# Go Eats UK — user reviews

> 47 indexed App Store user reviews of Go Eats UK by Kevin Barton.

- Source: https://appshunter.io/ios/app/go-eats-uk/id1496970046/reviews
- App overview in markdown: https://appshunter.io/ios/app/go-eats-uk/id1496970046.md

## Newest reviews (17 of 47)

### 2/5 — Rarely any delivery drivers

*2022-03-19, version 1.2.38*

Often can’t get deliveries at all. Sometimes had to have orders cancelled after a long wait. Recommend Uber eats or deliveroo instead

### 2/5 — Invalid Postcode…

*2022-02-26, version 1.2.38*

Why does it constantly tell me I’ve put in an invalid address when I know I haven’t!?

### 1/5 — Driver wouldn’t accept our order

*2021-12-31, version 1.2.37*

Store accepted our order straight away but called after we had been waiting an hour for our delivery.  They told us the driver wouldn’t accept our order but had accepted and collected another order since we placed ours. Guess we’re meant to just sit waiting all day for our order to be delivered while drivers pick and choose where they want to go.

### 1/5 — Shocker

*2021-11-27, version 1.2.36*

Never on time like all the other reviews mentioned . Shame you’re destroying other business reputations

### 1/5 — Not good service

*2021-10-30, version 1.2.36*

This is the second week running where I have ordered food, from 2 different restaurants, and asked for the food to be delivered at a set delivery time and it hasn’t been. The first last week was 2 hours late and this week it’s already half hour late and still not even been picked up. I emailed a complaint after last weeks delay and never heard anything either.
The app shouldn’t give you the option to set a delivery time if it can’t fulfil this request.
Once this order has been received I shall be deleting the App.

### 2/5 — The delivery drivers are always late which ruins the food.

*2021-07-11, version 1.2.34*

The delivery drivers are always late!! What is the point of booking a specific time if they won’t stick to it- it makes the restaurants look bad because they take so long to deliver they ruin the food. Currently waiting for my order and it’s 20 minutes late so far.

### 1/5 — They have one job…

*2021-06-28, version 1.2.33*

And they just can’t do it right. Avoid ordering with GoEats. They are terribly unreliable and the customer service is pathetic.

### 1/5 — If you’re hungry, make your own food

*2021-06-28, version 1.2.33*

We really wanted to give GoEats a chance, but it’s disappointed us on so many occasions. 

The first time we ordered, we had to pick up the food myself, as there was no sign of delivery after 30 minutes past the indicated time. 

Two or three times the delivery was just about okay, unclear when it would arrive or what stage of the process we were in, but it arrived in the end. 

Today was the final nail in the coffin. We preordered for delivery at 645 PM. By seven, tried to get in touch with goeats or the restaurant. 715, still nothing. I got on my bike and cycled to the restaurant - and found it was actually closed! Why would the app let me order from a restaurant and tell me my food would arrive by a certain time? 

Couldn’t make this kind of stuff up.

### 1/5 — Couldn’t even get started

*2021-05-17, version 1.2.29*

I couldn’t even get started by putting my address in.  It wouldn’t accept my postcode and kept saying “enter valid address”, but there was no way of entering an address.  Disappointing.

### 1/5 — Lousy

*2021-03-27, version 1.2.24*

Near impossible to enter an address. Can’t pay by PayPal or wallet. Can only add a card manually and then a red warning message of crap appears. Same thing online. Pathetic!

### 1/5 — Long wait and cold food

*2021-03-25, version 1.2.24*

Have used twice now, food has taken 2 hours to arrive (at time of ordering it was estimated to be less than 45 mins) food has been cold once finally arrived. We’ve contacted the restaurant directly on both occasions and have been told it was because GoEats was late to collect.

Dear Kevin,
I am not sure why you have mentioned in your reply that I have used your service again as this is not true and therefore unsurprisingly I will not be giving a 5 star review - I really hope that this is a genuine mistake on your part and not a fraudulent attempt to make my 1 star review look something that it isn’t!

### 1/5 — Very poor

*2020-12-28, version 1.2.13*

Used twice but never works - do not use.

### 1/5 — Rubbish

*2020-11-12, version 1.2.10*

Still doesnt find or save my address.this is the worst app ever!!!!. 
Developers have no idea how to write a decent program.and ignore all reviews.🤬
Many updates later and it still wont save my address 12/10/2020

### 1/5 — Ok but needs improvement!

*2020-10-22, version 1.2.8*

Ordered from chip shop, got to basket, picked time, day and paid but then it says pending and sends me back to payment page although the bank has taken my payment! How do I know the order went through then unless I have to ring them which I shouldn’t have to do! Not good enough and needs sorting!

