# GO Sharing by BinBin — user reviews > 50 indexed App Store user reviews of GO Sharing by BinBin by GO Sharing B.V., rated 3.39/5 from 28 ratings. - Source: https://appshunter.io/ios/app/go-sharing-by-binbin/id1477465763/reviews - App overview in markdown: https://appshunter.io/ios/app/go-sharing-by-binbin/id1477465763.md - Rating breakdown: 5★ 15 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 10 ## Newest reviews (18 of 50) ### 2/5 — App ist (auf englischer Sprache) komplett kaputt *2024-06-28* Texte sind falsch bzw wahrscheinlich noch die Placeholder aus der Programmierung und irgendwie kann ich kein Moped reservieren weil ein Fehler aufgetreten ist 🤨 ### 1/5 — Disappointed *2023-10-06* Today i was trying to get to my appointment and I decided to rent a scooter -First one even though the app said the scooter has power it did not, and power started dropping after few minutes of the ride -So I borrowed a second one and the glove box was broken and impossible to open - so i walked to the 3rd one and it didn’t have any helmets and the steering was crooked Im taking a train and I'm late for the appointment. This was a really disappointing experience! **Developer response:** Merhaba, yaşadığın olumsuz deneyim için üzgünüz. Sana yardımcı olabilmek ve önerilerini değerlendirmek isteriz. Bunun için support@go-sharing.com adresine mail atabilir misin? ### 1/5 — The poorest mobility service I’ve used anywhere in the world *2023-08-27* I use a wide range of e-mobility vehicles across Europe and Turkey. GO is by far the poorest quality service and vehicles. Only yesterday I encountered two vehicles with either missing or dysfunctional helmets (safety pins ripped apart). Many have broken rear view mirrors etc.. none of these should be available on the app before they’re maintained but they are and when you hire them, it’s either difficult or impossible (in the case of a missing helmet) to end a hire. There is practically no customer service to reach and refund requests are ignored **Developer response:** Hello, we are sorry for the experience you had. We value your feedback and would like to investigate the case. Can you send an e-mail to support@go-sharing.com about this? ### 1/5 — Tech issues more often than not *2023-06-24* Eindhoven has a big problem where the scooters cannot be hired. Issue has lasted a week now and it is unacceptable. **Developer response:** Hello, we are sorry for the negative experience you had. We would like to help you and evaluate your suggestions. Can you send an e-mail to support@go-sharing.com for this? ### 1/5 — Is it app app a bug *2022-12-22* Like their scooters more than felyx/check but using the app... its a nightmare. ### 1/5 — Impossibile to register *2022-11-05* I tried to register but when the payment method is required the app redirects me on safari to confirm, once confirmed by bank app safari rerouted me on the app that if i’ll press “Continue” redirects me back to safari. And this is an infinite loop. Horrible. ### 1/5 — Cant get through payment *2022-10-18* Every time Im trying to deal w anything from the netherlands its a fonplete pain in the a:: ### 1/5 — Neden 18,87 TL ücret çekildi üye olduğumda *2022-08-29* Rezalet lütfen paramı geri iade edin zaten hemen geri sildim üyeliğimi böyle dolandırıcılık görmedim ben. Wieso wurde mir 18,87 TL abegezogen nur weil ich angemeldet habe so eine abzocke schickt mir mein Geld sofort zurück was soll das ? ### 1/5 — Nul ne reconnaît pas le permis pour utiliser un scooter *2022-08-13* Ne reconnaît pas le permis de conduire qui est français est officiel pour utiliser un scooter. App inutilisable ### 4/5 — This is my code *2022-08-05* JNQQ1O add it ### 1/5 — Terrible app and support service *2022-06-30* I rented a bike, drove 15 minutes, parked, took a photo and stopped a rental, and went home. Possibly some error happened in their app because it’s full of bugs and when I opened the app hours later to rent another bike the previous bike was still under rent. I contacted support and I was told I would be charged the full price and if I’d contact them via email I’d receive a refund. After doing so and making several attempts to get a refund I haven’t received it to this day. ### 1/5 — In meinen Augen ist das Abzocke *2022-06-06* GoSharing hat sich innerhalb eines Monats aus Saarbrücken zurück gezogen und mein Guthaben, dass ich noch besitze, sehe ich wahrscheinlich nie wieder. ### 1/5 — Registrierungsprozess Schrott. *2022-06-03* Zum ersten Mal in den Niederlanden und mangels anderer Anbieter (Tier, lime etc.) hier die App runtergeladen und mehrfach zum registrieren versucht. Unfassbar schlecht gelöst. Erst super langsam und am Ende an einer einwandfreien digitalkopie scheiternd. Für den Roller würde ich das vielleicht noch verstehen, aber sicher nicht für die Nutzung eines eBikes!! ### 1/5 — Schrott! Nicht geladen und nur auserhalb der Stadt *2022-05-13* Ich habe jetzt schon so zehn Roller ein gescannt und alle waren leer auf der Karte sind nur welche zu sehen die außerhalb der Stadt stehen und auch diese haben nur maximal 30 % Akku **Developer response:** Es tut mir leid, wir leiten es weiter ### 1/5 — Pessima esperienza *2022-04-27* Ho pagato e non sono riuscito a utilizzare il servizio (20 euro buttati) ### 1/5 — Can’t drive e bike without driving license *2022-04-15* Why would you ask driving license for an e