hours. I work nights so that's possible.. however- it shouldn't have been so hard. My insurance was paid &active so that should have been that. **Developer response:** Hi Lady Tee 2420, I am sorry to hear that you were having trouble getting ahold of us during business hours. If you are still in need of assistance you can contact us via chat and also through email at help@gosafeinsurance.com and we can research your policy status to make sure everything is correct. - Ellie with Go Insurance ### 5/5 — Great customer service from Alyssa *2022-06-09, version 5.3.29* Good afternoon. I’m writing to express appreciation for the work of your employee Alyssa Cordero. A tree landed on our car during a storm. Having never placed a claim with GO before, I reached out to report it, and was almost immediately contacted by Alyssa to follow up and guide us through the process. She has handled every detail with great skill and professionalism! Her assistance has been timely, helpful, friendly, knowledgeable, and courteous. She even answered her phone when she was not in the office, and did not hesitate to consistently get right back to me. Our interactions w/ Alyssa have exceeded our expectations. I expected to dread the process, but the opposite happened: I was so grateful for every contact made. She is a great employee, and has done a wonderful job of representing GO. If I ever have another claim (hope not), I hope she is assigned to our case. Thank you for your help, Alyssa! Brenda Myers ### 5/5 — Hector A. *2022-05-07, version 5.3.27* I cannot tell you how great it was to work with Hector A. at GO. I had my loan company add $9,000 to my loan because my insurance hadn’t been verified. I’ve been trying to get this done for a year through a website that kept telling me they needed more information. I was BEYOND frustrated. Then I came across Hector, the only one that actually took the time to call my loan company and do a verbal with them. GO, you have a great employee in Hector! He goes above and beyond and provided Phenomenal customer service! HECTOR, I CANNOT THANK YOU ENOUGH!! ## Frequently asked questions about Go Car Insurance ### What does Go Car Insurance do? Go Car Insurance provides car insurance with a focus on reducing accidents. They offer low rates for customers with a history of few accidents and provide resources for parents related to car seat safety and education. ### What are the key features of this app? Key features include low insurance rates for safe drivers, car seat safety information, and driver education. The app also has a future feature called Go Safe Map designed to help drivers avoid accidents. ### How much does Go Car Insurance cost? The description does not explicitly state pricing details for the insurance policies. However, it highlights that customers with low accident rates will receive low rates. ### Who is the target audience for Go Car Insurance? The app is designed for car insurance customers, drivers, and parents who share a belief in reducing accidents and prioritizing safety on the road. It caters to those who are safety-conscious and aim for fewer incidents. ### What is the Go Safe Map feature? The Go Safe Map is an upcoming feature intended to help drivers avoid accidents. It was initially launched on the first Watch in the Spring of 2015 and is being expanded. ## Version history (last 5 releases) ### 6.1.6 — 2023-10-20 Bug fixes. ### 6.1.5 — 2023-10-18 Bug fixes ### 6.1.4 — 2023-10-09 Bug fixes ### 6.1.3 — 2023-09-29 Bug fixes ### 6.1.2 — 2023-09-20 Bug fixes. ## Apps similar to Go Car Insurance | App | Rating | Price | Category | | --- | --- | --- | --- | | [LOOP: Equitable auto insurance](https://appshunter.io/ios/app/loop-equitable-auto-insurance/id1570389739) | 2.4 (212) | Free | Finance | | [Root: Better car insurance](https://appshunter.io/ios/app/root-better-car-insurance/id1021256908) | 4.7 (72,781) | Free | Finance | | [USAA Pay As You Drive by Noblr](https://appshunter.io/ios/app/usaa-pay-as-you-drive-by-noblr/id1445749903) | 4.3 (444) | Free | Finance | | [TOTAL: Car Insurance](https://appshunter.io/ios/app/total-car-insurance/id6444497801) | 3.7 (57) | Free | Finance | | [The General Insurance App](https://appshunter.io/ios/app/the-general-insurance-app/id1397958651) | 4.7 (223,055) | Free | Finance | | [HiRoad® Car Insurance](https://appshunter.io/ios/app/hiroad-car-insurance/id1269731942) | 3.7 (258) | Free | Finance | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*