# Go HWS Mobile — user reviews > 37 indexed App Store user reviews of Go HWS Mobile by HealthTrust Workforce Solutions, rated 4.80/5 from 3,867 ratings. - Source: https://appshunter.io/ios/app/go-hws-mobile/id1597671431/reviews - App overview in markdown: https://appshunter.io/ios/app/go-hws-mobile/id1597671431.md - Rating breakdown: 5★ 3,532 · 4★ 169 · 3★ 70 · 2★ 31 · 1★ 65 ## What do users think of Go HWS Mobile? Overall sentiment: negative **Pros** - 👍 User-friendly app - 🚀 Easy to schedule shifts - 🚀 Allows picking up many shifts **Cons** - 🐛 App not working/glitchy - 🐛 Login issues - 🐛 Shifts not visible/available - 🐛 Inconsistent performance - 🐛 Requires constant reinstallation **Commonly reported bugs** - App suddenly stops working - Login button not clicking - Incorrect job listings shown - Scheduled shifts disappearing **Most requested features** - Show bonus amounts for shifts - Allow updating job preferences - Improve shift notification system ## Newest reviews (11 of 37) ### 3/5 — Schedule shifts *2026-04-29, version 2025.7.10* Don’t like the fact you can only schedule 4 days in a row ### 3/5 — Convenient but needs work *2026-02-02* This is a very convenient app. It works good. Usually the biggest problem I found was that when I do a search for job, I have to open EVERY job in order to see what department since even though I qualify for one I may not like it. The dept should be on the front first offer you see. Also when I need an update it tells me to update. I select it and it goes to the App Store but only choice is open. No update like other apps. **Developer response:** Hi, thanks for the feedback regarding the display of the department! I’ll be sure to pass your request along to our design team. Please contact us at HWSMobileFeedback@healthtrustws.com regarding the update issue. ### 2/5 — Bring back weekly calendar to book! *2026-01-04* Why did the app just get rid of the calendar for the week when scheduling. Now I have to scroll through all of the shifts for the week and hope I don’t click on the wrong date to pick up. It was clear before when I had to select the date to see if a shift was open and then it would have only those date and shifts to be able to scroll through for that date. Now it shows everything from today and however long you want it to load. And then it can get confusing if you want to see shifts for the week after too! Please bring back the calendar when looking to book! This version is giving me stress! **Developer response:** Hi, there was an issue with an update to the app where Bulk Booking wasn't enabled. This should be resolved. Please reach out to us at HWSMobileFeedback@healthtrustws.com if you're still experiencing this shift search issue. ### 3/5 — RN *2025-08-12, version 2025.3.01* Not an easy app to navigate and does not Offer many options to do Same day shifts ### 3/5 — Freeze/glitch *2025-04-12* The app has improved but it constantly freezes. Then you have to exit the app and open it again to get it going. You have to do this endlessly! It would also be nice to have a cart where you can put in your potential shifts and then decide which ones you want and then check out. Or at least something to that effect. **Developer response:** Thank you for your feedback, we are actively working on this freezing issue. It seems to be isolating to newer model iPhones. Please update to version 2025.5 and see if you have a better experience. You can provide feedback to hwsMobileFeedback@healthtrustws.com ### 2/5 — Freezes *2025-04-02* It freezes and crashes almost every time I use it. Terrible. Big company, lots of money, you should be able to run a simple app. Lots of room for improvement **Developer response:** Thank you for your feedback, we are actively working on this freezing issue. It seems to be isolating to newer model iPhones. Please update to version 2025.5 and see if you have a better experience. You can provide feedback to hwsMobileFeedback@healthtrustws.com ### 2/5 — RN *2025-03-31* It would be nice to make this App Nurse use friendly. The App has a silent and brief( if you happen to see it ) new shifts notification system . Somehow improved from NO notification system but still pretty ineficient and frustrating due to the lack of auditory or visual ques. I had a Zoom with your team way over 6 months ago addressing this issue. I really appreciate any updates on it . Thank you **Developer response:** Go HWS Mobile has recently added a new feature that allows you to set a Job Alert Notification for your desired area/facility/location you would like to work. The Alert will stay on and continue to Notify you until you delete it or date in the Alert has past if you set that as a criteria. You can book a shift straight from the notification. Feel free to reach out to me directly at HWSMobilefeedback@healthtrustws.com if you would like assistance in setting up an Alert for your desired job. ### 3/5 — App is suddenly stopped working *2024-05-12* App is suddenly stopped working , log in button not clicking. Already tried several times to delete and download again, no result. There is my schedule for pick up shifts, I need this app working. **Developer response:** We recently pushed a new code branch, you may have caught us in the code push period. Go to your App store and make sure you are up to date with the latest version. Please feel free to reach out to me directly at hwsmobilefeedback@healthtrustws.com and I can check your log in credentials. ### 3/5 — App glitch *2024-05-11* All of a sudden my app isn’t working properly. I’ve put in find jobs near me in San Antonio within 40 miles, I keep getting jobs in Florida Houston El Paso. Only job in San Antonio is in June, also night shift shows hours of 5pm- 3am. I’m having to set up shifts through staffing. Before this happened there’s shifts posted everyday. **Developer response:** Please double check your location filter and unselect any specific Facilities you may have previously selected. If this does not help reach out to me directly at hwsmobilefeedback@healthtrustws.com, I am happy to help resolve this issue. ### 4/5 — Improvement *2023-06-05* It would be nice to see what shift offers an incentive on the app. You should include that feature. **Developer response:** Thank you, I appreciate your feedback That is a feature we are investigating the best presentation of incentive type information perhaps including as a filter feature ### 1/5 — Issue of sign-on *2023-04-22* There’s an inconsistency of the ability to login. I tried today and this is not the first time that it logs me in then out. Internal app network needs to be resolved. Otherwise it is frustrating to still have to call in to schedule. Let alone, verify what other shifts that are confirmed. I am tired of deleting and reinstalling the app. **Developer response:** We apologize for the inconvenience, we did experience some server issues that have since been fixed. Please advise if you are still experiencing issues. