# Go Gold 2024 — user reviews

> 6 indexed App Store user reviews of Go Gold 2024 by Health Enhancement Systems, rated 2.80/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/go-gold-2024/id6478707979/reviews
- App overview in markdown: https://appshunter.io/ios/app/go-gold-2024/id6478707979.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 2 · 2★ 2 · 1★ 3

## Most critical reviews (6 lowest-rated)

### 1/5 — Deleted app

*2024-07-30*

Very frustrating that I can’t sync fit bit. I’ve tried several times and apparently it doesn’t recognize it which is odd since my Virgin Pulse app has never had a problem syncing my steps. I had to delete it which was disappointing.

**Developer response:** We experienced an outage due to a third-party provider beginning Monday, July 8, ~10 AM ET through Tuesday, July 9, ~4:30 PM ET. Go Gold is once again fully functional and you should be able to connect your device. If you're still having trouble, please reach out to us using the Help link in the app.

### 1/5 — Can’t post pictures

*2024-07-21*

I’m trying to post pictures to the wall and engage with my company but when I try the screen just goes white and shows nothing! Sometimes it does it when I try to read comments as well

**Developer response:** Hi, Lauren! I see you've reached out to our customer care team regarding this issue. Our mobile team is still investigating this issue, as it doesn't seem to be impacting all users. We hope to have an update pushed out soon!

### 1/5 — Cant sync fit bit

*2024-07-09*

Very frustrating that I can’t sync fit bit

**Developer response:** We experienced an outage due to a third-party provider beginning Monday, July 8, ~10 AM ET through Tuesday, July 9, ~4:30 PM ET. Go Gold is once again fully functional and you should be able to connect your device. If you're still having trouble, please reach out to us using the Help link in the app.

### 2/5 — Fun app, but doesnt allow my fitbit to link

*2024-07-10*

I am enjoying the app and the activity it encourages, but its a shame it wont link to my fitbit account. Ive tried multiple times and it says that GO GOLD is providing invalid information. Just stinks having to enter everything manually.

**Developer response:** We experienced an outage due to a third-party provider beginning Monday, July 8, ~10 AM ET through Tuesday, July 9, ~4:30 PM ET. Go Gold is once again fully functional and you should be able to connect your device. If you're still having trouble, please reach out to us using the Help link in the app.

### 3/5 — Tshirt

*2025-01-25*

Went above and beyond my daily goal but never received my shirt

**Developer response:** I'm sorry to hear you did not receive a shirt. Please note that any incentives are handled directly by your organization and not the Go Gold challenge. Please reach out to your employer for assistance.

### 3/5 — No option to leave team?

*2024-04-29*

There doesn’t seem to be an option to leave a team or remove a member. Trying to leave a team I added into by accident.

**Developer response:** We're happy to help remove you from a team! Reach out to our customer care team (under Menu > Settings > Contact Us) and we'll get that taken care of.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*