# Go Kinetic Business — For Kinetic Business customers

> Business account management and service configuration for Kinetic Business customers. (iPhone/iPad app by Uniti Group Inc..)

- Source: https://appshunter.io/ios/app/go-kinetic-business/id1389204558 (this page in markdown: same URL + `.md`)
- Developer: [Uniti Group Inc.](https://appshunter.io/developer/956585951)
- Category: Business, Productivity
- Price: Free
- Rating: 4.70/5 from 1,207 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 174 MB
- Languages: American English
- Released: 2019-06-07
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/go-kinetic-business/id1389204558/reviews.md

## What is Go Kinetic Business?

Manage your GoKinetic Business by Account

Designed with you in mind, the GoKinetic Business customer portal app puts control in your hands through enhanced management and service configuration options. Use the GoKinetic Business app to access your accounts through a secure, single sign-on interface that responds in real time and allows GoKinetic Business customers to:
- View and pay bills
- Create and track support tickets
- Set notification preferences
- Monitor network status, including the operation of 
   SD-WAN EDGE devices
- Access the Kinetic Business online Resources Center
- Utilize OfficeSuite services including voice, video and instant messaging

## Key features

- View and pay bills
- Create and track support tickets
- Set notification preferences
- Monitor network status
- Access online resources
- Utilize OfficeSuite services

## What do users think of Go Kinetic Business?

Overall sentiment: negative

**Pros**

- ☎️ Helpful customer service
- 💳 Convenient online bill payment

**Cons**

- 🐛 Frequent crashes and black screens
- ⚠️ Unreliable app functionality
- 🔍 Lack of key features compared to website
- 🤬 Poor customer experience

**Commonly reported bugs**

- App gets stuck on 'syncing data'
- Prevents device from going to sleep, draining battery
- Bluetooth connectivity issues

**Most requested features**

- Ability to update business hours from mobile app
- Improved sync and stability

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/go-kinetic-business/id1389204558/reviews.md

### 1/5 — Don’t get this app

*2026-08-22*

This app is horrible. The soft phone almost never works. This means if I want to make a call, it’s coming from my personal number. If I wanted to use my personal number, why would I use an app?

### 1/5 — Horrific

*2026-03-03*

App doesn’t work. Very poorly designed

### 2/5 — Black screen

*2026-03-01*

The business app has not been working for the past 2 months or so. Every time I click on it comes up with a black screen. When it did work it was convenient.

### 1/5 — Black screen

*2026-02-23*

Not working

### 5/5 — Online Assistance

*2025-10-22*

I called for assistance to pay my bill online, and was so fortunate to get Ms. Shonda Hall to help me navigate the website!! She was so professional and patient with me, because I had difficulty with password entry several times! I appreciate her willingness to work with me in achieving my goal of paying my bill online! She’s such a sweet lady, and I hope Kinetic knows what a valuable asset she is to the company!

### 1/5 — It never works

*2025-08-11*

Everytime I try to log in, says error the page is no longer available. This app never works.

### 1/5 — Useless

*2025-06-27*

Doesn’t work. Won’t open. Can’t see any of my account info. Stays on page to open or add app. Frustrating and useless.

### 1/5 — Trash

*2024-10-06*

The app is trash . Works once in a while

### 1/5 — App does not work!

*2024-08-28*

Read above…

### 1/5 — Business owner

*2023-10-17*

I hate this phone service every time it rains I loose my internet service. When I try to use the app it tell me “good new” we updated our app to help. Blah blah blah. I was charge double my bill for the last year . Then 2weeks apart a payment has been charge. Can’t get customer service. Can’t look at the app. This is our only phone option where I live terrible service

## Frequently asked questions about Go Kinetic Business

### What can I do with the Go Kinetic Business app?

The app allows Kinetic Business customers to manage their accounts, view and pay bills, create and track support tickets, set notification preferences, monitor network status including SD-WAN EDGE devices, access the online Resources Center, and utilize OfficeSuite services like voice, video, and instant messaging.

### Is the Go Kinetic Business app free to use?

Yes, the app is free to download and use for existing Kinetic Business customers. There are no additional charges for managing your account or accessing the listed features through the application.

### What kind of services does the app support?

The app supports a range of business services including account management, billing, customer support ticketing, network status monitoring for devices like SD-WAN EDGE, and OfficeSuite services such as voice, video, and instant messaging.

### How do I access my account through the app?

You can access your Kinetic Business account through a secure, single sign-on interface within the app. This ensures your information is protected and readily available in real time.

## Version history (last 5 releases)

### 1.8.5 — 2026-08-25

The Go Kinetic Business team provides monthly updates to the mobile app to help improve performance and efficiency.

### 1.8.4 — 2026-07-29

The Go Kinetic Business team provides monthly updates to the mobile app to help improve performance and efficiency.

### 1.8.3 — 2026-06-04

The Go Kinetic Business team provides monthly updates to the mobile app to help improve performance and efficiency.

### 1.8.2 — 2026-05-08

The Go Kinetic Business team provides monthly updates to the mobile app to help improve performance and efficiency.

### 1.8.1 — 2026-04-07

The Go Kinetic Business team provides monthly updates to the mobile app to help improve performance and efficiency.

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## More apps by Uniti Group Inc.

- [OfficeSuite HD Meeting](https://appshunter.io/ios/app/officesuite-hd-meeting/id898413409)
- [Windstream Hosted Communications for iPhone](https://appshunter.io/ios/app/windstream-hosted-communications-for-iphone/id1132134740)
- [Virtual PBX for iPhone](https://appshunter.io/ios/app/virtual-pbx-for-iphone/id1152375288)
- [UConnect by Uniti](https://appshunter.io/ios/app/uconnect-by-uniti/id1342260289)
- [Go Kinetic](https://appshunter.io/ios/app/go-kinetic/id1342262959)

All apps by Uniti Group Inc.: https://appshunter.io/developer/956585951

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*