# Go Program Way2Go Card — user reviews > 590 indexed App Store user reviews of Go Program Way2Go Card by Conduent Inc., rated 4.17/5 from 30,494 ratings. - Source: https://appshunter.io/ios/app/go-program-way2go-card/id992463788/reviews - App overview in markdown: https://appshunter.io/ios/app/go-program-way2go-card/id992463788.md - Rating breakdown: 5★ 18,762 · 4★ 5,179 · 3★ 1,493 · 2★ 832 · 1★ 3,080 ## What do users think of Go Program Way2Go Card? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient for checking balances - 🔒 Secure sign-in with biometrics - 💡 Helpful notification settings **Cons** - 🐛 Frequent password issues - 🔒 Lack of security for public use - 🕰️ Slow money transfer process - 🤖 Poor customer service and long wait times **Commonly reported bugs** - App crashes and freezes - Incorrect transaction history - Inability to update card information **Most requested features** - Improve money transfer functionality - Add direct deposit option - Enhance security with Touch ID/Face ID - Provide better customer support channels ## Newest reviews (20 of 590) ### 2/5 — Sloppy. *2026-08-29, version 3.3.5* I’ve only had this app for a little while! Since I was finally able to register my card after years….. it’s not the best. Doesn’t tell you what time any transactions were made…. Also will glitch out and say there’s a problem with the server. That’s an every single day problem. Not very happy. ### 2/5 — It sucks that this sucks *2026-08-23, version 3.3.5* Alerts don’t work, any of them. A lot of times the app doesn’t load to open and closes. Help ### 1/5 — Logging in *2026-08-20, version 3.3.5* I have tried to change my password and I can’t change on the app or online. There is nobody to talk to when you dial the 800 number. I really don’t like this app ### 2/5 — Need better features *2026-08-19, version 3.3.5* It would be great to be able to lock my card and possibly be able to add money to the card like regular debit cards ### 3/5 — Locked Card *2026-08-19, version 3.3.5* I tried accessing the card to transfer money, and i entered the wrong number by mistake, now i cant unlock my card. How long do i have to wait to unlock it? ### 2/5 — App is so outdated *2026-08-18, version 3.3.5* This app is horrible. Only works when it wants to. Can’t even trust someone won’t steal all of your money. ### 1/5 — Update platform *2026-08-16, version 3.3.5* Your platform needs major updates ### 4/5 — App malfunction *2026-08-15, version 3.3.5* The app keeps glitching ### 1/5 — No answer on customer service *2026-08-13, version 3.3.5* Locked out account due to getting a new card ### 2/5 — Faulty app *2026-08-13, version 3.3.5* This app is always down been trying to sign on to unlock my card for over two hours glad it’s not a emergency ### 1/5 — Child support *2026-08-12, version 3.3.5* Haven’t had any issues before now all of a sudden I can’t get into my app too unlock my card and I need too get my son dippers ### 1/5 — Fix this *2026-08-10, version 3.3.5* Worse app ever. Never connects to server and always gives me an error message ### 1/5 — App *2026-08-09, version 3.3.5* The app sucks , always having issue always connectivity issues ### 1/5 — Access *2026-08-07, version 3.3.5* I can’t even get access on the app or web. ### 1/5 — Horrible *2026-08-06, version 3.3.5* I’ve yet to be able to access any of my statements on this app. As for the website forget it! Plus you can’t ever speak with a real person to fix the problems. They also say to contact them to update address, how? When there is no option to speak with anyone. The App should allow us to update this stuff like other credit card companies. I hate this program with a passion but have no choice with my disability payments ### 1/5 — Freezing and glitching *2026-08-05, version 3.3.5* I also hate this app, it literally locks me out every month and calling the card doesn’t help. This is ridiculous this company really needs to fix the issues. ### 1/5 — Worst app ever *2026-08-05, version 3.3.5* Worst app ever havent been able to access my account in over six months! Not even online! Screwing up people who have to show proof of income! ### 1/5 — Garbage App - Exactly what you’d expect from a government related service *2026-08-02, version 3.3.5* Absolute trash. Nothing works right. ### 1/5 — Doesn’t work *2026-07-31, version 3.3.5* This app