### 1/5 — Not working

*2020-09-12, version 1.2.1*

My first time trying to use this app. I’ve put in my address correctly and postcode. It’s not letting me click on the “please tick to confirm postcode” just keeps reloading, this then means I can’t continue to order food.

### 1/5 — Rubbish, Unusable & Awful Communication

*2020-07-28, version 1.1.5*

28/7/20: After another update (which didn’t improve the address issue, despite what the developer said in his 10 July responses) and with the promise of another in the coming week (late July 20?) I’m not confident, sadly perhaps just abandon this and wait for Uber Eats. Although I’m no expert I’m sure this isn’t a google maps issue (as indicated in other comments) as google maps picks up our address accurately. So after 2 recent “address” updates this app is still unusable for most addresses. It’s now over two weeks and no reply to email. Even though it has recently been updated the address directory is absolutely awful. Only targets one or two addresses and does not include anything built in last few years. It just does not work.

### 1/5 — Why no PayPal?!

*2020-07-22, version 1.1.5*

I don’t wish to store my card details on an this app, along with all my other information. Maybe PayPal should be introduced!? Won’t be using it until it does.

## Most critical reviews (10 lowest-rated)

### 1/5 — Can even access the thing!

*2023-12-19, version 1.2.41*

Tried to set up an account, wouldn’t even let me pass the register page! Absolutely useless

### 1/5 — Temptation is there… but no

*2023-10-28, version 1.2.41*

App seems good, dying to order from one of the restaurants but the app won’t let me register for an account, just stays on the loading page! Tried to register online instead but there’s no option for it. Nice idea but doesn’t seem to be a reality

### 1/5 — very bad

*2023-10-24, version 1.2.41*

doesn’t even let you register so i cant really tell you what the rest of its like

### 1/5 — Really bad!

*2023-08-24, version 1.2.41*

Can’t create an account and it doesn’t even tell me why… I can’t order online through their website either. I don’t understand why restaurants list with them since nobody can actually place an order.

### 1/5 — Not able to register

*2023-08-24, version 1.2.41*

Rubbish app. Wish JustEat or Deliveroo could fix this. @KevinBarton, learn to develop an app that allows new users to register !!!

### 1/5 — Useless

*2023-02-13, version 1.2.41*

Can’t register to order. Rubbish

### 1/5 — Definitely not ideal

*2022-07-13, version 1.2.40*

Ordered breakfast on here before and had baked beans with it which cost over a pound and when the food arrived the beans were still in the tin uncooked and still had the 40p label on it from the local shop 😂

### 1/5 — Worst app

*2022-07-03, version 1.2.39*

The most annoying and slow useless app ever created it won’t accept the post code and won’t let you register either! Absolute junk

### 1/5 — terrible app

*2022-07-01, version 1.2.39*

tried to register for hours but would just continuously load and not allow me to make an account. what a waste of time as was excited about a few of the restaurants on there.

### 1/5 — Can’t even select an address

*2022-02-05, version 1.2.38*

Awful app, doesn’t work. Not even able to select a delivery address

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2020-10-11, version 1.2.6*

Very easy to use, food came quick, can’t wait to try different restaurants!

### 5/5 — Great app

*2020-10-11, version 1.2.6*

Great app, very efficient service and a great addition to the island.

### 5/5 — Great app!

*2020-10-11, version 1.2.6*

Easy to use and very accessible, highly recommend:)

### 5/5 — Smooth transaction

*2020-07-15, version 1.1.5*

Ordered food and was here within the hour - piping hot! Will use again. Long overdue the island had something like this 😊 thanks

### 5/5 — At Last!!!

*2020-07-12, version 1.1.5*

This has been long overdue here on the island and what a perfect time for it to come. I can now enjoy so many different meals from my own living room. I used and was spot on, came hot, fast, and the guy that dropped it off was super nice. Use it now a few times a week, love it 😍

### 5/5 — The developer is honest

*2020-07-11, version 1.1.5*

The address input is better though it still relies on google maps which is not always accurate. However we were impressed when order went wrong the developer contacted us and apologised and refunded us immediately.

### 5/5 — Works well

*2020-07-09, version 1.1.5*

Works how it should do.

### 5/5 — Great Service

*2020-07-09, version 1.1.5*

Delivery made quick and easy (within 15 mins)
Very polite drivers and food still piping hot from Shanklin to Godshill

### 5/5 — Effective quick service

*2020-07-09, version 1.1.5*

Very good app, great selection of food outlets and food came in a good time

### 5/5 — Delivery could be a bit cheaper

*2020-06-10, version 1.1.1*

Only Issues I’ve found is £15 to deliver to yarmouth. If I want dominos it’s like £40 overall. Also on my whole road (bunkers lane) it only gives 1 address considering there’s about 7 houses on the road.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*
