# Go Recapp

> Digital recycling service for plastic bottles and cans with free home collection and rewards. (iPhone/iPad app by Veolia Middle East.)

- Source: https://appshunter.io/ios/app/go-recapp/id1536078880 (this page in markdown: same URL + `.md`)
- Developer: [Veolia Middle East](https://appshunter.io/developer/1536078882)
- Category: Lifestyle
- Price: Free
- Rating: 4.10/5 from 40 App Store ratings · 101 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 51 MB
- Languages: American English
- Released: 2020-10-18
- Data updated: 2026-08-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/go-recapp/id1536078880/reviews.md

## What is Go Recapp?

The first digital recycling solution in the UAE providing Free door to door collection at home with Go Recapp App and Business solutions on www.gorecapp.com

1. Segregate your plastic bottles and cans from general waste
2. Download RECAPP and create your account
3. Schedule the pick-up time, we collect from your doorstep and we recycle, for free!
4. Get rewarded!

RECAPP is a service provided by Veolia Middle East.

Where you need
Order the collection of your plastic bottles and cans from where you live. It has never been easier to recycle from home!

When you need
Schedule the perfect pick-up time for the collection of your plastic bottles and cans. We come at your doorstep!

Get rewarded
The more you recycle the more points you win. Points will be redeemed into gifts offered by ours partners.

## Key features

- Free door-to-door collection
- Schedule pick-up times
- Recycle plastic bottles and cans
- Earn reward points
- Redeem points for partner gifts

## What do users think of Go Recapp?

Overall sentiment: mixed

**Pros**

- ♻️ Convenient door-to-door collection service
- 👍 User-friendly app interface and easy scheduling
- 🌍 Positive environmental impact and contribution
- ⭐ Friendly and professional collector staff (especially Zeeshan Ali)
- 🎁 Rewards points system for recycling
- 🚀 Fast and efficient pickup process
- 💚 Motivating CO2 reduction tracking feature
- 📦 Free collection bags provided

**Cons**

- 💰 Introduction of paid subscription model (19 AED/month)
- 🐛 Frequent app crashes and freezing issues
- ⏰ Limited pickup time slots available
- ❌ Multiple collection cancellations without proper notice
- 🔗 Poor customer service communication and response times
- 📉 Weak rewards system with unattractive vouchers
- 🚫 Restricted paper and cardboard recycling to premium members
- 🔐 Login and authentication problems
- ⚠️ Slow app performance and lag during booking
- 📍 Limited geographic coverage in UAE
- 💳 Payment processing failures
- 🎯 Unreliable collector behavior and professionalism issues
- 📱 Inconsistent app functionality across devices

**Commonly reported bugs**

- App crashes on startup and during navigation
- Login credentials not working despite password reset
- Calendar dates not appearing for booking
- Confirmation button unresponsive during booking
- Password reset email not received
- Recaptcha form fails to load
- Address field not saving user input
- Points/rewards not updating after collection
- Payment processing failures with multiple card types
- Drop-down menus non-functional
- App freezes when accessing pickup request feature
- Terms of service link causes app shutdown
- Inconsistent weight calculations for collected items

**Most requested features**

- Recurring/scheduled automatic pickups
- Expansion to cover more emirates (Sharjah, Ajman)
- Drop-off locations/centers in more areas
- Glass and paper recycling options for free tier
- Monetary conversion option for points
- Grocery vouchers and better reward partners
- Donation option for unused points to charity
- WhatsApp business account for customer support
- Ability to recycle more item types
- Better parking solutions for collectors
- Improved payment gateway for premium subscriptions

## Recent user reviews (10 of 101)

All indexed reviews: https://appshunter.io/ios/app/go-recapp/id1536078880/reviews.md

### 1/5 — App doesn’t open

*2025-08-06, version 4.0.0*

Recently app is not working!

### 4/5 — Great Service, Not So Great App

*2025-07-18, version 4.0.0*

I’ve been a consistent user for over a year and a half now. I absolutely love the convenience of the home collection. It definitely encourages my household to recycle because they make it so easy.

However, the app and user interface is not great. Signing up for the premium subscription required me to email the customer service team and make a credit card payment via a port Designer browser page for the mobile device. With just a little bit more attention to the app, this would be an absolute five star service. I highly recommend anybody who cares about the future to use the service!

### 2/5 — It’s getting worse

*2025-06-02, version 4.0.0*

it’s supposed to be a great way to support recycling but the app has been total laggy. I have been trying to book and there have been a number of lags and glitches that happened. First is it takes minutes for available schedule to show up. And when they show up, the second glitch happens and the confirmation does not go through no matter how many times you press the button. Tried reaching out via instagram and it takes them hours to reply.

I would somehow accept this if the subscription is free, but having a paid model means there are expectations to be met. Recycling has been incentive driven before, and now recapp even makes it harder to do so with paid model but glitchy services.
😫

### 3/5 — Better rewards

*2025-04-26, version 2.1.7*

Before Recapp introduced their membership system, recycling through the app was easy but not very rewarding. You could recycle your bottles and feel good about helping the environment, but the actual benefits — like rewards or incentives — were quite limited.

