# Go Icon Family App — Family Engagement

> Family engagement app for senior care and healthcare provider communication. (iPhone/iPad app by Go Icon LLC.)

- Source: https://appshunter.io/ios/app/go-icon-family-app/id983623200 (this page in markdown: same URL + `.md`)
- Developer: [Go Icon LLC](https://appshunter.io/developer/1725231701)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 3.00/5 from 23 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 86 MB
- Languages: American English
- Released: 2015-05-05
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/go-icon-family-app/id983623200/reviews.md

## What is Go Icon Family App?

Go Icon Family Engagement is your one-stop shop to connect family members with their loved one’s senior care or other healthcare providers. We all live busy lives and this app helps us stay on top of our loved one’s care as it’s delivered in various care settings.

Key Features

	▪	HIPAA-compliant messaging - no more phone tags to discuss medical updates or concerns, and no more delays in key decisions around care for your loved ones. Group messaging capability helps keep all authorized care providers and family members in the loop.

	▪	Alerts and Notifications - stay on top of everything - receive alerts of new messages, real-time feed based on updates to care related activity performed for your loved one by the care providers (life enrichment activities, care provided during the day, etc.)

	▪	Calendar and schedule - View the full range of activities and events being offered at the care provider setting (senior living, home health, day care, transitional care, etc.). Detailed event descriptions and dimensions of wellness icons provide insight into the purpose and value behind each activity and event.

	▪	Care Locations - Make doctor’s visits and medication follow-up easy with integrated maps for preferred care locations and clickable phone numbers so you can get answers fast.

## Key features

- HIPAA-compliant messaging
- Group messaging
- Alerts and notifications
- Real-time care activity feed
- Calendar and schedule viewing
- Integrated maps for care locations

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/go-icon-family-app/id983623200/reviews.md

### 5/5 — Love!

*2026-06-04*

I have used this app for years and I love it! New functionality was recently released and it gives much more information to families. It’s great that photos and videos can be shared through the app!

### 1/5 — Worst app ever

*2026-03-04*

This app is a nightmare. Every time I try to log in, it says I have the wrong password (I don’t) and then when I go to change the password it allows that action but then still won’t let me log in and instead says “you no longer have access please contact your loved ones facility if you think this is an error”. I have contacted the facility and they have set up multiple accounts for me (which is also annoying that has to happen) but each time I try go log in, I can on the first time but then all subsequent log ins fail and it’s the same cycle over again.

### 2/5 — needs to support multiple family members

*2025-11-17*

I wish you could add multiple family members in the app to keep track of both parents activities

### 1/5 — Can’t even log in

*2025-07-15*

I downloaded the app and put in the email from the invitation I was sent from my dad’s residence and it won’t even connect.

### 1/5 — Cannot register

*2024-06-02*

Use the registration button in app after downloading, provided the email address that the invitation was sent to. The NEXT button is unresponsive because the native keypad pushes the button up mid-screen. The NEXT button is responsive if I touch it before putting the cursor in the email field, but won’t work after I input data. The native keyboard “Done” also does not work.
iPhone 15 17.4.1

### 3/5 — Notifications

*2022-01-02*

I’m no longer receiving notifications, I get an email for messages. But no app notification. I used to get notifications on announcements but not any longer. 

Keeps asking me if I want to use Face ID every time I open the app, even though I clicked the yes.

When I try to change from my mom to my dad, the app closes. It seems to randomly close on me other times as well.

There was an update that added “Documents”, but I cannot find that on the app.

### 3/5 — Mostly accessible with VoiceOver

*2021-11-25*

The "walk-through" portion of the app is not accessible. Under "welcome to CareMerge family engagement," the screen reads swipe through to learn more about how to use the app." At the bottom of the screen is a page picker. There is nothing on any of the five pages for voiceover to read. In order to exit the screen, I had to close the app in the app switcher, then reopen it and login again. When I double–tap the resident apartment number, the elements at the top of the screen appear to be properly labeled. However, at the bottom of the screen are five tabs which are not individually labeled. Voiceover just says "tab, tab, tab, tab, tab. The user experience would be better if these tabs had appropriate labels.

### 3/5 — Issue with picture in messages

*2020-10-27*

I enjoy being able get get pictures of my loved one in messages from the staff, but most often, in the message, the picture cycles through the many previous pictures that were sent, not always the current one. Sometimes it stops on the current one, sometimes it stops on an old one. This happens each time the message is accessed. Needs fixing. IPhone 11, iOS 14x

### 1/5 — Terrible App

*2020-01-28*

Doesn’t function at all. Better to just log in to website.

### 5/5 — Excellent—much improved

*2019-10-26*

This app is crucial in monitoring my memory challenges 90 year old mom’s care. I live close by her and visit often, but this app helps me know what she is participating in and gives me an overview of her day. I’d be lost without it.

The transition to iOS 13 was bumpy and this app had many bugs. The version released today squashed them, so I can now rate the app highly.

**Developer response:** Thank you for your feedback. We have fixed the user interface issues in the latest version. Please update your app to have better user experience.
Do let us know if you like our app or have some further feedback, looking forward to your ratings and reviews.

## Frequently asked questions about Go Icon Family App

### What is Go Icon Family App used for?

Go Icon Family App is designed to facilitate communication between family members and healthcare providers for loved ones in senior care or other healthcare settings. It helps users stay informed about care activities, schedules, and important updates.

### Is Go Icon Family App free to use?

Yes, Go Icon Family App is available for free. The app is listed as free on its platform, with no mention of subscription fees or in-app purchases.

### What devices does Go Icon Family App support?

Go Icon Family App is supported on iPhone, iPad, and iPod devices. It is designed for iOS users who need to manage family care communication.

### How does Go Icon Family App handle sensitive health information?

The app features HIPAA-compliant messaging, ensuring that communication regarding medical updates and concerns is secure and private. This allows for safe discussions among authorized care providers and family members.

### Can I see my loved one's daily activities with Go Icon Family App?

Yes, you can receive real-time alerts and notifications based on updates to care-related activities performed for your loved one. This includes information on life enrichment activities and care provided during the day.

### How often is Go Icon Family App updated?

The app was last updated to version 5.0 on March 24, 2026. This indicates a history of updates, though the frequency between major versions is not specified.

### What is the age rating for Go Icon Family App?

Go Icon Family App has an age rating of 12+. This suggests it is suitable for users aged 12 and older, considering the nature of healthcare communication and information management.

### Does Go Icon Family App offer a calendar for events?

Yes, Go Icon Family App includes a calendar and schedule feature. This allows users to view the full range of activities and events offered at the care provider setting, with detailed descriptions.

## Version history (last 5 releases)

### 6.0 — 2026-08-19

~Minor Bug Fixes

### 5.9 — 2026-07-23

~Minor Bug Fixes

### 5.5 — 2026-06-18

~Minor Bug Fixes

### 5.1 — 2026-04-16

~Minor Bug Fixes!

### 5.0 — 2026-03-24

Exciting Enhancements, Whole New Look!

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## More apps by Go Icon LLC

- [Go Icon Staff App](https://appshunter.io/ios/app/go-icon-staff-app/id1306090623)
- [Go Icon Community App](https://appshunter.io/ios/app/go-icon-community-app/id1442195501)
- [Go Icon Recognition App](https://appshunter.io/ios/app/go-icon-recognition-app/id6475798985)
- [ESL Life](https://appshunter.io/ios/app/esl-life/id6741210400)
- [ESL Family](https://appshunter.io/ios/app/esl-family/id6746440203)

All apps by Go Icon LLC: https://appshunter.io/developer/1725231701

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
