# GO / Taxi app for Japan visit — Most Used Taxi App in Japan

> Japan's leading taxi booking app for easy, cashless rides nationwide. (iPhone/iPad app by GO Inc..)

- Source: https://appshunter.io/ios/app/go-taxi-app-for-japan-visit/id1254341709 (this page in markdown: same URL + `.md`)
- Developer: [GO Inc.](https://appshunter.io/developer/481647076)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.90/5 from 12,865 App Store ratings · 557 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 613 MB
- Languages: American English, Korean, Chinese (Traditional, Taiwan), Chinese (Simplified, China), Japanese
- Released: 2023-02-19
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/go-taxi-app-for-japan-visit/id1254341709/reviews.md

## What is GO / Taxi app for Japan visit?

・GO is most used Taxi App(Taxi booking app)in Japan
GO is Japan's No.1 App (cab app) with the most extensive service coverage, available in all 47 prefectures across Japan! Coverage extends to all major tourist areas, such as Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka, and Okinawa.
80％ of time spent on Taxi Apps in Japan is on GO.
You can now sign up with a non-Japanese mobile number.

* Sourced from data.ai by Sensor Tower
- Number of taxi app downloads in Japan（iOS）
- Survey period: October 1, 2020 - June 30, 2026
- Among the top 5 taxi apps in Japan, GO has approximately 80% of the market share of total usage time.（Total of iOS and Android smartphone）
- Survey period: January 1, 2021 - June 30, 2026
*Actual app screen may differ.

・Travel around Japan easily with GO
Use GO to hail the nearest Taxi(cab) to get to your destination easily. No more having to stand on the side of the road waiting for one to go by!
- Go easy anywhere on time
- Stress-free Taxi(cab) experience
- Best Taxi(cab) type selection

・From hail to payment in one app by using GO
Do everything from hailing a Taxi(cab), to confirming your ride and paying your fare in the GO app, and go easy anywhere in Japan.

・GO PREMIUM: Request a large luxury van
With the GO app you can easily request a professional, highly-rated driver to pick you up in a luxury van with seating for up to six. 
This service is available in major areas of Tokyo and Nagoya.
Visit the webpage below for details.
https://go.goinc.jp/en/premium

・Airport Flat-rate
Get flat-rate fares from a location you specify, such as your home, hotel, a train station or travel destination to select airports. With GO there is no need to make reservations in advance: you can take advantage of this flat-rate even if you want to hail a Taxi right away.
Currently available for: boarding from Tokyo - Haneda/ Narita Airport (Tokyo - Narita is only transfer to the airport).

・Pay your fare cashlessly with GO Pay while you ride
Pay for your fare automatically by adding your credit card in the app and choosing GO Pay in the Taxi. When you arrive at your destination just get out.
No more time wasted dealing with change or credit cards.
*Not available in all Taxis

・Advance Destination Setting
With this feature, you can hail a Taxi and set your destination ahead of time. This eliminates having to explain your destination to the driver, so there is no need to worry if you cannot communicate in Japanese.

・Confirmation Number
Give this number to the driver when your Taxi arrives, then get in. You no longer have to worry about finding your Taxi and being sure you are getting in the right one.

・Reservation Service: Reserve a Taxi for a specific date and time
Our Reservation Service automatically hails a Taxi for you on the date and time you specify. Reservations can be made from 15 minutes to 7 days in advance.
A service charge will apply in addition to the Taxi fare at the time of payment.
*While limited to certain urban areas, new areas being added all the time.

・Tipping Feature
Show your appreciation to your driver by giving them a tip. You can give tips at the end of the ride from the rating screen or from "Usage History / Receipt" in the GO app's menu.
*Tips are optional.

[Notes for using GO]
- If there are no available cars nearby, we may not be able to dispatch a car.
- In addition to fare and pickup fee, GO App charge will apply in some areas.
- Credit cards accepted: Visa / Mastercard / JCB / American Express / Diners Club
- Estimated arrival time is based on current conditions and these may change depending on traffic and other factors.
- Please note that the car request may be cancelled after it has been accepted due to traffic or other reasons.
- Location and push notification permission must be turned on when using this service.

## Key features

- Nationwide taxi booking
- Airport flat-rate fares
- Luxury van service (GO PREMIUM)
- Advance reservation system
- Cashless payment (GO Pay)
- Advance destination setting

## Chart rankings

- #118 in Top Free · Travel (US App Store)

## What do users think of GO / Taxi app for Japan visit?

Overall sentiment: negative

**Pros**

- 🚀 Quick taxi pickup
- 👍 Friendly and helpful drivers
- 💳 Works with foreign credit cards
- 🛒 Reasonable pricing compared to Uber

**Cons**

- 🚫 Requires Japanese phone number and credit card, not foreigner-friendly
- 🤑 Inconsistent and inflated pricing compared to estimates
- 🗺️ Pickup location issues and lack of route visibility
- 🔒 Difficult account verification and registration process

**Commonly reported bugs**

- Payment issues and inability to complete transactions
- Accounts getting temporarily locked for no clear reason