Recently, Recapp launched their new Membership Eco program. I just subscribed, and now I’m curious to see what real benefits it will offer. Hopefully, it makes recycling even more motivating with better rewards, discounts, or special offers. So far, the process remains smooth, and it feels good knowing you’re contributing, but I’m waiting to see if the Membership Eco tier really brings extra value compared to before.

I’ll keep using it and update after experiencing the full range of benefits!

### 3/5 — Door to Door collection stopped working

*2025-04-05, version 2.1.7*

Its been a few months since I was last able to book collection, frequently checking back.

All I see is the red text that says “please use the mobile app at this time” which is totally unhelpful

### 1/5 — Collectors Lake of Communication

*2025-03-20, version 2.1.7*

I am a loyal customer to Recapp and I recommend it to my family and friends. But unfortunately now I am trying to book an appointment for collection and it got cancelled several times in different days which is annoying where the driver call you once if you miss it and call him back on the same minute he doesn’t answer and even not waiting for you to come outside the house!!!! I am very upset with their attitude recently which result of so many bottles at home with no use so I started to find another Company to collect them.

An also, today I tried to book the App is not responding and start to jam which hard to continue.

### 1/5 — Didn’t like the new subscription

*2025-02-20, version 2.1.7*

After too many searches to get company for recycling and actually making 10 full bags , they decided to make a subscription which is non sense to me , I felt the company became more commercial other than to save the environment and the funny part , they offer a discount in subscription . I was hoping to be a continuous client but no more I will be and I will not go to a mall with bags and put one by one !!

I hope they can think one more time !!

### 3/5 — No option to create pick up request.

*2025-02-15, version 2.1.7*

Since it has become paid the option to create a pick up request does not highlight. It says use mobile app for this which does not make sense. Instead of making money kindly look forward for better service.

### 2/5 — Recycling Shouldn’t Cost Us. Please, Bring Back Free Collection.

*2025-01-31, version 2.1.7*

It was fine until they introduced subscription fees for door-to-door collections. Now, I have no choice but to discard the plastic bottles I’ve been collecting for the past four weeks. I hope they bring back free collection, as it provides a more convenient and environmentally responsible way to dispose of recyclables. While the rewards are a nice idea, they aren’t particularly appealing or useful, so they don’t provide enough incentive. I’d rather recycle properly, but with the added cost, I’m left with little choice but to throw them away.

### 2/5 — It’s been great until it wasn’t

*2025-01-29, version 2.1.7*

I loved this app out of all the other recycling apps out there cause it offered free pick-up but they changed it recently and I’m not willing to pay for 19 AED per month. I think it doesn’t make sense that people are already helping with recycling yet they still have to pay for it. I understand that we can get 1 AED for every 2kg of recycled materials, but I can only recycle 2 kg per week, so it’s not even a break even for me. The drop off options won’t work for people who do not have a car. I guess I will stop using this app and recycling for now until I find a better solution.

## Frequently asked questions about Go Recapp

### What does the Go Recapp app do?

The Go Recapp app facilitates a digital recycling solution in the UAE. It allows users to schedule free door-to-door collections of their segregated plastic bottles and cans directly from their homes. The service is provided by Veolia Middle East.

### How do I use the app to recycle?

First, segregate your plastic bottles and cans from general waste. Then, download the RECAPP app and create your account. Finally, schedule your preferred pick-up time, and the service will collect your recyclables from your doorstep for free.

### Is there a cost to use the app or the collection service?

No, the door-to-door collection service offered through the Go Recapp app is completely free. There are no charges for scheduling a pick-up or for the collection of your plastic bottles and cans.

### What are the benefits of using Go Recapp?

The primary benefit is the convenience of free, scheduled home collection for your recyclables. Additionally, the more you recycle, the more points you earn, which can be redeemed for gifts offered by their partners.

### What types of items can I recycle with Go Recapp?

The app specifically focuses on the collection of plastic bottles and cans. Users are instructed to segregate these items from their general waste for collection.

## Version history (last 5 releases)

### 5.0.0 — 2026-07-15

Software framework updates and bug fixes

### 4.0.1 — 2025-09-30

Referral code system updated

### 4.0.0 — 2025-05-26

4.0.0 contains a major update of all our environments and several bug fixes.

### 2.1.7 — 2025-01-21

You can now purchase your access to recapp door to door feature in your app.

### 2.1.3 — 2025-01-13

2.14 version updates the dashboard and provides better texts for authorizing access to the phone's hardware.
You can now have access to a account deletion feature in your profile page.

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## Related topics

[veolia middle east](https://appshunter.io/ios/topics/veolia-middle-east) · [go recapp](https://appshunter.io/ios/topics/go-recapp) · [recapp app](https://appshunter.io/ios/topics/recapp-app) · [recapp](https://appshunter.io/ios/topics/recapp) · [veolia environmental services](https://appshunter.io/ios/topics/veolia-environmental-services)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*