bike. Check your competitors ### 1/5 — Boh *2022-02-16* Non si apre nemmeno l applicazione ### 2/5 — Bad user experience in-app *2021-11-30* The service is good and fast, but the in-app user experience was very bad, at least on iphone 12. The navigation has an annoying bug that remains for so long without a fix. On iphone 12 you can not tap close button, or go back to previous screen, because the icons are located way too far up top. Considering Go sharing as a modern and user friendly app, i would not expect this kind of odd (and annoying) experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor service *2024-11-17* Bikes are dirty and usually in bad conditions, no helmets, no phone holders. Availability is also very limited. ### 1/5 — waited half hour trying to stop ride *2024-11-02* my first ride with go sharing and after a 12min ride, it would not open the helmet box and thus i couldn’t end the ride. kept getting billed while i was frantically trying to find a way to contact support. nothing in the app. had to google and find the chat interface on the web and have them unlock and end my ride. they at least credited the difference (though for the time i wasted they should’ve refunded me the entire ride!) and worse the refund was as a credit on the app so now i have to take another ride to use that or lose it. i wasn’t planning on using go again. ### 1/5 — Error *2024-10-30* No m funciona ### 1/5 — UI is a scam *2024-10-26* Second time writing a review. The unlock helmet button rarely works. And if it doesn’t you are forced to end the ride (it is illegal without a helmet). However, attempting to end the ride will meet you with a “helmet not attached to cable” message which stops you from ending the ride. Not to mention the ONLY other way to end the ride is through the so called 24/7 support team which after 15 attempts still refused to take my call. Don’t waste your money. They are actively scamming users. ### 1/5 — New app destroyed everything *2024-10-03* The new app shows only 1 scooter available, whose price is 6€ per minute for RESERVING, 1€ per minute for driving… they really messed everything up, switching to other scooter providers ### 1/5 — Scam *2024-09-09* Ich habe den Roller ausgemacht und konnte ihn nicht mehr starten. Ich war außerhalb des Abstellradius und wollte ihn schieben. Das hat auch nichg funktioniert. Ich habe den Roller stehen lassen und mir wurden 62€ abgebucht für eine 5 minuten fahrt👍👍👍 ### 1/5 — Failure of bikes and failure of app. *2024-08-03* Looked at over a dozen bike. Most are not able to be used. Tried to messages customer service. They kept closing that chat after waiting 30 minutes to chat. The one bike I was able to use had a bad pedal and they charged me 2 euro for 30 seconds of use. Complete failure of the entire app and product and customer support. ### 1/5 — What a s h i t t y app it is!!! *2024-07-18* On WiFi this app simply crashes and nothing happens at all. When selecting phone number there are literally every country available except… Australia and New Zealand. I guess the developers have not discovered them yet. And of course - the code doesn’t arrive so you cannot proceed. They do anything to stop user from using the service. Unbelievable! ### 1/5 — Broken payment system *2024-06-29* I just can’t use it because the payment system is broken ### 1/5 — Prélèvement frauduleux *2024-06-06* Attention préleve 300€ 1 mois apres sans aucunes raison , ne pas leur donner vos coordonnées bancaire , voleurs et escroc !!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Benutzeroberfläche ist sehr freundlich *2022-06-28* Sehr angenehme und einfache Registrierung. Die Bedieneroberfläche ist sehr einfach gestaltet und man findet sich schnell zurecht. Falls jemand 25 Freiminuten möchte findest du hier meinen CODE🎊🎉 FFMUD5 ### 5/5 — Amazing app *2022-02-09* This app saved me multiple time. I highly recommend :) ### 5/5 — Stornierung *2021-11-20* Haben direkt das Geld zurück überwiesen, da ich mich nicht verifizieren konnte. Ohne viel Diskussion. Danke nochmals ### 5/5 — Very handy *2021-11-10* Very good! Only ones that go to neunen ### 5/5 — Bin mittlerweile sehr überzeugt *2021-11-08* Die Roller stehen fast überall. Ich fahre sehr regelmäßig. Ich kann diese App nur jeden empfehlen. Wenn jemand noch 15 Freiminuten braucht darf er gerne diesen exklusiven Code benutzen: EHHQRJ 🎉 ### 5/5 — Funktioniert supper *2021-08-31* Mit dem Code MIKLLX gibts 25min frei Fahrten ### 5/5 — My trip in Rotterdam *2021-08-12* Very useful for fast and safe trips around Rotterdam thanks to the bicycle paths ### 5/5 — Funktioniert gut *2021-07-28* Einfache und schnelle Registrierung, unkompliziert Falls jemand Freiminuten möchte, kann gerne mein Code verwendet werden: 3UEFZM ### 5/5 — Gute Alternative zu anderen Anbietern *2021-06-27* Registration ohne Probleme. Bei meiner ersten Miete fehlte einer der Helme in der Box. Mit Hilfe des Chats schnell geklärt. Gutes Nutzungsgebiet in Düsseldorf ### 5/5 — Übersichtlich und einfach zu verstehen *2021-06-03* Die App ist gut gemacht. Klare Struktur ohne viel Schnickschnack. Der Support-Chat ist ein Highlight. Keine automatisierten Antworten auf Fragen, die niemand gestellt hat, sondern kompetente Mitarbeiter, die wirklich helfen. Und das alles auch in Deutscher Sprache. Vorbildlich 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*