doesn’t work for iPhones and the website doesn’t either. Horrible service. ### 1/5 — Fix the app *2026-07-29, version 3.3.5* The app is very unreliable glitch’s doesn’t work and never lets you check your purchase history ## Most critical reviews (10 lowest-rated) ### 1/5 — Pathetic *2026-09-04, version 3.3.5* The WORST excuse for a company. You should be ashamed of yourselves for how poorly your website and app run. ### 1/5 — Horrible *2026-08-31, version 3.3.5* Cannot contact anyone, can’t replace my card. Child support od just stick on here ### 1/5 — Crashes *2026-08-30, version 3.3.5* App and the site crash and are buggy. Won’t let me login or reset password ### 1/5 — Not able to register *2026-08-29, version 3.3.5* I’ve tried multiple times with different cards to register and no luck. It keeps saying my information is incorrect. Really wish I could get this working to have records when needed. ### 1/5 — Useless *2026-08-28, version 3.3.5* Have not been able to transfer funds to bank, or any other platform. Calling has been just as useless. Based on online feedback, this seems to be more and more common with Way2Go. ### 1/5 — No Lock feature *2026-08-26, version 3.3.5* There is NO lock/unlock feature on the way2go app. Where is it at? ### 1/5 — Lousy customer service. *2026-08-24, version 3.3.5* Terrible app. Impossible to find a real person and when you do they just read from a script and pass you on. It may take you multiple tries to find what you need ( depends on your patience) because it is likely buried behind something completely unrelated. When you cannot find something the “help” tells you to use www:goprogram.com. If you have already set up access the only choice you are offered is to enter a user name but a password field is rarely or never shown. All “help” conveniently rebuffed. ### 1/5 — Worst app No Support *2026-08-23, version 3.3.5* I absolutely hate this app, there is no support, no one to call, no one to fix the issues with receiving money. Worst app ever made -⭐️⭐️⭐️⭐️⭐️ ### 1/5 — Worst app *2026-08-22, version 3.3.5* This is the worst app ever. It doesn’t work. Even the website doesn’t work. No matter how many times you delete or clear your browsing & date history. ### 1/5 — Sucks *2026-08-21, version 3.3.5* Update this app. I get it’s a government app but standards should be higher. This is terrible as well as the website ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-07-11, version 3.3.5* Amazing honestly no problems YET but it’s been good locking and unlocking my card keeping up with transactions and keeping up with deposits ### 5/5 — Thank you *2026-07-11, version 3.3.5* Thanx to this program and all the dads who pay child support ### 5/5 — Not enough information *2026-07-11, version 3.3.5* There are no statements. There’s nothing to show how much and for how long I have been receiving my child support. The 800 number does not offer the support and you cannot ever speak to a representative. In addition, I’m not even allowed to log on to the website. It just kicks me off every time I enter my name and password. The support is terrible. I’m receiving an arrears for child support. It just came out of the blue. I don’t know where it came from or how long it’s gonna last. How do I get to speak to a person? Also, I am in Mississippi and there’s no number provided for the state of Mississippi. ### 5/5 — Child support debit card *2026-06-28, version 3.3.5* Love my child support debit card. ### 5/5 — Easy peasy *2026-06-18, version 3.3.5* This app is easy to use. ### 5/5 — Love it *2026-05-26, version 3.3.5* Love how easy and simple the app is! Very user friendly! ### 5/5 — Easy peasy lemon squeezey *2026-05-12, version 3.3.5* It’s been easy to use and I’ve had no issues to complain about. ### 5/5 — Great so far *2026-05-06, version 3.3.5* Simple App to operate, hasn’t crashed yet and login has a passkey so login is simple. I’ve only been using it for a month at the time of this post. Will update if any issues arise. ### 5/5 — Never any worries. *2026-04-28, version 3.3.5* I have used this app for many years to manage my business needs and transactions. Love their security and their desire to watch for strange and out of place transactions. Great job way2go! ### 5/5 — Banking *2026-04-09, version 3.3.5* Perfect app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*