**Most requested features**

- Add email-based registration and verification
- Improve English translations and support for non-Japanese users
- Provide option to reserve larger vehicles for groups/luggage

## Recent user reviews (10 of 557)

All indexed reviews: https://appshunter.io/ios/app/go-taxi-app-for-japan-visit/id1254341709/reviews.md

### 1/5 — Japanische Probleme

*2026-08-26*

Wie an vielen Stellen in Japan funktioniert die App nur, wenn man auf dem Handy eine SMS empfangen kann. Da nahezu alle Touristen ihre Telefonnummer ausgeschaltet haben und eine reine Daten SIM nutzen (man bekommt keine Telefonnummer ohne Adresse in Japan), kann man die App nicht nutzen. Es entstehen einfach hohe Kosten, wenn man die heimische Nummer im Ausland nutzt. 
Ich verstehe, dass eine App eine Verifizierung möchte. Warum das nicht z.B. über Line möglich ist, erschließt sich mir nicht.

**Developer response:** Dear Sir or Madam,

Thank you for your review.
We're sorry for the inconvenience this caused.

We're working to improve the registration process for phone numbers outside Japan in the future.

Also, even if overseas customers can't complete SMS authentication, you can still create an account using an ID document, so please try this method.

### 1/5 — Passport verification doesn’t work

*2026-08-25*

As said above, horrendous. Have never seen it as bad in any other app. What a joke. Completely unusable app.

**Developer response:** Thank you for your review.
We apologize for the inconvenience.
We would like you to let us know about the details of the problem which you have had.
We would appreciate it if you could contact us using the inquiry form on our website.

### 1/5 — Unreliable

*2026-08-22*

I had a driver literally in front of me on the Go app map tracker and they ditched me. So barely was able to catch my $100 scheduled train because of this VERY POOR SERVICE.  Luckily my second driver was good. Not impressed.

### 5/5 — 기사님 엄청 친절해요

*2026-08-19*

감사합니다 신칸센 놓칠뻔 ㅋ
예상 도착시간 5분 늦게 나오고 안될거같다 하셨는데, 풀악셀 밟아주셔서 간신히 도착했어요
내릴때 캐리어도 직접 내려주시고 엄청 친절하셨습니다
넘 감사해서 팁도 드렸어요

**Developer response:** Thank you for your review.
We will continue to aim to provide an app that you will find convenient.

### 5/5 — First trip

*2026-08-16, version 10.4.0*

First time I use the app and the first time I rode in a go taxi. A driver was very courteous nice polite would definitely use again.

### 5/5 — Easy to use, taxis come very quickly

*2026-08-16*

We have had a great experience with every taxi driver helping us with our luggage, genuinely providing service without expectation of tips (though of course we added some in the app).  The taxis have been very clean, comfortable, with enough space for our carryons and backpacks.  The app is clear, easy to understand, with excellent and timely notifications.  And dare I say, better than Uber ;-)

**Developer response:** Thank you for your review.
We are glad that you have enjoyed using the app.
Thank you for your continued support.

### 1/5 — 수수료가 존나 많음

*2026-08-14*

기사 친절한데 외국인한테는 우버가 훨씬 나음
수수료를 3개나 때가요 ㅋㅋ
호출 수수료, 앱 수수료, 해외 서비스 수수료 ㅋㅋㅋ 예상 택시비 두배가 나와요

### 5/5 — Excellent

*2026-08-13*

Excellent

**Developer response:** Thank you for your review.
We will continue to strive to provide better service.

### 1/5 — Unable to register in the app.

*2026-08-12*

I can't register with a Russian phone number, and I'm not receiving text messages. The app does allow registration with a passport, but it doesn't accept Russian passports, even though I have no problems entering the country. Contacting technical support didn't help, and the only response was, "Sorry, we can't help."

I really hope this isn't just a polite reply (I'm referring to the developer's response), but that some real action will be taken. This issue is clearly not isolated, judging by the comments. It's just a strange story: the app is marketed as being for visiting Japan, but it's not available to visitors. Especially considering that getting a Japanese number also requires completing a quest of sorts.

**Developer response:** Thank you for your feedback.
We apologize for the inconvenience due to which you cannot create an account. 
We will make efforts so that non-Japanese mobile phone numbers can be accepted in the near future.

### 1/5 — Unable to register in the app.

*2026-08-09*

I can't register with a Russian phone number, and I'm not receiving text messages. The app does allow registration with a passport, but it doesn't accept Russian passports, even though I have no problems entering the country. Contacting technical support didn't help, and the only response was, "Sorry, we can't help."

**Developer response:** Thank you for your feedback.
We apologize for the inconvenience due to which you cannot create an account. 
We will make efforts so that non-Japanese mobile phone numbers can be accepted in the near future.

## Frequently asked questions about GO / Taxi app for Japan visit

### What does the GO / Taxi app for Japan do?

This app is Japan's most used taxi booking service, allowing users to easily hail taxis, book rides in advance, and access flat-rate airport transfers. It aims to provide a stress-free and convenient way to travel around Japan by eliminating the need to wait on the roadside for a taxi.