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not great *2026-06-08, version 2026.1.11* Slow processing ### 1/5 — 1 star *2025-09-28, version 2025.5.00* The App stopped working and will not proceed past the screen requesting my location!!! ### 1/5 — Can’t get past the zip code screen *2025-08-04, version 2025.3.01* App doesn’t let me past the state/zip code screen. This is the only way to book per diem jobs and I can’t do so even though I’m a HealthTrust employee. ### 1/5 — Freezes *2025-04-20, version 2025.1.00* App freezes constantly, worthless in current state ### 1/5 — Nothing but issues *2024-07-27* The app doesn’t work more often than it does. You would think they would have a quality app for such a big company. ### 1/5 — RN *2024-04-21, version 2024.0.20* The app is not working. This app is not good for business. ### 1/5 — Needs Improvement *2024-04-17* Just 3 minutes ago I got an alert of per diem shift and when I logged in there was nothing. This new job alert notification is not helpful at all. I prefer the old version where you are able to see all shifts available. Now since this new job alert option I have not seen any shifts for months. This is useless. It makes it seem like there are no jobs. **Developer response:** The Job Alerts does not replace the 'old' way of filtering and finding jobs, it is designed to enhance. Please send screen shots of the jobs you are filtered for to: HWSMobileFeedback@healthtrustws.com and I will be happy to help you. ### 1/5 — RN *2024-03-25* It would be nice to make this App Nurse use friendly. The App has a silent and brief( if you happen to see it ) new shifts notification system . Somehow improved from NO notification system but still pretty ineffective and frustrating due to the lack of auditory or visual ques. **Developer response:** Go HWS Mobile has recently added a new feature that allows you to set a Job Alert Notification for your desired area/facility/location you would like to work. The Alert will stay on and continue to Notify you until you delete it or date in the Alert has past if you set that as a criteria. You can book a shift straight from the notification. Feel free to reach out to me directly at HWSMobilefeedback@healthtrustws.com if you would like assistance in setting up an Alert for your desired job. ### 1/5 — No posted shifts *2023-10-19* At this point, it is disappointing to use this app if every time when logged in there maybe supposed shifts available and then it disappeared. If you call staffing office they don’t even have availability anymore. **Developer response:** We apologize for the inconvenience, we did experience some server issues that have since been fixed. Please advise if you are still experiencing issues. ### 1/5 — Glitchy, can't pick up a shift at all. *2023-09-12* After the update, there's literally no shifts available(which I find impossible because I'm in the Las Vegas Market). I have to call/text staffing to put in the shifts for me. It was a 5/5 when it worked. **Developer response:** Hi Jem - please feel free to reach out to me directly at HWSMobileFeedback@healthtrustws.com with more details, type of nurse, specific facility you are looking for. I can tell you generally speaking shifts are getting booked super fast filling the all available needs. I look forward to hearing from you. ## Most praised reviews (10 highest-rated) ### 5/5 — THE BEST APP EVER! *2026-03-18* This is the most friendly and easy understanding app ever, everything is straight on point. ### 5/5 — PCT *2025-01-23, version 2024.6.00* I just love my HEALTHTRUST FAMILY. I’ve been rocking with this agency going on 5 years and they are the best. My recruiter he’s AMAZING 😘❤️ ### 5/5 — Love it *2024-09-30* Love this app. Allows me to pick up as many shifts as I want **Developer response:** So happy to hear, you are enjoying the app. Watch for the next update coming soon, you will be able to send jobs to your friends that they might like AND they will be able to sign up with HealthTrust directly in the app by Self-Registering if they are not already working with us. ### 5/5 — Schedule *2024-03-02, version 2023.3.20* It is very easy to schedule a shift. I love the app. ### 5/5 — Issue with the app *2024-01-27* For the past week I get “no jobs found” and it’s inconvenient because I can’t call to get my shifts in all time. I’m required to use the app. Please fix it. **Developer response:** Please feel free to reach out to me directly at HWSMobileFeedback@healthtrustws.com with details of the job and location you are wishing to secure. The Mobile App is very popular and jobs get scooped up quickly. But I am happy to help you set up an Alert for first notification. ### 5/5 — RN *2023-08-29* It would be nice to see on the app what the bonus amount is. ### 5/5 — User friendly *2023-05-15* User friendly app that allows one to easily pick up shifts. **Developer response:** Thank you for your feedback, I am glad you are enjoying the app You will be happy to know that next week we will be releasing a whole new look/feel to the App. I look forward to your feedback on that release ### 5/5 — Not working *2023-04-22* App has been working fine on and off. Today it keeps logging me out. I have redownloaded it several times. Ugh very frustrating. **Developer response:** We apologize for the inconvenience, we did have a server issue that has since been corrected. Please advise if you are still experiencing issues. ### 5/5 — Glitch *2023-03-09* The app has a glitch in it, I’ve tried the last two weeks to make my schedule and when I input my references it said no jobs found but when I call into staffing they could see openings for the days I wanted, they canceled all of my shifts for this week and next week because I called in to have staffing make my schedule which I explained why I was calling them to make it for me, I also spoke to IT which they confirmed the glitch within the app, I could see a need for staff at one of the other hospitals they couldn’t see on their end **Developer response:** Thank you for your feedback. We are awaiting your response to step through the Mobile App setting with you at a convenient time for you. Please let us know when we can call you directly to resolve your issues. ### 5/5 — RN *2022-09-21, version 2022.6.1* It’s very easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*