### What are the key features of the GO / Taxi app?

Key features include nationwide taxi booking across all 47 prefectures, the option to reserve taxis for a specific date and time, and airport flat-rate fares. It also offers a luxury van service called GO PREMIUM, cashless payment through GO Pay, and the ability to set your destination in advance for easier communication.

### How much does the GO / Taxi app cost?

The app itself is free to download and use for booking taxis. However, a service charge applies to reservations in addition to the taxi fare. Airport flat-rate fares are also available, and the cost will depend on the specific route and service used.

### Is the GO / Taxi app available throughout Japan?

Yes, the app boasts the most extensive service coverage in Japan, available in all 47 prefectures. This includes major tourist areas like Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka, and Okinawa, making it a comprehensive solution for transportation needs across the country.

### Can I use the app if I don't speak Japanese?

Yes, the app is designed to be user-friendly for those who may not communicate fluently in Japanese. Features like advance destination setting allow you to input your destination directly into the app, eliminating the need for verbal explanation to the driver.

## Version history (last 5 releases)

### 10.4.7 — 2026-08-31

Thank you for always using GO App.
We have updated GO App to make life better for you!

・Various enhancements and performance improvements

### 10.4.6 — 2026-08-26

Thank you for always using GO App.
We have updated GO App to make life better for you!

・Various enhancements and performance improvements

### 10.4.5 — 2026-08-19

Thank you for always using GO App.
We have updated GO App to make life better for you!

・Various enhancements and performance improvements

### 10.4.0 — 2026-08-12

Thank you for always using GO App.
We have updated GO App to make life better for you!

・Various enhancements and performance improvements

### 10.3.45 — 2026-08-05

Thank you for always using GO App.
We have updated GO App to make life better for you!

・Various enhancements and performance improvements

## Apps similar to GO / Taxi app for Japan visit

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Gett: Book black taxis](https://appshunter.io/ios/app/gett-book-black-taxis/id449655162) | 4.9 (16,648) | Free | Travel |
| [Uber - Request a ride](https://appshunter.io/ios/app/uber-request-a-ride/id368677368) | 4.9 (16,727,020) | Free | Travel |
| [inDrive. Save on city rides](https://appshunter.io/ios/app/indrive-save-on-city-rides/id780125801) | 4.8 (396,443) | Free | Travel |
| [Ola: Book Cab, Auto, Bike Taxi](https://appshunter.io/ios/app/ola-book-cab-auto-bike-taxi/id539179365) | 4.6 (68,499) | Free | Travel |
| [DiDi Rider: Affordable rides](https://appshunter.io/ios/app/didi-rider-affordable-rides/id1362398401) | 4.8 (31,167) | Free | Travel |
| [Grab: Taxi Ride, Food Delivery](https://appshunter.io/ios/app/grab-taxi-ride-food-delivery/id647268330) | 4.9 (253,186) | Free | Travel |

## More apps by GO Inc.

- [JapanTaxi](https://appshunter.io/ios/app/japantaxi/id481647073)
- [Japan Taxi Fare Calculator](https://appshunter.io/ios/app/japan-taxi-fare-calculator/id1076866913)
- [GOドライバー - ドライバー専用アプリ -](https://appshunter.io/ios/app/go/id6476978696)

All apps by GO Inc.: https://appshunter.io/developer/481647076

## Related topics

[go taxis](https://appshunter.io/ios/topics/go-taxis) · [gotaxi](https://appshunter.io/ios/topics/gotaxi) · [go app japan](https://appshunter.io/ios/topics/go-app-japan) · [gotaxi japan](https://appshunter.io/ios/topics/gotaxi-japan) · [go japan](https://appshunter.io/ios/topics/go-japan) · [go japan taxi app](https://appshunter.io/ios/topics/go-japan-taxi-app) · [the go app](https://appshunter.io/ios/topics/the-go-app) · [taxi app japan](https://appshunter.io/ios/topics/taxi-app-japan) · [go go taxi](https://appshunter.io/ios/topics/go-go-taxi) · [go japanese taxi](https://appshunter.io/ios/topics/go-japanese-taxi) · [go ride share japan](https://appshunter.io/ios/topics/go-ride-share-japan) · [okinawa taxi](https://appshunter.io/ios/topics/okinawa-taxi) · [go -taxi for japan](https://appshunter.io/ios/topics/go-taxi-for-japan) · [japan travel](https://appshunter.io/ios/topics/japan-travel) · [tablelog](https://appshunter.io/ios/topics/tablelog) · [goapp](https://appshunter.io/ios/topics/goapp) · [luup](https://appshunter.io/ios/topics/luup) · [tabelog](https://appshunter.io/ios/topics/tabelog) · [tabelog japan](https://appshunter.io/ios/topics/tabelog-japan) · [gotaxi ride](https://appshunter.io/ios/topics/gotaxi-ride)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*